This document provides tips for leasing agents on when and how to close potential tenants throughout the leasing process. It recommends attempting to close before touring by making a personal connection and testing interest. When in the apartment, the agent should focus on the most important features and use assumptive or summary closes. Back in the office, the agent should maintain a personal connection without shop talk and use urgency or personal closes. The key is to build confidence throughout the process and choreograph multiple closing attempts.