This document describes a conjoint analysis study conducted by Numerious Inc. to help companies determine optimal return-to-work strategies as COVID-19 restrictions ease. The study used an online survey with 590 respondents to evaluate preferences for different return-to-work policy attributes. Conjoint analysis was used to determine the most important attributes and simulate preferences for various policy combinations. The results provide recommendations to maximize the percentage of employees willing to return to work under different options.
The post-COVID workplace | Guide to a brighter, safer future Condeco
Organizations have had to contend with existing lines of business slowing down or disappearing completely, and also with new opportunities rapidly emerging. They’ve had to deal with sudden redefinitions of their business real estate and what their physical premises exist to do. But perhaps most importantly, they’ve had to deal with the effects on how their employees work, and how they live, too. Start mapping out the road ahead.
New World of Work | How to respond to the changeCondeco
Responding to the shift in what our workspaces do, to deliver better employee experiences and enabling them to work how they are most productive.
Create a smarter workplace for smarter business. The future office will be a destination: an intelligent workspace that just works, where employees are enabled to work where they are most productive, and that adapts to future change with ease.
A return on your investment | Your physical office and its role Condeco
Making the most of a changing business world.
As the business world starts to look towards a post-pandemic world with confidence, it’s important to consider the role that the physical office will play.
What does your office of the future look like? What purpose will it serve? And how can it still deliver a strong return on investment?
Wellbeing and Hybrid Working Strategies for Facility ManagersChris Leake
Employee wellbeing is a greater focus and will continue to be impacted as we continue to shift to a greater reliance on working from home and remote solutions post-COVID-19. These changes will have many implications that organizations and facility managers will have to address.
Full video:
https://youtu.be/7bHoA9FAGjU
Building the Next Generation Workplace Cisco Canada
Alan McGinty, Cisco Workplace Resources and Mark Miller, Cisco Global Collaboration Sales focused on building the next generation workplace at Cisco Connect Toronto.
[ON-DEMAND WEBINAR] Next Steps In COVID 19 Protocols & ComplianceRea & Associates
The COVID-19 (coronavirus) crisis continues to show no signs of slowing down and as we proceed toward year-end, businesses continue to be tasked with the seemingly impossible task of maintaining the safety of their employees and customers, while ensuring that the business stays operational. Renee West, HR consultant at Rea & Associates and regional expert in the areas of COVID-19 protocols, human resources compliance, and local, state, and federal safety guidelines will once again share critical insight to help your organization persevere throughout the month of December and beyond.
Join us for this free hour-long on-demand webinar to hear:
- COVID-19 protocol updates and continued compliance resources for employers and employees as cases continue to spike.
- FFCRA leaves and discussion about whether they will be left to expire or will they be extended.
- CDC updates and state mandates pertaining to COVID-19.
#HRBestPractices #COVID19 #ReaCPA
Presented by Georgios Raikos @ #WEC2020 Sep 23rd Title: "The new hybrid work ...George Raikos
This presentation attempts to identify the work-related stress issues amplified by COVID19, how the previous work models were affected and the role that technology currently plays in this emerging market for work where ‘FLEXIMANAGEMENT’ is the key
The post-COVID workplace | Guide to a brighter, safer future Condeco
Organizations have had to contend with existing lines of business slowing down or disappearing completely, and also with new opportunities rapidly emerging. They’ve had to deal with sudden redefinitions of their business real estate and what their physical premises exist to do. But perhaps most importantly, they’ve had to deal with the effects on how their employees work, and how they live, too. Start mapping out the road ahead.
New World of Work | How to respond to the changeCondeco
Responding to the shift in what our workspaces do, to deliver better employee experiences and enabling them to work how they are most productive.
Create a smarter workplace for smarter business. The future office will be a destination: an intelligent workspace that just works, where employees are enabled to work where they are most productive, and that adapts to future change with ease.
A return on your investment | Your physical office and its role Condeco
Making the most of a changing business world.
As the business world starts to look towards a post-pandemic world with confidence, it’s important to consider the role that the physical office will play.
What does your office of the future look like? What purpose will it serve? And how can it still deliver a strong return on investment?
