The document discusses how to build effective teams in an organization. It explains that teams require deliberate development through establishing common goals, clear roles, and processes for working together. High performing teams also regularly assess their own functioning and monitor relationships to maintain productivity. The key factors that leaders should address to help teams develop include clarifying the team's purpose, encouraging participation, and celebrating successes.

1. YOU'VE CHOSEN YOUR TEAM August 1997 HOW DO YOU MAKE IT WORK? BERLING ASSOCIATES C 1997 R. Michael O'Bannon and Berling Associates

5. BUILDING BLOCKS OF TEAM BUILDING BERLING ASSOCIATES Discuss the Process -- Collect ideas for the group about how to create teamwork. Indentify the initial strengths of the group and potential barriers to effective teamwork. Describe the Benefits and Rewards -- Let group members know how they will benefit from their participation in the team. Identify both individual and group rewards. Communicate the Team Purpose -- Let participants know explicitly what the purpose of the team is and its significance. Communicate expected results and how these results will make a difference. Define Teamwork -- Develop a shared definition of what a team really is. Discuss what types of teamwork members want and expect. C 1997 R. Michael O'Bannon and Berling Associates

7. FACTORS IN TEAM DEVELOPMENT BERLING ASSOCIATES Roles What work needs to be done and who is the best choice to carry-out each function or the team? The leader makes sure that roles are identified and filled. The leader maintains a process by which the team holds members accountable for filling their roles. Goal s What is the current purpose, mission, goal, objective and action plan? The leader keeps the team on track and monitors how relevant the team activity is to the current goals. Procedures How will the work of the team get done? What processes and methods should be chosen? The team leader remembers to assess how will processes work and moves the team to refine or replace them when necessary. Relationship s How are team members expected to interact and relate? The leader provides a climate in which constructive working relationships can evolve. The leader helps "debug" problems and destructive conflicts before they damage the team. TEAM C 1997 R. Michael O'Bannon and Berling Associates

8. BERLING ASSOCIATES TEAM Forming -- The participants lack a clear understanding of their purpose, the group's capabilities and of each other. Because they often do not know each other, members tend to be polite or to withhold thoughts or reactions. They often look to the leader for direction and structure. Storming -- As participants become more familiar with each other, different viewpoints and disagreements surface. Alliances and conflicts occur; the leader may be challenged. While some groups suppress this stage, effective teams need to work through it to learn how to deal with differences and to achieve their highest quality results. Norming -- Members of the group begin to learn from each other and establish guidelines for working together. These "rules" may vary widely from team to team, but in a well-formed team they meet the needs and styles of the members. Leadership is shared among participants more evenly and mutual trust develops. STAGES OF TEAM DEVELOPMENT Performing -- The team puts the full force of its resources into getting results. Goals, roles, procedures, and relationships support the team process. All is not perfect, but success is maintained by rapid identification of problems and barriers as they occur. Regular and honest team assessment is used to keep the team on course and to avoid complacency. C 1997 R. Michael O'Bannon and Berling Associates

10. SUMMARY Michael O'Bannon, Ph.D. BERLING ASSOCIATES Not all groups become teams. Some groups function poorly throughout their lifespan, never reaching the climate, camaraderie and productivity of a team. Generating a team is a planned process that take time, energy, knowledge and insight. Leaders and team members who understand the factors involved can increase the chances of success by making sure that the important factors are dealt with openly and regularly. Groups who take the time to build their working relationships and who actively monitor their own group processes will become the most productive and effective teams. C 1997 R. Michael O'Bannon and Berling Associates