Our DevOps Journey - An Exercise in Cultural Change

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This document summarizes Victoria Blessing's journey leading a culture change towards DevOps at Texas A&M University. It describes how she graduated from Texas A&M and was recruited to champion DevOps in 2013. It also discusses how she educated others on DevOps concepts through workshops and emails. It highlights that changing culture, especially in a tradition-bound university, requires slow, steady evangelism. The document advocates adopting DevOps practices to break down silos between development and operations teams and improve collaboration.

OUR DEVOPS JOURNEY:
An Exercise in Changing Culture

VICTORIA BLESSING
➤ Operations Engineer, College of Architecture,
Texas A&M University 
➤ Graduated from Texas A&M in 2014 
➤ Recruited to DevOps bandwagon in 2013 
➤ Professional Yak Shaver

“YAK SHAVING”
https://www.flickr.com/photos/snapperwolf/6952219933/

“YAK SHAVING”
https://www.youtube.com/watch?v=trXjZ70ab1Q

“Developers need to understand
infrastructure. Operations people need to
understand code. People need to f**king
work with each other and not just occupy
space next to each other.
-John Vincent
http://blog.lusis.org/

DEVOPS CAN’T BE
SUCCESSFUL
WITHOUT A
CULTURE SHIFT

by Gene Kim, Kevin Behr, and George Spafford
You need this book

THE PHOENIX PROJECT
➤Main Lessons
1.There are 4 types of work
2.Work-in-progress is the silent killer
3.Unplanned work accrues technical debt
4.Bottlenecks constrain work

THE PHOENIX PROJECT
➤The Four Types of Work
1.Business projects
2.Infrastructure projects
3.Changes
4.Unplanned work

THE PHOENIX PROJECT
➤The Three Ways
1.Systems thinking
2.Amplify feedback loops
3.Culture of continual experimentation
and learning

AFTER WE
ESTABLISHED OUR
DEVOPS CULTURE, THE
REST WAS EASY
(sort of)

UNIVERSITY ENVIRONMENTS ARE
ADVERSE TO CHANGE
…not to mention one as rooted in tradition as
Texas A&M (whoop!)

SLOW AND STEADY WINS THE RACE
➤ Initial Evangelism
➤ Workshops, lots of emails
➤ Getting a bite, and putting together a team
➤ Closing a deal

ARE YOU READY TO MAKE A
CULTURE CHANGE?
(and adopt Chef too)

VICTORIA
BLESSING
@_vblessing
vblessing@arch.tamu.edu

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Our DevOps Journey - An Exercise in Cultural Change

1. OUR DEVOPS JOURNEY: An Exercise in Changing Culture

2. VICTORIA BLESSING ➤ Operations Engineer, College of Architecture, Texas A&M University  ➤ Graduated from Texas A&M in 2014  ➤ Recruited to DevOps bandwagon in 2013  ➤ Professional Yak Shaver

3. “YAK SHAVING” https://www.flickr.com/photos/snapperwolf/6952219933/

4. “YAK SHAVING” https://www.youtube.com/watch?v=trXjZ70ab1Q

5. We have a culture problem?

6. “Developers need to understand infrastructure. Operations people need to understand code. People need to f**king work with each other and not just occupy space next to each other. -John Vincent http://blog.lusis.org/

7. DEVOPS CAN’T BE SUCCESSFUL WITHOUT A CULTURE SHIFT

8. COLLEGE OF ARCHITECTURE

9. by Gene Kim, Kevin Behr, and George Spafford You need this book

10. THE PHOENIX PROJECT ➤Main Lessons 1.There are 4 types of work 2.Work-in-progress is the silent killer 3.Unplanned work accrues technical debt 4.Bottlenecks constrain work

11. THE PHOENIX PROJECT ➤The Four Types of Work 1.Business projects 2.Infrastructure projects 3.Changes 4.Unplanned work

12. THE PHOENIX PROJECT ➤The Three Ways 1.Systems thinking 2.Amplify feedback loops 3.Culture of continual experimentation and learning

13. AFTER WE ESTABLISHED OUR DEVOPS CULTURE, THE REST WAS EASY (sort of)

14. TEXAS A&M UNIVERSITY

15. UNIVERSITY ENVIRONMENTS ARE ADVERSE TO CHANGE …not to mention one as rooted in tradition as Texas A&M (whoop!)

16. SLOW AND STEADY WINS THE RACE ➤ Initial Evangelism ➤ Workshops, lots of emails ➤ Getting a bite, and putting together a team ➤ Closing a deal

17. ARE YOU READY TO MAKE A CULTURE CHANGE? (and adopt Chef too)

18. VICTORIA BLESSING @_vblessing vblessing@arch.tamu.edu

Our DevOps Journey - An Exercise in Cultural Change

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