1. MARC D. PAKIN
14986 Valley Vista Boulevard (818) 728-1959
Sherman Oaks, California 91403 marcdpakin@gmail.com
Dear Ladies/Gentlemen:
Please accept this letter as expressed interest in a position in CLIENT RELATIONS
MANAGEMENT with your company. My résumé is enclosed for your review and
consideration.
I have excellent qualifications to bring to this position, including over 15 years of strong and
diverse experience, involving operations management, sales and marketing, start-ups and
reorganizations, significant revenue growth, P&L responsibilities, public relations, product
development, hiring and supervision, contract negotiations, purchasing and inventory
control, regulatory compliance, troubleshooting and problem-solving. I am a dedicated,
ethical, goal-oriented, adaptable and conscientious leader with excellent communication
skills, capable of working independently and in a team setting. I offer proven abilities which
I believe qualify me to be a significant asset to your organization.
I look forward to discussing these and other qualifications I offer during a personal or
telephone interview at your earliest convenience.
Thank you for your time and consideration.
Respectfully,
Marc D. Pakin
Enclosure
2. MARC D. PAKIN
14986 Valley Vista Boulevard (818) 728-1959
Sherman Oaks, California 91403 marcdpakin@gmail.com
Seeking a position in CLIENT RELATIONS MANAGEMENT where my sales and client
services expertise, interpersonal skills, organizational abilities, and presentation
experience will be effectively utilized.
SUMMARY OF QUALIFICATIONS
' Over 15 years of strong and diverse experience, including:
< CUSTOMER RELATIONS MANAGEMENT
< PROPERTY MANAGEMENT
< START-UPS and REORGANIZATIONS
< SIGNIFICANT REVENUE GROWTH
< SALES and MARKETING
< NEW BUSINESS DEVELOPMENT
< PROFIT & LOSS RESPONSIBILITIES
< BUDGET ADMINISTRATION
< POLICIES and PROCEDURES DEVELOPMENT
< CORPORATE BRANDING and IMAGE LICENSING
< PUBLIC RELATIONS
< TELEVISION and PRINT ADVERTISING CAMPAIGNS
< MARKETING and MERCHANDISING
< PRODUCT DEVELOPMENT and LICENSING
< VENUE GENERAL MANAGEMENT
< DOMESTIC and INTERNATIONAL TEAMS
< VERBAL and WRITTEN PRESENTATIONS, SOCIAL NETWORKING
< PERSONNEL HIRING, TRAINING, MOTIVATION, and SCHEDULING
< CONTRACT DEVELOPMENT and FULFILLMENT
< NEGOTIATIONS
< PURCHASING and INVENTORY CONTROL
< REGULATORY COMPLIANCE
< ACCOUNTS PAYABLE/ACCOUNTS RECEIVABLE, and PAYROLL
< TROUBLESHOOTING and PROBLEM-SOLVING
' Willing to travel domestically and internationally. Speaks fluent French and
conversational Spanish.
' Skilled and experienced managing venues with up to $3.38 million in annual
revenues, fifty employees, and 50-240 independent contractors.
' A dedicated, ethical, goal-oriented, adaptable and conscientious leader with
excellent communication skills, capable of working independently and in a team
setting.
3. PROFESSIONAL EXPERIENCE
2015-Present ART DECO APARTMENTS; Los Angeles, California
Assistant to Chief Executive Officer/Property Manager
< Responsible for managing, marketing, advertising, and social media promotion of
30 buildings with a total of 600 apartments. Negotiate leases; collect rents.
< Manage a staff of 15 performing repairs, maintenance, and restoration of historic
architecture. Source vendors and outside contractors.
2014-2015 LIFE ALERT; Los Angeles, California
Senior Membership Advisor
< Sold company products nationwide, including medical alert pendants, externally
monitored photoelectric smoke/carbon monoxide detectors, home invasion/intrusion
programs, in-home/away-from-home protection services.
2013-2014 MOUNT SINAI MEMORIAL PARKS; Los Angeles, California
Advance Planning Representative
< Marketed and sold pre-need arrangements and advance planning products,
including cemetery properties, debentures, and memorial tablets.
< Developed and presented options to concerned individuals and family members to
alleviate the burden of making these decisions at time of need and loss.
2012-2013 DIGNITY MEMORIAL, a division of SERVICE CORPORATION INTERNATIONAL
Houston, Texas
Family Service Counselor
< Established community relationships, making individual and group presentations,
and selling pre-need and at-need funeral contracts.
2011-2012 SOLITAIRE HOLDINGS/KNOCKOUTS; Arcadia, California
General Manager
< Managed P&L and daily operations of 8000 sq.ft. entertainment venue from shortly
after opening, including development of strategic plans and implementation of
processes to achieve them, and regular evaluations of operational procedures to
create uniform standards. Served as liaison with regulatory agencies.
< Hired, trained and motivated 15 management and staff, as well as approximately
70 entertainers, with a strong emphasis on guest relations and marketing.
< Negotiated contracts for guest appearances and with vendors and suppliers.
2003-2011 BROOKHURST STREET VENTURE:
General Manager Brookhurst Street Venture; Anaheim, California (2006-2011)
General Manager Ash Street Venture; Fullerton, California (2003-2006)
General Manager Victory Entertainment; North Hollywood, California (2003-2004)
EDUCATION
SACRAMENTO STATE UNIVERSITY; Sacramento, California
Bachelor of Arts degree in Criminal Justice (minor: Political Science)
MEMBERSHIPS
Windsor Square - Hancock Park Historical Society