The document provides packaging guidelines for appliances sold on Paytm Mall. It discusses the types of packaging materials required, such as polybags, corrugated boxes, bubble wrap, and tapes. It also outlines the packaging process flows for different categories like large appliances, small appliances, home/kitchen items, and corrugated sheet packaging. Specific guidelines are given around bubble wrap layers, box usage, packing slips, invoices and order placement for packaging materials. Standardization of packaging is emphasized to ensure safety during transit and positive customer experience.

1. Packaging Guidelines for
Appliances
In this module, we will discuss:
1. The packaging guidelines for Appliances
2. Steps to order the packaging material

2. Your product goes through a tough journey until it gets
delivered...
Protection
Information
Convenience
Some products need more care &
protection than others Follow our packaging guidelines & don’t worry!

3. Types of Packaging Material required
Brand’s Polybag Brand’s Corrugated Boxes Bubble Wrap (40 GSM)
Air Pouch/Void fillers
1/2“ Bubble Wrap
Brand’s Tape Transparent Tape Fragile Sticker

4. Types of Packaging Material required
Air Column Foam Angles Shrink Warp
Corrugated Sheet
Foam Sheet

5. Why should we maintain a Standard for Packaging ?
• Ensure the package’s safety
• Reduce the loss and damage during the transit
• Reduce the number of return products
• Create a good customer impression
• Develop customer experience on Paytm mall
• Contribute to the trust of customer
• Make online shopping a habit

6. Impact of Wrong Packaging
• Seriously impacts product quality (deformation, defective, etc.)
• The seller will not be compensated if there is a damage during the shipment
• Receives negative feedback from customer about product quality, reduce operational performance, rating etc
Important points while packing:
• Do not use combined, old, used, other ecommerce platforms packaging material
• Print all documents from the Seller Panel: Pack the slip & invoice to be stuck on the outside or in the Pod/invoice
pouch, User Manuals, Warranty Paper and other materials (if any) inside the shipment
• Do not stick the advertising document , especially from other ecommerce platforms, inside or outside the parcel

7. What is Good Packaging ?
• Paytm Mall carton box
• Seller logo website, address of the seller’s own
store is not allowed
• Carton box from other competitors (Amazon, Flipkart,
Shopclues)
• Used or Damaged box as the outside package
• Leaflet, card visit or vouchers of seller own store

8. How to paste the Packing Slip?
• Each shipment should have only one Pack Slip
• Paste the Pack Slip securely on the top of the shipment box
as this will help in keeping the shipment in an upright position
as much as possible during transit
• Two Pack slip on shipment
• Dimmed, unclear Pack slip
• Do not fold the AWB number slip

9. How to attach the Invoice?
Keep the pack slip in the pod
pouch, it should be folded in such a
way that the Invoice faces the
inside
Poly Bags
Fold the invoice pouch & paste it on the
back side of the brand's Corrugated box
& cover it with transparent tape
Boxes
Keep the invoice in the pod/
invoice pouch
Invoice Pouches

10. How to pack a box?
2. Crosstape the box with
Paytm Mall tape
1. Secure the top & bottom of
the box with the Paytm Mall
tape
3. Keep the invoice in the pod or
invoice pouch

11. How to pack a box?
5. Paste the pack slip securely on
the top surface of the shipment box
& cover entirely with transparent
tape
4. Fold the invoice pouch & paste it
on the back side of the brand's
corrugated box & cover it with
transparent tape

12. Category-wise Summary Sheet
Category Type of Bubble Warp Number of layers Box/Poly Bag
Apparels NA NA Poly Bag
Footwear NA NA Poly Bag
Fashion 40 GSM 2 to 3 Both (As per sub- category)
Bags 40 GSM 2 to 3 Poly Bag
Large Appliances NA NA NA
Small Appliances 40 GSM 3 to 4 NA
Mobile 40 GSM 2 to 3 Box
Mobile Accessories 40 GSM 2 to 3 Box
Laptop 40 GSM 2 to 3 Box
Computer Accessories 40 GSM 2 to 3 Box
Toys 40 GSM 3 to 4 Box
Baby Product 40 GSM 2 to 3 Both (As per sub- category)
Home & Kitchen 40 GSM 3 to 4 Both (As per sub- category)
Camera 40 GSM 2 to 3 Box
*Oversized 40 GSM 3 to 4 Corrugated sheet