Wellbeing and Hybrid Working Strategies for Facility ManagersChris Leake
Employee wellbeing is a greater focus and will continue to be impacted as we continue to shift to a greater reliance on working from home and remote solutions post-COVID-19. These changes will have many implications that organizations and facility managers will have to address.
Full video:
https://youtu.be/7bHoA9FAGjU
Building the Next Generation Workplace Cisco Canada
Alan McGinty, Cisco Workplace Resources and Mark Miller, Cisco Global Collaboration Sales focused on building the next generation workplace at Cisco Connect Toronto.
[ON-DEMAND WEBINAR] Next Steps In COVID 19 Protocols & ComplianceRea & Associates
The COVID-19 (coronavirus) crisis continues to show no signs of slowing down and as we proceed toward year-end, businesses continue to be tasked with the seemingly impossible task of maintaining the safety of their employees and customers, while ensuring that the business stays operational. Renee West, HR consultant at Rea & Associates and regional expert in the areas of COVID-19 protocols, human resources compliance, and local, state, and federal safety guidelines will once again share critical insight to help your organization persevere throughout the month of December and beyond.
Join us for this free hour-long on-demand webinar to hear:
- COVID-19 protocol updates and continued compliance resources for employers and employees as cases continue to spike.
- FFCRA leaves and discussion about whether they will be left to expire or will they be extended.
- CDC updates and state mandates pertaining to COVID-19.
#HRBestPractices #COVID19 #ReaCPA
Presented by Georgios Raikos @ #WEC2020 Sep 23rd Title: "The new hybrid work ...George Raikos
This presentation attempts to identify the work-related stress issues amplified by COVID19, how the previous work models were affected and the role that technology currently plays in this emerging market for work where ‘FLEXIMANAGEMENT’ is the key
The fundamental problem of a Product Manager is identifying what to build and knowing when to build it. In this session, Joshua will talk about how to build the structure that allows you to identify what product to build, how to objectively justify these product priorities based on business realities, and how to communicate these priorities to stakeholders within your organization.
RMIT Online - Hybrid Working Survey Results (1).pdfssuserea3aba
As part of our PR efforts and to continue our Future of Work narrative, we invested in some research around the topic of hybrid working to help businesses rethink their new models post-COVID.
Business Metrics and Web Marketing
What is "business metrics"? Type of metrics in business and aviation examples.
How to distinguish traditional and dynamic metrics?
What is Ad Words
What is Acquisition Cost
What is Bounce Rate?
Most Importantly what is "Conversion Rate"?
Gone are the days of heading to the office for a 9-5 workday in a grey office environment. Remote work is happening everywhere, from coffee shops to airports. Dynamic companies are embracing the concept of workplace agility – where digital solutions, physical space and company culture influence output. Here are some ways an agile workplace operates:
Presentation by Michael N'dolo to the University of New Hampshire Economic Development Academy. Covers difference between direct, indirect, and induced effects
Condeco | Flexible Work e-Book | SlideshareCondeco
Flexible work is one of the most talked-about subjects in the world of business today. After all the forced change of the COVID-19 pandemic, businesses are looking forward, towards operating at their best in a very different world of work. Find out more here: https://www.condecosoftware.com/modern-workplace/asset/ebooks/flexible-work/
UNIVERE BLUE CONNECT - How to define your hybrid work modelInteractiveNEC
Ford® is working on it. Along with CitiGroup® and Target® and Twitter® – plus Google™ and Microsoft®1. And just about every organization in business a year after COVID-19 first required the
work world to shelter in place. The “it,” of course, is a hybrid work model, one that accommodates employees working from the office and/or home without forcing “normal” business operations to skip a beat.
[DevDay2018] Product Manager: New cool kind of jobs - By Anh Tran, Project Na...DevDay.org
Product Manager (PM) is a vital role in product companies; all big names such as Google, Facebook, Grab are hiring a lot of such positions. However, PM is still new in Vietnam. In this talk our speaker will talk about:
– What is Product Manager?
– How is Product Manager different from Project Manager, User Experience Design, or Development?
– How to prepare your career for the Product Manager job?
