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Organizational RQ


                                                          Anne Marie Knott
                               Professor of Strategy, Washington University
                                         Director, Berkeley Research Group
                    _______________________________________________
                                                             April 17, 2012
                                              SIKM Leader’s Community Call
My life before academia




2
The innovation engine is broken



     Historically R&D viewed as engine
                                                       Impact of R&D on GDP growth
      of economic growth                   14.00%

     Obama in State of the Union          12.00%

      address holds it up as solution to   10.00%
                                           8.00%
      growth problem                       6.00%                                                       GDP growth

     Valid through the space race         4.00%
                                           2.00%
                                                                                                       R&D intensity


     No longer seems to be the case       0.00%
                                                1950   1960   1970     1980       1990   2000   2010

                                                                     Axis Title




3
The Problem: Firms and policymakers fly blind
4




          No good measures of R&D effectiveness
           – R&D spending is an input measure (51% of firms using)
           – Patents neither universal or uniform
               • Less than 50% of firms doing R&D patent; universality
               • 10% of patents comprise 85% of economic value; uniformity
           – Neither Patents nor R&D spending is reliable
               • Anomaly in their relationship to market value
               • Booz study each year says no correlation with firm growth
        Implications
           – Front-end: Firms use rules of thumb to choose R&D investment levels
           – Back end: Can’t tell whether given practice helps or hurts capability




4
Front-end: unsure how much to spend


                      10000      Majority of firms are spending sub-optimally
                          8000
                          6000
         Actual R&D



                          4000
                          2000

                                 0




                                     0       20000        40000         60000   80000
                                                     Optimal R&D (R*)




5
Back end: Unsure what makes them effective



           Increasing IQ
                   Cross Plot of Old IQ versus New IQ
     200




                                                                         Changes appear random
     150




                                                                              Number of    Mean    Statistically
     100




                                                                                Firms     Change   Significant
                                                              Increasing IQ      178        13.0        70
                                                              Decreasing IQ      184       -12.5        65
       50
           0




               0      50            100          150    200
                             Firm IQ 1987-1996


                                            Decreasing IQ




6
A real world illustration of both problems




       Charles House, a former longtime H.P. engineer …now at Stanford
       University, openly rejoiced when he heard that Mr. Hurd was leaving. “I think the
       sexual harassment charge was a total red herring,” Mr. Hurd was systematically
       destroying what had always made H.P. great. … The research and development
       budget used to be 9 percent of revenue, … now it was closer to 2 percent.


     Is Mr House right: Did Hurd destroy what made HP great?
     With existing measures, we have no way of knowing!
        – Whether R&D capability has deteriorated, or by how much
        – Whether the correct investment is 9% or 2%




7
Solution: Organizational IQ…well now RQ



     Derived from firm’s
      production function

      Y = A aB b

      Output = Capitala *Laborb




8
Organizational RQ extends the PF in two ways


        Expand to include R&D:
          Output = Capitala *Laborb * R&Dg * Spilloversd * Advertisinge
        Make all the exponents firm-specific:
          – Raw RQ is the exponent, g, on R&D
              • “firm-specific output elasticity of R&D”
              • % increase in output from 1% increase in R&D
          – Reported RQ rescales g to the human IQ scale (m=100, s=15)
        Interpretation:
          – Analog to individual IQ:
              • Those with higher IQ solve more problems per unit of input:
              • time (individuals), money (firms)
          – Need to generate AND exploit innovation



9
Some properties of RQ



                                                                                      Variation (within industry) >
                   Normally distributed
                                                                                      Variation (across industries)

                          Distribution of Firm IQ                                                                 10
     300




                                                                                                IQs by Industry


                                                                                150
                                                                                130




                                                                Firm-Level IQ
                                                                                110                                    IQ Mean
     200




                                                                                90                                     IQ Max
                                                                                                                       IQ Min
                                                                                70
                                                                                50
                                                                                30
     100




                                                                                    34

                                                                                    35

                                                                                    44

                                                                                    72

                                                                                    76

                                                                                    77

                                                                                    51

                                                                                    61

                                                                                    63

                                                                                    74

                                                                                    79

                                                                                    90

                                                                                    25

                                                                                    42

                                                                                    45

                                                                                    61

                                                                                    70

                                                                                    72

                                                                                    73
                                                                                 28

