SlideShare a Scribd company logo
ICT for Outcomes Monitoring 23 rd  May 2011 ,[object Object]
Session objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
A quick recap ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overall Aim Specific Aims Activities Outcomes Outputs VCOs make  better use of ICT to deliver their services More effective & efficient service delivery Staff & volunteers have the necessary skills Training Onsite & remote technical support ICT Healthchecks & Action Plans Source:  Charities Evaluation Service Superhighways Fit for purpose & stable ICT infrastructure
Performance Indicators ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How are you currently using ICT to capture & evidence Outcomes? What challenges do you face? Do you already have ideas for how you can improve this process? Your current practice
Why ICT can help? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
How ICT can help? ,[object Object],[object Object],[object Object]
Collecting Outcomes information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Source: London Housing Foundation
Storing Outcomes information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Source: London Housing Foundation
Retrieving &  Presenting Outcomes information ,[object Object],[object Object],[object Object],[object Object],[object Object]
Feedback on a website  (www.straightalking.org.uk)
Video footage
Developing a system… ,[object Object],[object Object],[object Object]
Next steps… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Resources required? ,[object Object],[object Object],[object Object],[object Object]
www.ces-vol.org.uk/ index.cfm?pg=416
Charities Evaluation Services ,[object Object]
 
Outcomes star ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Teen Star ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evidencing outcomes at different levels ,[object Object],[object Object],[object Object],[object Object],[object Object]
www.staronline.org.uk
www.lamplightdb.co.uk
Lamplight demos ,[object Object],[object Object],[object Object]
Developing an action plan ,[object Object],[object Object],[object Object],[object Object]
Best practice issues ,[object Object],[object Object],[object Object],[object Object]
For more help contact: Superhighways 0208 255 8040  [email_address]

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Outcomes & ict lewisham

Editor's Notes

  1. 13.45: As people arrive, teas, coffees 14.00: Welcome: Housekeeping
  2. 14.20 Presentation: What is monitoring, what is evaluation? Monitoring: ongoing data gathering, e.g. to see if things are on track. Evaluation: end of project (or other key point). Analysis of what you have collected. Full scale detailed process to judge the value of a project or service, using the information gathered through monitoring
  3. 10.20 Presentation: What is monitoring, what is evaluation? Monitoring: ongoing data gathering, e.g. to see if things are on track. Evaluation: end of project (or other key point). Analysis of what you have collected. Full scale detailed process to judge the value of a project or service, using the information gathered through monitoring
  4. 14.45. Presentation MVSC Development Team Example 14.50: Now in pairs, do one for your project or organisation. Together identify the overall aim of your project, some specific aims then some activities. Language: middle section use words to describe change: e.g. to increase; promote; improve; reduce; enable; develop Bottom section use words such as: provide organise run etc. There is information in your packs on how to produce a triangle. Go round. Everyone happy? Why does this matter? It’s a lot easier to monitor and evaluate a project if you know what you intend it to achieve in the first place!
  5. 15.45: Presentation and example Indicator – gives evidence of progress towards aims. Take one activity as an example: MVSC training programme. Outputs: Numbers of courses; number of people attending; number of different groups who attended (e.g. if targeted at specific groups) The output performance indicator could be the number of bookings and who has booked e.g target group. Outcomes: aims were to improve the governance of vol orgs and to have a better funded and informed voluntary sector. Are we on the way to achieving this? Indicators: People who attend the courses say their groups are now more efficient and their committees understand their roles and responsibilities. More successful funding applications are submitted, so groups are becoming better resourced People attending training sessions are becoming more confident at managing their organisations as they have the relevant information. In twos: take one activity and a related aim and discuss with your partner what a couple of indicators could be for each. Worth remembering SMART: Relate to setting targets, but equally appropriate when setting performance indicators) Specific (clear, easily understood), Measurable, Achievable, Relevant and Time-limited
  6. PACKS Additional support. Evaluation forms.