1) The document discusses using instant messaging apps like WhatsApp and WeChat to strengthen shepherding and build relationships with new believers. 2) It proposes setting up different IM groups for various functions like prayer, perfecting, and gospel preaching. Content from the website e-shepherding.org can be posted in bite-sized portions. 3) Maps are provided showing the route of relationships with new ones and content that should be fed to them like milk, congee and solid food as they progress from gospel friends to disciples.