                                                                                 28

                                                                                 28

                                                                                 35

                                                                                 35

                                                                                 35

                                                                                 36

                                                                                 36

                                                                                 36

                                                                                 36

                                                                                 36

                                                                                 36

                                                                                 38

                                                                                 38

                                                                                 38

                                                                                 38

                                                                                 73

                                                                                 73

                                                                                 73
                                                                                                Industry SIC
           0




               0     50             100             150   200
                                     Q




10
Its most important properties




         Universal: RQ can be estimated for all firms doing R&D
         Uniform: An RQ of 100 (or any other number) means
          the same thing across all firms regardless of currency
         Reliable: It “predicts” firm behavior and market value




11
The IQ Guessing Game: The Business Week 5



                                               Distribution of IQ guesses for BW5



                                   1.0
           Percentage of guesses




                                   0.9
                                   0.8                                                           Apple

                                   0.7
                                                                                                 Google
                                   0.6
                                   0.5                                                           Microsoft

                                   0.4
                                                                                                 IBM
                                   0.3
                                   0.2                                                           Toyota

                                   0.1
                                   0.0
                                         <85           85-95        95-105      105-115   >115

                                                                  IQ guess




12
Comparing RQ to other innovation indices



                     Business Week Rank vs RQ                                                                     Forbes 100 vs RQ
                    130                                                                                 180

                                                                                                        160
                    120




                                                                        Organizational IQ (2004-2010)
                                                                                                        140

                    110                                                                                 120
     IQ 2004-2010




                                                                                                        100
                    100
                                                                                                         80

                    90                                                                                   60

                                                                                                         40
                    80
                                                                                                         20

                    70                                                                                    0
                          0     10       20       30       40      50                                         0      20          40            60   80
                              Business Week Innovation Rank 2010                                                          Innovation Premium




13
Using RQ immediately: Set R&D budget
14



        IQ defines optimal R&D investment                                      Optimal R&D and Market Value
                                                                                    both increase with RQ
           d Õ d é b 1 b 2 RQ b 4 b 5 b 0
              = ë K L R S A e - (dK + L + R + A)ù
                                                û
           dR dR                                         80                                                                                               3.5


                                                         70                                                                                               3.0
                                                   1
                    æ         1               ö   RQ-1
               R* = ç                         ÷
                                                         60
                                                                                                                                                          2.5




                                                         Optimal R&D spending
                           b1 b 2 b 4 b 5 b 0
                    è (RQ)K L S A e ø                    50
                                                                                                                                                                R&DIQ
                                                                                                                                                          2.0
                                                         40

        Theory tells us profits should increase by      30
                                                                                                                                                          1.5


                           é R RQ - R RQ ù - R
                                                                                                                                                                        opti

                           ë 2       1 û
                                                                                                                                                          1.0           mal
                                                         20                                                                                                             R



        Both predictions hold in the real world!        10                                                                                               0.5



           Firms with Higher RQ tend to spend
                                                                0                                                                                         0.0
                                                                                0.02.03.04.05.06.07.08.09 0.11.12.13.14.15.16.17.18.19 0.21.22.23.24.25
                                                                                   0 0 0 0 0 0 0 0.1 0 0 0 0 0 0 0 0 0.2 0 0 0 0



             more on R&D                                                                                             IQ

           Market value increases if you
                        RQ
             increase R
14
The REAL promise of RQ: firms can change theirs



      Firms can change their RQ!
         – Though currently random                                                      Growth versus RQ
      There is no theory to tell us how                                                4.00
                                                                                        3.50
       much this increases growth, but…




                                                  ln(revneue growth 2000-2007)
                                                                                        3.00

         – Empirics tell us 10% increase in RDg                                         2.50
                                                                                        2.00
           increased growth rate 3.2%                                                   1.50

      The holy grail: RQ will do for R&D                                               1.00
                                                                                        0.50
         – What TQM did for manufacturing cost                                          0.00

         – What hospital report cards do for         -1.00                       -0.50 -0.50 0.00    0.50     1.00   1.50   2.00
                                                                                       -1.00
           morbidity and mortality
                                                                                       -1.50
      Firms are real                                                                               ln(RDg)


       implementors,                     ….but
       analysts are fuel!