Trends in B2B Marketing: How COVID-19 is Impacting B2B Marketing PlansAggregage
B2B Marketing Zone and Tom Pick, a well-known B2B Marketing expert, recently conducted a survey of over 450 senior B2B marketing professionals about the impact of COVID-19 on their B2B marketing plans. The results were not surprising in some areas, but were very surprising in others. Don’t miss this webinar, where Tom will share findings from the survey, from additional market input, and from the audience. By registering, you will get access to the full survey report.
EX Assembly: COVID19 and its Impact on Employee Peformance & RewardsLearningCafe
COVID19 has thrown business plans into disarray. While the impact of COVID on the workforce is manifold, measuring and rewarding employees will be a particularly challenging one.
We discuss
Do we need to adapt or “inactivate” Employee Performance Processes specially for employees whose work has been directly impacted ?
How do we recognise and reward employees who go above and beyond their job description during these challenging times ?
Does COVID19 provide us an opportunity to transform the Perf Mgt system which is perceived as ineffective ?
The Reality of Affordable and Scalable Digital Transformation.pptxSafetyChain Software
Learn steps to build and scale a digital transformation program that is affordable, achievable with limited resources, and provides a clear roadmap for success.
Watch the full webinar replay: https://info.safetychain.com/affordable-digital-transformation-reality
Agile for enterprise - Architecting digital change using agile as a strategy ...Reading Room
Presentation from Reading Room's Agile for Enterprise event on the 19th of September 2014 where Margaret Manning who is CEO of consultancy Reading Room, spoke on his experience and the purpose of his team.
The State of AI in Insights and Research 2024: Results and FindingsRay Poynter
This presentation from Ray Poynter of NewMR shares the findings from the latest NewMR study.
The study looks at the use of Artificial Intelligence in insights and research, including a deeper dive into the topic of Synthetic Data.
Find out how many people are using AI, how many are testing it, what they are doing, and what people think about Synthetic Data.
And, hear about where AI and research might be in two year’s time.
Listen to the recording of this presentation via NewMR.org/Play-Again, and also access other presentations from NewMR on all things market research, insight, and AI.
ResearchWiseAI - an artificial intelligence driven research data analysis toolRay Poynter
This presentation was delivered as part of the NewMR 'State of AI and Insights 2024' webinar event, April 2024.
This presentation highlights the expanded range of tools available from ResearchWiseAI – an AI tool that summarises research findings from surveys.
Questions for the team? Email us at support@researchwiseai.com or visit our website: https://researchwiseai.com/
Visit NewMR.org/Play-Again to listen to this presentation recording , and access the other presentation in this webinar event.
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Similar to Optimizing Post-Covid Return to Work Strategies – A Conjoint Case Study?
The fundamental problem of a Product Manager is identifying what to build and knowing when to build it. In this session, Joshua will talk about how to build the structure that allows you to identify what product to build, how to objectively justify these product priorities based on business realities, and how to communicate these priorities to stakeholders within your organization.
RMIT Online - Hybrid Working Survey Results (1).pdfssuserea3aba
As part of our PR efforts and to continue our Future of Work narrative, we invested in some research around the topic of hybrid working to help businesses rethink their new models post-COVID.
Business Metrics and Web Marketing
What is "business metrics"? Type of metrics in business and aviation examples.
How to distinguish traditional and dynamic metrics?
What is Ad Words
What is Acquisition Cost
What is Bounce Rate?
Most Importantly what is "Conversion Rate"?
Gone are the days of heading to the office for a 9-5 workday in a grey office environment. Remote work is happening everywhere, from coffee shops to airports. Dynamic companies are embracing the concept of workplace agility – where digital solutions, physical space and company culture influence output. Here are some ways an agile workplace operates:
Presentation by Michael N'dolo to the University of New Hampshire Economic Development Academy. Covers difference between direct, indirect, and induced effects
Condeco | Flexible Work e-Book | SlideshareCondeco
Flexible work is one of the most talked-about subjects in the world of business today. After all the forced change of the COVID-19 pandemic, businesses are looking forward, towards operating at their best in a very different world of work. Find out more here: https://www.condecosoftware.com/modern-workplace/asset/ebooks/flexible-work/
UNIVERE BLUE CONNECT - How to define your hybrid work modelInteractiveNEC
Ford® is working on it. Along with CitiGroup® and Target® and Twitter® – plus Google™ and Microsoft®1. And just about every organization in business a year after COVID-19 first required the
work world to shelter in place. The “it,” of course, is a hybrid work model, one that accommodates employees working from the office and/or home without forcing “normal” business operations to skip a beat.