13. Usage of Polybag & Box
Category Packaging material Sub Categories
Fashion Accessories
Poly Bag
Belts Handkerchief
Wallets Ties
Bags Gloves
Socks Shawls
Box Others
Home & Kitchen
Poly Bag
Bedsheets Blankets & Quilts
Curtains Cushions & Pillow
Towels Rugs & Carpets
Box Others
Baby Products
Poly Bag
Diapers
Face wipes
Tissue
Box Others

14. Types of Appliances
Large Appliances
• Dishwashers
• Geysers
• Inverters
• Washing Machines
• Air Conditioners
• Vacuum Cleaner
• Air Coolers
• Refrigerators
• Television(LCD & LED)
Small Appliances
• Mixer Juicer Grinders
• Microwave Ovens
• Water Purifier
• Food Processors
• Air Fryers & Deep Fryers

15. Large Appliances Packaging Process Flow
CATEGORY
Packaging to be used
Local Zonal/National
TV 2-3 Layers of bubble Wrap + Handling Sticker EPS Sheet + Foam Angles + Stretch Wrap + Handling Sticker
AC 2-3 Layers of bubble Wrap + Handling Sticker EPS Sheet + Foam Angles + Stretch Wrap + Handling Sticker
Chimney 2-3 Layers of bubble Wrap + Handling Sticker EPS Sheet + Foam Angles + Stretch Wrap + Handling Sticker
Cooler 2-3 Layers of bubble Wrap + Handling Sticker EPS Sheet + Foam Angles + Stretch Wrap + Handling Sticker
Microwave 2-3 Layers of bubble Wrap + Handling Sticker EPS Sheet + Foam Angles + Stretch Wrap + Handling Sticker
Geyser
2-3 Layers of bubble Wrap + Corrugated sheet + Handling
Sticker
3-4 Layers of bubble Wrap + Corrugated sheet + Handling Sticker
Purifier
2-3 Layers of bubble Wrap + Corrugated sheet + Handling
Sticker
3-4 Layers of bubble Wrap + Corrugated sheet + Handling Sticker
Refrigerator
EP Foam Angle + EPS Sheet + Stretch Wrap + Handling
Sticker
EP Foam Angle + EPS Sheet + Stretch Wrap + Handling Sticker +
Corrugated Pallet
Stabilizer
2-3 Layers of bubble Wrap + Corrugated sheet + Handling
Sticker
3-4 Layers of bubble Wrap + Stretch Wrap + Handling Sticker
JMG
2-3 Layers of bubble Wrap + Corrugated sheet + Handling
Sticker
3-4 Layers of bubble Wrap + Stretch Wrap + Handling Sticker
Washing Machine 2-3 Layers of bubble Wrap + Handling Sticker EP Foam Angle + Stretch Wrap + Handling Sticker + Corrugated Pallet

16. Packing Material Specifications
EP Foam Angle 50mm x 50mm; thickness 20mm
EPS Sheet 1m x 0.5m (approx.) thickness 20mm; density 14kg/m3 (per pc)
Stretch Film 23 micron gauge; 450 to 500mm width (per meter)
PP Strap 11mm width; 0.8mm thickness; Break Load 115-125kg (per meter)
Handling Symbol Sticker 10cm x 10cm; “This side up” & “Fragile” Stickers to be used

17. Small Appliance Packaging Process Flow
2. Use Paytm Mall branded box
or corrugated sheet
1. Wrap the product with 3 to
4 layers of bubble wrap (40
GSM)
3. Paste the Fragile sticker

18. 2. Insert the outer box into the
Paytm Mall box or corrugated
sheet and for the empty space,
use air pouch so that the
product doesn’t move inside the
box during the transit
1. Wrap the product with 3 to
4 layers of bubble wrap (40
GSM)
Home & Kitchen Packaging Process Flow

19. 2. Wrap the product with 2 to 3
layers of bubble wrap (40 GSM)
3. All the corners with Paytm
Mall tape & paste the pack slip
on the top
1. Products which already
have brand packaging
2. Pack the outer box into the
corrugated sheet (150 GSM)
1. The products which do not
have brand packaging, wrap
the product with 3 layers of
bubble wrap (40 GSM)
Corrugated Sheet Packaging Process Flow

20. How can you order the packaging material?
To order the packaging material from paytmmall.com, click here and follow these steps -
Select your required
product and then simply
order it
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21. Thanks everyone!
For any query, please raise a ticket on Support