Organizational development (OD) is a planned, systematic process to increase organizational effectiveness. It involves diagnosing the entire organization and implementing changes from the top down. The OD process uses an empowering approach through facilitating vision, learning, and problem solving to collaboratively manage organizational culture. Key themes in OD include meeting employees' social and motivational needs to boost productivity, and rationalizing work processes to optimize output. Common OD interventions include team development, intergroup cooperation, system-wide performance improvements, and strategic transformations.

1. Organizational Development An Overview of the OD Process

11. The OD Model I Anticipating a need for change II Developing Consultant- Client Relationship III The Diagnostic Process IV Action Plans, Strategies And Techniques V Self-Renewal Mobilizing and Stabilizing VI Continuous Improvement Process

12. The Consulting Wheel Consulting Skills Profile Personal Skills Leadership Skills Project Management Skills Interpersonal Skills Problem Solving Skills Communication Skills

13. Managerial Consulting Diagnostic Model Basic Planning Personnel General Business Practices Market Research Finance Advertising and Promotions

14. Change Forces Success of Change Evaluation of Change Advocates of Change Degree of Change Time Frame Impact of Culture

15. The OD Process Consultant Values Efficiency - Morale Consultant Role Process - Expert Data Gathering Diagnosis The Performance Gap Structural Behavioral Technical Change Process Technique Desired State