[DevDay2018] Product Manager: New cool kind of jobs - By Anh Tran, Project Na...DevDay.org
Product Manager (PM) is a vital role in product companies; all big names such as Google, Facebook, Grab are hiring a lot of such positions. However, PM is still new in Vietnam. In this talk our speaker will talk about:
– What is Product Manager?
– How is Product Manager different from Project Manager, User Experience Design, or Development?
– How to prepare your career for the Product Manager job?
Trends in B2B Marketing: How COVID-19 is Impacting B2B Marketing PlansAggregage
B2B Marketing Zone and Tom Pick, a well-known B2B Marketing expert, recently conducted a survey of over 450 senior B2B marketing professionals about the impact of COVID-19 on their B2B marketing plans. The results were not surprising in some areas, but were very surprising in others. Don’t miss this webinar, where Tom will share findings from the survey, from additional market input, and from the audience. By registering, you will get access to the full survey report.
EX Assembly: COVID19 and its Impact on Employee Peformance & RewardsLearningCafe
COVID19 has thrown business plans into disarray. While the impact of COVID on the workforce is manifold, measuring and rewarding employees will be a particularly challenging one.
We discuss
Do we need to adapt or “inactivate” Employee Performance Processes specially for employees whose work has been directly impacted ?
How do we recognise and reward employees who go above and beyond their job description during these challenging times ?
Does COVID19 provide us an opportunity to transform the Perf Mgt system which is perceived as ineffective ?
The Reality of Affordable and Scalable Digital Transformation.pptxSafetyChain Software
Learn steps to build and scale a digital transformation program that is affordable, achievable with limited resources, and provides a clear roadmap for success.
Watch the full webinar replay: https://info.safetychain.com/affordable-digital-transformation-reality
Agile for enterprise - Architecting digital change using agile as a strategy ...Reading Room
Presentation from Reading Room's Agile for Enterprise event on the 19th of September 2014 where Margaret Manning who is CEO of consultancy Reading Room, spoke on his experience and the purpose of his team.
The State of AI in Insights and Research 2024: Results and FindingsRay Poynter
This presentation from Ray Poynter of NewMR shares the findings from the latest NewMR study.
The study looks at the use of Artificial Intelligence in insights and research, including a deeper dive into the topic of Synthetic Data.
Find out how many people are using AI, how many are testing it, what they are doing, and what people think about Synthetic Data.
And, hear about where AI and research might be in two year’s time.
Listen to the recording of this presentation via NewMR.org/Play-Again, and also access other presentations from NewMR on all things market research, insight, and AI.
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This presentation was delivered as part of the NewMR 'State of AI and Insights 2024' webinar event, April 2024.
This presentation highlights the expanded range of tools available from ResearchWiseAI – an AI tool that summarises research findings from surveys.
Questions for the team? Email us at support@researchwiseai.com or visit our website: https://researchwiseai.com/
Visit NewMR.org/Play-Again to listen to this presentation recording , and access the other presentation in this webinar event.
AI-powered interviewing: Best practices from YasnaRay Poynter
This presentation is Part 2 of 2.
Join us as we explore how AI can be used to supercharge your qualitative research.
Enjoy two presentations, the first presentation is shared by Ray Poynter from NewMR, who is looking at AI and Qual: The Story So Far.
The second presentation, this presentation, is Part 2 of 2 from Fastuna and Yasna, and shows how Yasna can be used to create AI-powered interviewing. Their presentation is called 'AI-powered interviewing: Best practices from Yasna'.
To listen to the recordings for both presentations in this webinar, visit NewMR.org/Play-Again.
Artificial Intelligence and Qual: The Story So FarRay Poynter
This presentation is Part 1 of 2.
Join us as we explore how Artificial Intelligence can be used to supercharge your qualitative research.
Enjoy two presentations, the first (this presentation) is shared by Ray Poynter from NewMR, who is looking at AI and Qual: The Story So Far.
