Advocado is a cloud base Customer Loyalty Program that focus on helping small businesses to increase customer loyalty, cashflow and sales revenue immediately. Advocado also allow our merchants to collect data so that they can conduct CRM on their customers.
2. 2The Economy Is Slowing Down
“We have to be prepared for a slowdown,
and possibly a downturn”
- Lee Hsien Loong, Prime Minister 27 Oct 2015
“If you look at services, it decelerated even
faster than what was estimated in the flash”
- Selena Ling, an economist at OCBC Bank
“Economists see Singapore’s economy
slowing in 2016”
- Reported by Gaurav Raghuvanshi 15 June 2016
4. 4Avocado
We are the first Real cloud
loyalty app that generates
Real Cashflow for SMEs!
5. Key Benefits Of Advocado
Increase Customer Loyalty & Returning
Customers
Increase Sales Revenue & Immediate Cashflow
Collection Of Data for Customer Relationship
Management (CRM)
6. 6Importance Of Customer-Loyalty Programs
Especially for Small Businesses
Repeat Customers Buy More
A repeat customer spends 67% more on a given purchase than a new customer and
retaining loyal customer is less costly than acquiring new one.
Competition Edge
It can be difficult for a small business to compete with large brand due to lack of
resources and marketing dollars. Having a good customer-loyalty program gives small
businesses the competition edge to compete with big businesses.
Customer Loyalty Don’t Have To Cost A Bomb
Customer-Loyalty Programs don’t have to drain small businesses’ limited budget. With
technology, small businesses can now deploy the same Customer-Loyalty Programs
that big businesses deploy that could cost them millions.
7. 7My Starbucks Rewards
Case Study
My Starbucks Rewards significantly
contributes to the company record’s
growth
Growth
26% Increase In
Profit in Qtr 2 2013
11% Increase In
Revenue in Qtr 2 2013
8. 8Other Successful Case Studies
Kopitiam Stored Value Card
Porn’s Loyalty Card
Starbucks Card
10. 104 Common Frustrations
Too Many Apps On Their Smartphone. Don’t Want To Download Any More Apps
Too Many Membership Cards
Too Many Stamps Cards To Carry Around
Too Troublesome To Scan QR Code To Enjoy Rewards
12. 124 Common Challenges By Merchants
No CRM
No way to collect date
to conduct CRM with
customers
Costly
Too costly to implement
traditional loyalty
program
No Manpower
No Manpower to
execute Customer-
Loyalty Program
No Knowledge
No knowledge of
customer’s buying
trends
14. 14Advocado Key Features
Execute Multiple
Campaigns in
Minutes
Extremely
Affordable
Super
Easy To Use
Collects Data &
Allow CRM With
Customers
Card less Loyalty
Program
15. Hp Number Access
Customer can access Loyalty
Program simply with their handphone
number
User Friendly Interface
User Interface has been optimised for
speed of use & simplicity
Loyalty Status @ A Glance
Customer can know their current
loyalty balance with their merchant
very easily
15Advocado Super Easy-To-Use Interface
17. Help merchant to increase awareness
17Marketing Materials
Decal @ Main Door
Decal can be pasted
on main door to create
awareness for
customers as they
walked in
Stickers @ Main Door
Alternatively Stickers
can be used to create
awareness for
customers as they
walked in
Standees On Tables
Customised Standees
highlighting
Merchant’s promotion
can be placed on
dinning tables
Stickers @ Counter
To create more
awareness, stickers
can be pasted on
counter where
transactions take
place
18. 18Why Our Merchants Are Raving About Us
Lemuel Tay, Chef-
Owner D’zerts Cafe
“Using the system has
helped us increase our sales
as well as our customer
information database. The
interface is easy to learn and
use for myself as well as my
staff. Advocado ensures that
our customers return and at
the same time, attract new
ones”
“We love the Advocado
Program. It’s user friendly
and hassle-free. We believe
this will bring value to our
customers and our business
in the long run. Thank you
Advocado"
Vivian & Maxine,
Owners CafeHopping
In A Box
“As an Advocado merchant,
it is very good for me and
my customers because it
has proven to be very
effective for my business in
j u s t 1 m o n t h . I a m
recommending to you and
your customers”
Joy Kim, Owner
Hanwoori Korean
Restaurant
Keith, Owner
Crown Coffee
“Advcado is awesome! It’s a
hassle free system that my
customers are raving about.
Convenience is key and with
Advocado, payment process
can’t get any easier”
Murugesh, Owner
Greenleaf Cafe
“We have utilised Advocado and
increase a minimum percentage of
sales. We have encountered some
level of excellence. We sincerely
appreciate your responsiveness and
the way you conduct business. We
have recommended your company
to others because of our satisfaction
with your service. We look forward
to doing business with you for years
to come.”
20. 20
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the mischief with this masterly code is the admirable brevity of it, which
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20
20
Some Of Our Notable Merchants
21. Password Protection
All data can only be accessed with
secured password. All users
redemptions & authorised access
are also protected using OTP tokens
Data Encryption
Advocado uses the same high level
of data encryption 256 bit SSL that
is used for online banking
Multiple Layer of Firewall
Advocado uses multiple level of firewalls to
protect against external access.
21Advocado Takes Online Security Very Seriously
Regular Data Backups
Advocado is constantly backing up all data
stored on it’s servers so that critical
information can be quickly and easily
restored in the even of a service interruption.
These interruptions are rare and Advocado
currently has a availability rating of 99.99%.
23. 23Merchants Value Prepositions
1 2 3 4 5 6
Launch
Campaigns In
Minutes
Owns
Customers’
Data
Real Time
Analytics
Almost Zero
Upfront Setup
Cost
Run Multiple
Campaigns To
Suit Business
Requirements
Very Affordable
Monthly
Subscriptions
24. 24Why Merchant should Partner With Advocado
Proven Track Record By
Early Adopters
Though we are in our early stage of
launches, we already have numerous
raving success by our merchants
We Are Committed
Our Success is dependant on
Merchant’s success as our long
term success depends on
merchants and consumers staying
on Advocado loyalty program
In-Depth Knowledge
Of SMEs Operations
Especially F&Bs
More than 15 years of collective
experience in handling operations
& customer service among key
partners
Superior Technology
Validated by industry leaders
including Spring Singapore
25. 25
“The more you engage with customers, the clearer things become and the easier
it is to determine what you should be doing” - John Russell
www.advocadoapp.com