15
RQ Summary

      The most intuitive measure you can construct for R&D effectiveness
      It’s universal, uniform and reliable
      Application
        – Solves the up-front problem of setting R&D budgets:
            • Immediate benefit: $1 trillion increased market cap just for top 20 firms!
            • Medium term benefit: Better R&D allocation should increase RQprofits and
              market value
        – Solves back-end problem of knowing effectiveness:
            • Medium term benefit: Keeping what’s effective (dropping what isn’t) should
              increase RQprofits and market value
      To learn more:
        – Harvard Business Review article “The Trillion Dollar R&D Fix” hits online
          and newsstands today: http://hbr.org/magazine
            • Includes online tool to lookup firms’ RQ
        – www.amkANALYTICS.com offers firm reports and subscriptions to RQ data
        – For help implementing RQ:www.brg-expert.com/professionals-anne_marie_knott.html


16

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Organizational RQ

  • 1. Organizational RQ Anne Marie Knott Professor of Strategy, Washington University Director, Berkeley Research Group _______________________________________________ April 17, 2012 SIKM Leader’s Community Call
  • 2. My life before academia 2
  • 3. The innovation engine is broken  Historically R&D viewed as engine Impact of R&D on GDP growth of economic growth 14.00%  Obama in State of the Union 12.00% address holds it up as solution to 10.00% 8.00% growth problem 6.00% GDP growth  Valid through the space race 4.00% 2.00% R&D intensity  No longer seems to be the case 0.00% 1950 1960 1970 1980 1990 2000 2010 Axis Title 3
  • 4. The Problem: Firms and policymakers fly blind 4  No good measures of R&D effectiveness – R&D spending is an input measure (51% of firms using) – Patents neither universal or uniform • Less than 50% of firms doing R&D patent; universality • 10% of patents comprise 85% of economic value; uniformity – Neither Patents nor R&D spending is reliable • Anomaly in their relationship to market value • Booz study each year says no correlation with firm growth  Implications – Front-end: Firms use rules of thumb to choose R&D investment levels – Back end: Can’t tell whether given practice helps or hurts capability 4
  • 5. Front-end: unsure how much to spend 10000 Majority of firms are spending sub-optimally 8000 6000 Actual R&D 4000 2000 0 0 20000 40000 60000 80000 Optimal R&D (R*) 5
  • 6. Back end: Unsure what makes them effective Increasing IQ Cross Plot of Old IQ versus New IQ 200 Changes appear random 150 Number of Mean Statistically 100 Firms Change Significant Increasing IQ 178 13.0 70 Decreasing IQ 184 -12.5 65 50 0 0 50 100 150 200 Firm IQ 1987-1996 Decreasing IQ 6
  • 7. A real world illustration of both problems Charles House, a former longtime H.P. engineer …now at Stanford University, openly rejoiced when he heard that Mr. Hurd was leaving. “I think the sexual harassment charge was a total red herring,” Mr. Hurd was systematically destroying what had always made H.P. great. … The research and development budget used to be 9 percent of revenue, … now it was closer to 2 percent.  Is Mr House right: Did Hurd destroy what made HP great?  With existing measures, we have no way of knowing! – Whether R&D capability has deteriorated, or by how much – Whether the correct investment is 9% or 2% 7
  • 8. Solution: Organizational IQ…well now RQ  Derived from firm’s production function Y = A aB b Output = Capitala *Laborb 8