The second presentation, Part 2 of 2 is from Fastuna and Yasna, and shows how Yasna can be used to create AI-powered interviewing. Their presentation is called 'AI-powered interviewing: Best practices from Yasna'.
To listen to the recordings for both presentations in this webinar, visit NewMR.org/Play-Again.
State of Research Insights in Q1, 2024 from NewMRRay Poynter
Join us as Ray Poynter of NewMR presents the latest updates from NewMR’s study into the state of insights. This is the third wave in an ongoing series, where NewMR checks on topics such as:
- How optimistic are insight professionals?
- What are they most positive about?
- What are their main worries?
Ray will present the latest findings in the context of the two waves from 2023.
Ray will also present information about the skills people are seeking to learn and their preferences for face-to-face events.
We will also share a link for you to download the NewMR report into Optimism in the insights and research ecosystem.
In the final section of the webinar, Ray will illustrate how he used the AI-powered ResearchWiseAI tool to kick start his analysis.
Access the event recording via NewMR.org/Play-Again
Presented by Daniel Fazekas, Bakomo Social.
Social intelligence research possesses the capability to capture, analyze, and interpret the myriad factors influencing how consumers align themselves with product categories and brands, with special focus on their underlying dynamics.
By capturing unfiltered opinions across social media, this type of research unveils the process with which consumers can shift their perspectives, influenced by the opinions of others, influencers, news, and even misinformation. The talk by Daniel Fazekas shares examples of the volatile nature of consumer mindset across consumer categories and geographies.
This presentation is part of the Story Time: Narrative Research forum event, hosted and produced by the Irrational Agency and NewMR, bringing together leading proponents of commercial narrative research across disciplines, to share how organisations can use story to generate unique and impactful insights.
To listen to the presentation, and access the recording, visit NewMR.org/Play-Again
While nearly every participant is willing to answer our questions in market research, very few actually share what’s really happening inside their minds. By leveraging insights from the field of narrative psychology, Kristian A. Alomá, PhD, an academic and practitioner in the field, will demonstrate how consumers really think about brands and the role narratives play in that thought process. He’ll break down what that means for businesses and market researchers and how we can move past surface-level answers and get to the rich stories driving consumer behavior.
This presentation is part of the Story Time: Narrative Research forum event, hosted and produced by the Irrational Agency and NewMR, bringing together leading proponents of commercial narrative research across disciplines, to share how organisations can use story to generate unique and impactful insights.
To listen to the presentation and access the recording, visit NewMR.org/Play-Again.
Narrative Exploration of New Categories at MondelēzRay Poynter
As part of the Story Time: The Narrative Research Forum event, Steph Shaarwi (Irrational Agency) and Maura Collins-Titone (Mondelēz) discuss and share how Mondelēz used narrative research to identify emerging category trends and leverage that information to shape new propositions.
This presention is part of the Story Time: Narrative Research forum event, hosted and produced by the Irrational Agency and NewMR, bringing together leading proponents of commercial narrative research across disciplines, to share how organisations can use story to generate unique and impactful insights.
To listen to the presentation and access the recording, visit NewMR.org/Play-Again
Join Ray Poynter, Alexandra Kuzmina, and Lisa Wilding-Brown as we investigate key topics for insights and research, including:
- Blending Conversation AI and Behavioural Science; Experiments in future oriented concept testing
- Quality & Fraud Trends; What is happening and what are the implications
- Automating Research; What can we automate and what are the implications
The recordings from this presentation can be found via NewMR.org/Play-Again
Join our panel of experts on NewMR as we explore:
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- How should client insight teams be more efficient, more effective, and impactful in the rooms where the decisions are made?
- What do experiments with avatars tell us about data collection, how should we conduct and interpret experiments, and what are the next steps?
Access the recording to this webinar via NewMR.org/Play-Again
Presented by Ray Poynter
In this webinar, Ray Poynter provides a summary of the key trends that are shaping the world of insights. Addressing questions such as:
- What is really happening in insights with AI?
- What is happening in the field of Synthetic Data?
- What is happening with data quality?
- What forces outside market research are shaping insights?
- What are the key skills that people should be developing?
