The document provides tips for Oriflame consultants to build a strong customer base and retail Oriflame products successfully. It emphasizes the importance of developing customer relationships through trust, education, and personalized service so that customers purchase products regularly. It also stresses growing one's business through retail sales, recruiting new consultants, cross-selling different product types, and teaching retailing skills to new team members. The contact information for Mrs. Jashmi, an Oriflame Director, is listed throughout for questions.

1. Oriflame Training
Learn how to develop a strong customer
base
Learn how to do 150 points or more each
month
Mrs Jashmi
Oriflame Director
Learn how to be a role model in retailing JashmiW@gmail.com
and teach your team how to duplicate the 9377630607
same

2. What is Retailing?
Retailing means building a strong
customer base and servicing them, month
after month.
A strong customer base is the foundation
Mrs Jashmi
of our business because you get orders Oriflame Director
coming in every month.. JashmiW@gmail.com
9377630607
It makes your business more profitable.

3. Build your customer base
Start building your customer base from
your friend circle
Expand the circle with references from
existing customers.
Mrs Jashmi
Oriflame Director
Keep building your list of customers. jashmiw@gmail.com
9377630607

4. Be a Consultant, not seller
Gain trust of your customers by
recommending products based on their
needs and help them get results.
Good results and personal service makes
Mrs Jashmi
them buy from you again and again Oriflame Director
jashmiw@gmail.com
Keep expanding your product knowledge 9377630607
by studying the new products in the
catalogue

5. Use Oriflame – Head to Toe
Be a role model for your customers.
Use Oriflame products to fulfil all your
daily needs like shampoo, shower get,
cleanser, moisturiser, make-up,
Mrs Jashmi
cosmetics, toiletries, soap, hair oil, etc. Oriflame Director
jashmiw@gmail.com
When you use products yourself you can 9377630607
recommend to others more confidently.
Try 1-2 new products yourself as soon as
they are launched in a catalogue

6. Educate your customers
Build your customer list till you have 100
customers and show them the new
catalogue each month.
Remember the products your customers
Mrs Jashmi
have used and remind them to buy more Oriflame Director
as soon as their stock is over. jashmiw@gmail.com
9377630607
Find their other needs and recommend
products based on their new needs.
Circulate and re-circulate 20 catalogues
every month in your circle.

7. Work 2-3 hours per day
Talk to 3 new people each day for
products and for joining.
Write down and practice your opening talk
in front of the mirror and feel comfortable,
Mrs Jashmi
confident and natural. Oriflame Director
jashmiw@gmail.com
Express your passion for Oriflame 9377630607
products, share your experience, tell how
you joined Oriflame, why you like Oriflame
products and create curiosity for becoming
a Oriflame consultant or buying products

8. Recruit or Retail
First ask people if they are interested in
extra income and if they say yes, share
the Oriflame opportunity.
If they say no, then show the catalogue,
Mrs Jashmi
ask them few questions about their skin, Oriflame Director
the products they are using currently and jashmiw@gmail.com
then recommend Oriflame products. 9377630607
Share with them your personal testimonial
of using Oriflame products, how you feel
and look after using them.

9. Give Personalized Service
Create an intention of service
Speak from the heart and be in the
sharing mode and speak about the
benefits
Mrs Jashmi
Oriflame Director
When you meet someone melt the ice, jashmiw@gmail.com
find their problems and give the solution 9377630607
Show 1-2 products as sample – eg
cleanser or scrub or a cream to give an
idea of the product qualify

10. Know your customers needs
Recommend different types of creams
based on skin type and age
Recommend different types of shampoos
based on hair type and problem
Mrs Jashmi
Oriflame Director
Recommend different types of perfumes jashmiw@gmail.com
and deo's based on their fragrance – 9377630607
floral, spicy, woody,
Tell the facts that you know, if you don't
know something tell them I will check and
get back to you.

11. Help them take a decision
Ask for the order at the end of your
presentation or catalogue sharing and
take out your order book and pen to note
down the order.
Mrs Jashmi
Get a clear commitment and don't be Oriflame Director
attached to get a 'yes' and thank them at jashmiw@gmail.com
the end for their time. 9377630607
Inform the total amount, and collect some
token amount as advance.

12. Give after sales service
Deliver the product and give clear
direction for usage and get commitment
for using for 3-6 months.
Recommend them to drink lots of water
Mrs Jashmi
and give some tips for health skin. Oriflame Director
jashmiw@gmail.com
Follow up with customers on phone, ask 9377630607
them if they are using it regularly as
recommended.

13. Follow up for repeat orders
Ask them to notice positive changes as
they use Oriflame products
Make sure you help them order before
their products are over.
Mrs Jashmi
Oriflame Director
Ask for the next order, show the latest jashmiw@gmail.com
catalogue and ask for reference 9377630607
Remind them that they can also start their
business with Oriflame.

14. Use Retail income to grow fast
Use Oriflame products daily to build your
belief and confidence
If you have a customer base of 60-80
people you can have good retail income.
Mrs Jashmi
Oriflame Director
Retail income gives you cash to cover jashmiw@gmail.com
your expenses. 9377630607
Follow the system, step by step to save
time, energy and money.

15. Oriflame is for daily use
Do cross selling
If customer is buying cosmetics only, get
them to buy skin care products
Mrs Jashmi
Oriflame Director
If customer is buying skin care only, tell jashmiw@gmail.com
them to try hair care products. 9377630607
Recommend shampoo, soap and other
daily use items to every customer

16. Teach Retailing to Newbie's
Teach retailing to everyone who joins your
team.
When your consultants learn retailing they
will have lots of customers and they will
Mrs Jashmi
order every month Oriflame Director
jashmiw@gmail.com
Your group points will grow continuously 9377630607
and help you reach higher level.