7. LIFE AT THOMAS COOK
Culture
Professional and Casual
Positive & Friendly
Everyday is different
Always learning & evolving
Learning & Development
Workshops
Pushing for better &
smarter management
Clear indication for
understanding work
8. EMPLOYEE ENGAGEMENT &
DEVELOPMENT
Every Voice – Employee survey – Peer to Peer
recognition scheme
Bi-annual review
MyPAD – Assess performance, Aspiration & Development
From The Heart – assess employee commitment
Celebrating success – Key to retain & develop talents
9. EMPLOYEE WELFARE
Looking after the health, welfare and well-being of our employees
is a key priority and we aim to provide the best working
environment for all our people.
• Vocational Training
• Counselling & support service
• Medical support
• Insurance
10. ORGANIZATION CHART
CEO
Board of Directors
Senior Vice-President
Vice-President
Assistant Vice President
General Manager
Senior Manager
Manager
Assistant Manager
Customer Relations Executive