- What plans should you be making for 2024?
To access the presentation recording, visit NewMR.org/Play-Again
Learn how we can embrace Research Thinking to build skills, develop research capabilities and capacity, and demonstrate the power and value of human research professionals.
Research Thinking can serve as a unifying concept that describes the strengths and capabilities that researchers have and how researchers add value, or what we can think of as a researcher’s superpowers.
The recording of this presentation can be access via NewMR.org/Play-Again.
How might AI impact Research and Insights over the next two years?Ray Poynter
In this presentation, Ray focuses on the short-term picture for research and insights;
what will change, what will stay the same, and what are the big issues when it comes to the impact of Artificial Intelligence.
The recording of this presentation can be access via NewMR.org/Play-Again.
From Words to Wisdom: Unleashing the Potential of Language Models for Human-C...Ray Poynter
Presenter: Paul Watts, Director, Product Management at Forsta
With the rapid adoption of AI technologies like ChatGPT into insight platforms, companies face the challenge of finding the right balance between harnessing the power of generative AI and navigating the well-documented pitfalls associated with a technology that is still in its infancy.
In this session, Paul provides valuable insights on the potential benefits and downsides of this technology, and he will explore how a hybrid model can effectively leverage the strengths of both humans and technology.
By embracing a human-centered approach, we showcase a compelling use case from the Forsta labs, demonstrating how insight professionals can effortlessly explore their datasets using natural-language questioning.
Furthermore, we discuss the future implications of this technology and the exciting possibilities it holds for data exploration.
To access the recording of this presentation, visit NewMR.org/Play-Again
ChatGPT for Social Media Listening: practical application with YouScan’s Insi...Ray Poynter
A few months ago, YouScan released Insights Copilot (https://youscan.io/insights-copilot/), the first on the market ChatGPT-powered tool for social media listening that allows you to ask any questions about the data and get answers supported by relevant examples.
Alex Orap, YouScan’s Founder & Chief Growth Officer, shares practical examples of how Insights Copilot can be used for quick qualitative insights; what are some of the best practices, as well as current limitations, of using this new generative AI tool for the market and consumer research.
The recording of this presentation can be access via NewMR.org/Play-Again.
Using Generative AI to Assess the Quality of Open-Ended Responses in SurveysRay Poynter
Presented by Karine Pepin.
An enormous amount of time and resources are devoted to improving data quality in survey research.
The quality of open-ended responses has become a critical factor for researchers in evaluating the validity of each participant. Reading through open-ended responses is a time-consuming task that has been difficult to automate.
While most tools are capable of identifying obviously inappropriate responses such as gibberish and profanity, they generally lack the ability to effectively assess the quality of the content.
With its ability to understand context and user-friendliness, Generative AI opens up opportunities for researchers to automate this laborious cleaning process.
During this session, you will be presented with a practical use case demonstrating how GPT was utilized to efficiently clean open-ended responses on a large scale.
Access the presentation recording via NewMR.org/Play-Again
Exploring the future of verbatim coding with ChatGPTRay Poynter
Presented by Tim Brandwood and Damien Gouriet.
Codeit have been involved in Verbatim Coding and Machine Learning for the last 7 years.
In this presentation, they share their research on the use of Generative AI for coding market research verbatim responses, and their experiments using Generative AI to automate the coding process.
They also discuss the strengths and limitations of this as a coding tool, the role of human oversight in the process, and the potential for customized machine learning models working alongside it.
The highlights the importance of human expertise and the use of GPT as a labour-saving tool rather than a complete replacement for humans in the market research process.
Access the presentation recording via NewMR.org/Play-Again.
Using Generative AI to bring Qualitative Capabilities to Quantitative SurveysRay Poynter
Presented by Phil Sutcliffe from Next Intelligence.
Open-ended answers in surveys can be disappointing, failing to deliver the insight that researchers hope for.
Often the answers given are descriptive at best and uninformative or complete gibberish at worst.
The advent of large language models (LLM's) and generative AI has brought great opportunity to change this.
We now have the capability to use AI to probe within quantitative surveys.
With the correct training of the generative AI models, probes can be returned that are relevant to what the participant has just said and the context of the original open-ended question.
