This document discusses organizational behavior and provides definitions from various scholars. It describes organizational behavior as the study of how individuals and groups act within organizations. It also outlines some of the major concepts, characteristics, theories and models of organizational behavior including classical, humanistic and modern organizational theories. The document concludes by noting that organizational challenges in healthcare are often organizational rather than just clinical.

1. MS. CHRISTY VARGHESE
1ST YEAR Msc NURSING
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2. INTRODUCTION
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3. •Organizational behavior refers to the behavior of
individuals and groups within organizations and the
interactions between its members and their external
environment.
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4. DEFINITION
• “Organizational behavior is a field of study that investigates
the impact that individuals, groups, structure have own
behavior within organizations for the purpose of applying
such knowledge towards improving an organization
effectiveness”
-Stephen P Robins
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5. •“ Organizational behavior is directly concerned with the
understanding , prediction, and control of human
behavior” -Fred Luthans
•“Organizational behavior is the study and application of
knowledge of how people act or behave within the
organization” - Keith Davis
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6. CONCEPTS OF ORGANIZATIONAL
BEHAVIOR
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7. CONCEPTS
•Process of defining and grouping activities
•Establishing relation of authority
•Concept of coordination
•Utilization of ability and productivity of workers
•Assigning and promotion
•Based on the purpose
•Holistic concept
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8. CHARACTERISTICS
•It is a field of study
•Corelate behavior of workers and performance
•It is a system
•Organizational behavior is a systematic approach
•It considers individual differences, human dignity,
mutuality of interest.
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9. THEORIES OF ORGANIZATIONAL
BEHAVIOUR
•CLASSICAL DOCTRINE
•HUMANISTIC SCHOOL
•MODERN ORGANIZATIONAL THEORY
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10. 1. CLASSICAL DOCTRINE
•Oldest theory in the study of organization
•It emphasizes rigid, centralized control of workers to
promote high production.
•An institution organized under the classical theory tends to
treat workers in a mechanical yet objective way, such an
institution is very efficient in accomplishing its goals.
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11. Major Contributors to the Classical
Organizational Theory:
•Scientific Management:
 Frederick Taylor
•Administrative Management:
 Henri Fayol
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Fayol’s14 Principles
1. Division of Work —improves efficiency through a reduction
of waste, increased output, and simplification of job training
2. Authority and Responsibility—authority: the right to give
orders and the power toextract obedience
– responsibility: the obligation to carryout assigned
duties
3. Discipline—respect for the rules that governthe
organization

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4.Unity of Command—an employee shouldreceive orders
from one superioronly
5.Unity of Direction—grouping of similar activities that are
directed to a single goal under onemanager
6.Subordination of Individual Interests to the General
Interest-interests of individuals and groupsshould not take
precedence over the interests of the organization asa whole.
7.Remuneration of Personnel—payment should befair and
satisfactory for employees and theorganization
8.Centralization—managers retain final responsibility–
subordinates maintain enough responsibility to accomplish
their tasks

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9.Scalar Chain (Line of Authority)-The chain of command from
the ultimate authority to the lowest
10.Order—people and supplies should be in the right place at the
right time
11.Equity—managers should treat employees fairly and equally
12.Stability of Tenureof Personnel—managerial practices
that encourage long-term commitment from employees
create astable workforce and therefore asuccessful
organization

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13. Initiative—employees should be encouraged to
develop and carry out improvement plans
14. Esprit de Corps—managers should foster and maintain
teamwork, team spirit, and asenseof unity among employees

16. FREDERICK TAYLOR
• dubbed asthe “Father of Scientific Management,” is
best known for his “one best way approach” in
accomplishing task. Classical organization theory
evolved from this notion.
•Scientific management – focusing on the
management of work andworkers
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• Createssystems to gain maximum efficiency from workers and
machinesin the factory.
• Focuseson time and motion studies to learn how tocomplete a
task in the least amount of time.
• Becomesconsulting engineer for many other companies

18. 2. HUMANISTIC MODEL
•Also called behavior or Neoclassical theory
•Maintaining external and internal balance
•Functions like:
Communication among workers
Maintenance of cohesiveness among workers
Maintenance of feeling of personal integrity, self respect and
independent choice.
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19. 3. MODERN ORGANIZATION
THEORY
•Two main approach:
System and contingency
System approach studies the organization in its
totality.
Contingency approach suggests an organizational
design which suits a particular unit.
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20. LIMITATIONS OF OB
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21. LIMITATIONS OF ORGANIZATIONAL
BEHAVIOUR
•Organizational behaviour can not abolish conflict
and frustration but can only reduce them.
•Due to OB employees are always under pressure.
•It can not be applicable in individuals personal life
•OB will not resolve problems of unemployment.
•Behavioral bias- tunnel vision
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22. MODELS OF ORGANIZATIONAL
BEHAVIOUR
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MODELS OF ORGANIZATIONAL BEHAVIOR
There are four major models or frameworks that
organizations operate out of:
1.Autocratic Models
2.Custodial Models
3.Supportive Models
4.Collegial Models

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25. •It depends upon the power. "MIGHT IS RIGHT" is
the motto of the theory. In easy words, we can say
that autocratic model that depends upon
strength,power and formal authority.The employees
have to follow their boss otherwise they would be
penalized.
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27. •The custodial model mainly focuses on the
financial reward aspects of being employed by
the organization.
•According to custodial model,managers can
motivate workers and improve their
performance by providing financial incentives
such as financial bonuses and benefits for
good performance.
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29. •The collegial model is based around teamwork-
everybody working as colleages (hence the
name of the model).The basis of this model is
partnership with a managerial orientation pf
teamwork.
The collegial model is quite
effective in organizations that need to find new
approaches marketing teams, research and
development
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31. •The supportive model has originated from the
"PRINCIPLES OF SUPPORTIVE
RELATIONSHIPS".
The basis of this model is leadership with a
managerial orientation of support.The supportive
model depends on leadership instead of power or
money.
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32. RESEARCH FINDINGS
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33. •Organizational behavior in health care – The
challenges are organizational not just clinical
•Conclusion: Increased need for effective health care
organization
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34. REFERENCES
•Ramanujam.R. organizational behavior in health care-
the challenges are organizational.
J.OB;2016.27(7)p:809-811
•Definition.organizational behavior.(document from
internet)http://www.slideshare.com
•K.D Chandran, Kumar.m.organizational behavior .text
book of nursing management.emmes publishers,3rd
ed.p:320-326
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