Organizational behaviour “successful organizations put people first”

1. ORGANIZATIONAL BEHAVIOUR – 1
“SUCCESSFUL ORGANIZATIONS PUT
PEOPLE FIRST”
Presented by:
Vishakha Choudhary

2. Meaning
Organizational behavior (OB) is a term related to the study of individual and group
dynamics in an organizational setting, as well as the nature of the organizations
themselves

3. International organization
NetApp
Type Public
Industry Storage device
Founded 1992 (1992)
Founder
David Hitz
James Lau
Michael Malcolm
Headquarters 495 East Java Drive
Sunnyvale,California, United States
Products Data storage hardware and
software
`Net income $229 million]
Number of employees 10,700

4. Organization culture at NetApp
Everyone is expected to contribute and their inputs are valued, which sets the foundation for
innovation
Trust and integrity, leadership, simplicity, teamwork and synergy, go beyond, and get
things done—unite the employees at NetApp.
Open communication environment fosters a free flow of ideas and exchanges.
Living Our Values (aka LOV) Awards
Catch Someone Doing Something Right
Innovation challenge
Guiding coalition

5. Work – life programs
Time off
Employee
assistance program
Educational
assistance
Prepaid legal plan

6. Employee communication and learning
benefits
Tution reimbursement plan
New hire orientation
All hands meetings
Netapp network
news
Toast
mentoring

7. Perks and perquisites
Healthcare programs
• Health Savings Plan: This is a PPO plan with a high deductible that is paired with a tax-advantaged health savings account (HSA).
You’ll get coverage for in- and out-of-network health care with the Health Savings Plan.
• Dental Plan: The NetApp Dental Plan lets you see the dentist of your choice and enjoy the same benefit coverage anywhere.
• Vision Plan: Benefits within the network include an eye examination and prescription glasses (lenses and frames).
• Wellness Programs: A wide range of wellness benefits are available to all employees.
• Best Doctors: A second-opinion service with access to medical advice from the world’s leading physicians
NetApp has chosen RedBrick Health as its wellness partner to help employees and their spouses/domestic partners get and stay healthy.
This recognition means that NetApp is focusing on its employees, who in turn focus their energy and attention on the customer.

8. Insurance and income protection programs
Short term
disability
Long term
disability
Basic life
insurance
Supplement
life
insurance

9. Additional benefits
Discounts are provided to theme parks, ski resorts, and specialty
shops
NetApp Benefits Service Center provides specific, timely
answers to benefits questions as well as claims advocacy.
Fitness Centers are offered at many locations with state
of the art facilities at no cost to employees.
Adoption Assistance - Supports our employees who
pursue this route to parenthood

10. Unique at netapp
Volunteer time off
program
Disaster Relief
Relocation Program
Environmental Stewardship

11. National organization – Taj Palace
Type Public company
Industry Hospitality and tourism
Founded 1881
Founder JamsetjiTata
Headquarters Mumbai, Maharashtra, India
Net income ₹1,924.79 crore
Parent Tata Group
Website www.tajhotels.com

12. Organization Culture at Taj
The mission of Taj is "Embrace talent and harness expertise to leverage standards of
excellence in the art of hospitality to grow our international presence, increase
domestic dominance, and create value for all stakeholders.
The functional aspects of the culture of Taj can be understood as:
• cooperation
• Teamwork
• respect for employees
• clear communication
• openness to changes
• adhering to ethical practices

13. Adherence to Labour Laws
Maintains
proper roster
of employees
Appropriate
workhours and
payment for
overtime and taken
care off
Compenation in the
form of wages and
benefits are
provided
Existence of
Grievance Redressal
Mechanisms within
the firm

14. EMPLOYEES RECOGNITION AND DEVELOPMENT
• Expressions of gratitude, senior executives find, must come from immediate
supervisors, who are central in determining how employees feel about the company.
• The timing of the recognition is usually more important than the reward itself
• The Taj Group created a Special Thanks and Recognition System (STARS) that
links customer delight to employee rewards
• Employees accumulate points throughout the year in three domains: compliments
from guests, compliments from colleagues, and their own suggestions
• Crucially, at the end of each day, a STARS committee…review all the nominations
and suggestions
• In the hotel industry, job rotation is followed on a large scale. This is done so that an
employee can excel in each and every department. An employee’s job is not rotated
unless he has proven himself in a particular department.

15. TRAINING AND HIRING POLICIES
360-degree Feedback
ESTS : Employee Satisfaction
Tracking System
GFT : Guarantee of Fair
Treatment
STARS : SpecialThanks and
Recognition System

16. Training & Development Policy
18 months training - 6 months more than the industry standards Believes That, “The
employees can be trained to be better chefs or waiters, but they cannot be taught to be
good individuals Build Leaders - Each employee is given an authority to take the
decisions pertaining to his work and this empowers them and helps in building a
leader in all. Train not just on the area of expertise but all the related functions

17. Analysis
 Focusing on the bigger picture, it can be ascertained that both the national and international company have thoroughly identified and
provided the soothing conditions which resulted in recognition of these places as one of the great places to work at.
 The tactics used by both the business ventures to succeed involves employees benefit’s which are given a huge weightage. This
confirms the fact that if a firm wants to succeed it has to treat employees more as an asset and nurture them at different occasions by
providing on-the-job and off-the-job training.
 A system of employee recognition should be an essential part of organizational working as apart from bonus and increment in salary
all a person need is his work to be praised and also this practice will not only boost the morale of the employee but will also inspire
other employees to stand in his shoes of appreciation.
 Also a professional conduct is necessary to maintain proper working of an organization otherwise unprofessionalism may lead to
degradation in the quality of work which may further hamper the overall working of the company.
 If the oraganization are maintained in order and a flow of positivity is promoted in the attitudes of employees then it may lead to an
effective result thereby bringing motivation to work and help organization grow.
 The overall satisfaction of the customer is the key to strong business and hence in profitable monetary outcomes, which in turn will
help in 'increasing international presence and domestic dominance' of the organisation. If the organisation flourishes in this way,
there will behappy customers, happy employees and financial profits leading to 'value for stakeholders'