  • 9. Organizational RQ extends the PF in two ways  Expand to include R&D: Output = Capitala *Laborb * R&Dg * Spilloversd * Advertisinge  Make all the exponents firm-specific: – Raw RQ is the exponent, g, on R&D • “firm-specific output elasticity of R&D” • % increase in output from 1% increase in R&D – Reported RQ rescales g to the human IQ scale (m=100, s=15)  Interpretation: – Analog to individual IQ: • Those with higher IQ solve more problems per unit of input: • time (individuals), money (firms) – Need to generate AND exploit innovation 9
  • 10. Some properties of RQ Variation (within industry) > Normally distributed Variation (across industries) Distribution of Firm IQ 10 300 IQs by Industry 150 130 Firm-Level IQ 110 IQ Mean 200 90 IQ Max IQ Min 70 50 30 100 34 35 44 72 76 77 51 61 63 74 79 90 25 42 45 61 70 72 73 28 28 28 35 35 35 36 36 36 36 36 36 38 38 38 38 73 73 73 Industry SIC 0 0 50 100 150 200 Q 10
  • 11. Its most important properties  Universal: RQ can be estimated for all firms doing R&D  Uniform: An RQ of 100 (or any other number) means the same thing across all firms regardless of currency  Reliable: It “predicts” firm behavior and market value 11
  • 12. The IQ Guessing Game: The Business Week 5 Distribution of IQ guesses for BW5 1.0 Percentage of guesses 0.9 0.8 Apple 0.7 Google 0.6 0.5 Microsoft 0.4 IBM 0.3 0.2 Toyota 0.1 0.0 <85 85-95 95-105 105-115 >115 IQ guess 12
  • 13. Comparing RQ to other innovation indices Business Week Rank vs RQ Forbes 100 vs RQ 130 180 160 120 Organizational IQ (2004-2010) 140 110 120 IQ 2004-2010 100 100 80 90 60 40 80 20 70 0 0 10 20 30 40 50 0 20 40 60 80 Business Week Innovation Rank 2010 Innovation Premium 13
  • 14. Using RQ immediately: Set R&D budget 14  IQ defines optimal R&D investment Optimal R&D and Market Value both increase with RQ d Õ d é b 1 b 2 RQ b 4 b 5 b 0 = ë K L R S A e - (dK + L + R + A)ù û dR dR 80 3.5 70 3.0 1 æ 1 ö RQ-1 R* = ç ÷ 60 2.5 Optimal R&D spending b1 b 2 b 4 b 5 b 0 è (RQ)K L S A e ø 50 R&DIQ 2.0 40  Theory tells us profits should increase by 30 1.5 é R RQ - R RQ ù - R opti ë 2 1 û 1.0 mal 20 R  Both predictions hold in the real world! 10 0.5  Firms with Higher RQ tend to spend 0 0.0 0.02.03.04.05.06.07.08.09 0.11.12.13.14.15.16.17.18.19 0.21.22.23.24.25 0 0 0 0 0 0 0 0.1 0 0 0 0 0 0 0 0 0.2 0 0 0 0 more on R&D IQ  Market value increases if you RQ increase R 14
  • 15. The REAL promise of RQ: firms can change theirs  Firms can change their RQ! – Though currently random Growth versus RQ  There is no theory to tell us how 4.00 3.50 much this increases growth, but… ln(revneue growth 2000-2007) 3.00 – Empirics tell us 10% increase in RDg 2.50 2.00 increased growth rate 3.2% 1.50  The holy grail: RQ will do for R&D 1.00 0.50 – What TQM did for manufacturing cost 0.00 – What hospital report cards do for -1.00 -0.50 -0.50 0.00 0.50 1.00 1.50 2.00 -1.00 morbidity and mortality -1.50  Firms are real ln(RDg) implementors, ….but analysts are fuel! 15
  • 16. RQ Summary  The most intuitive measure you can construct for R&D effectiveness  It’s universal, uniform and reliable  Application – Solves the up-front problem of setting R&D budgets: • Immediate benefit: $1 trillion increased market cap just for top 20 firms! • Medium term benefit: Better R&D allocation should increase RQprofits and market value – Solves back-end problem of knowing effectiveness: • Medium term benefit: Keeping what’s effective (dropping what isn’t) should increase RQprofits and market value  To learn more: – Harvard Business Review article “The Trillion Dollar R&D Fix” hits online and newsstands today: http://hbr.org/magazine • Includes online tool to lookup firms’ RQ – www.amkANALYTICS.com offers firm reports and subscriptions to RQ data – For help implementing RQ:www.brg-expert.com/professionals-anne_marie_knott.html 16