Further enhancements allow the researcher to probe on specific aspects of the participant’s response, in a similar way to how a moderator would in a depth discussion.
No longer do researchers need to be frustrated that quant surveys only provide the ‘what’, with AI probing, you can now understand the ‘why’ as well and do this at scale and speed.
Access the presentation recording via NewMR.org/Play-Again
How AI / ChatGPT Drives Business GrowthRay Poynter
Hao, the Founder of HaoLifeLab, is an entrepreneur with over 10 years of experience specializing in integrating Digital, AI & Insight.
In this presentation, he discusses how to embrace the AI/ChatGPT revolution. This session will cover the following topics, which have been presented to international companies such as L’Oreal, Alibaba, Bytedance, and Mars:
– Hindsight: Learn to use established AI tools effectively
– Insight: Understand AI’s impact on the insight industry
– Foresight: Learn how to transform yourself and your company with AI
Listen to the full presentation at NewMR.org/Play-Again
Tech for tech’s sake? Learnings from experiments with AI in consumer researchRay Poynter
MMR’s in-house tech innovation team NOVA, has been exploring, interpreting, and experimenting with emerging technology with a sole focus to uncover the kind of tech that will make a tangible difference to the quality and depth of insight.
The presentation outlines the latest experimentations with practical application of AI and LLM’s: conversing with consumers at scale with chatbots, in-the-moment data capture with voice technology, unstructured data analysis, increasing survey engagement and improving data quality with AI avatars.
Insights from case studies conducted alongside leading FMCG brands will highlight the advantages and limitations of these technologies, with a particular focus on product and packaging development and testing.
Listen to the full presentation at NewMR.org/Play-Again.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
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The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
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The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
3. 2021 | Numerious Inc.
Optimizing Post-Covid Return
to Work Strategies
A Conjoint Case Study
Megan Peitz
Abby Lerner
NUMERIOUS INC.
4. 2021 | Numerious Inc.
4 | New MR Webinar
As COVID-19 restrictions are
eased in some parts of the
world, businesses who have had
employees working from home
for the past few months now
have decisions to make about
whether to require their
employees to return to the
office or whether they should
keep working from home
5. 2021 | Numerious Inc.
5 | New MR Webinar
Return to Work Policies
Expect to be back in the
office at least three days a
week by September
Expects as many as 20 percent of
its employees to continue working
remotely on a permanent basis
Workers at all levels across
the company can request
to work remotely full-time
"By Labor Day, I'll be very
disappointed if people haven't
found their way into the office
and then we'll have a different
kind of conversation“ CEO
Choose from three options; flex,
fully-remote, or office-based
30,000 white-collar office workers that
they can continue working from home
indefinitely as long as their managers
approve flexible hours, but not the same
policy for blue-collar/factory workers
6. 2021 | Numerious Inc.
6 | New MR Webinar
But as researchers, we
know that employers
shouldn’t be making these
decisions in a vacuum…
…employers should listen to the
voice of the employee!
8. 2021 | Numerious Inc.
8 | New MR Webinar
Our Approach – Conjoint Analysis
9. 2021 | Numerious Inc.
9 | New MR Webinar
How Does it Work?
Break down your product or service into its
component parts, or attributes
Define levels for each attribute
Show consumers different combinations of
products, usually 3-products per screen, and
ask them to choose which option they would
be most likely to buy
Task is repeated many times, showing a
different set of products in each task
Resulting model provides shares of preference
scores for all possible product combinations
10. 2021 | Numerious Inc.
10 | New MR Webinar
Conjoint helps us answer strategic questions like…
– Given this competitive set, who will choose our product/service/offering?
– At what price will people switch to a competitor?
– Can we modify our product to reduce cost while maintaining share?
– Should we launch a high-end product or a budget model (or both)?
– Will the new product cannibalize our own sales?
– If we can’t deliver on Feature X, what does that mean for us?
– Will delivering on Feature Y gain us enough incremental preference to justify the cost of
investment?
11. 2021 | Numerious Inc.
11 | New MR Webinar
But conjoint is NOTjust limited to
buying and selling…
12. 2021 | Numerious Inc.
12 | New MR Webinar
From our research, we will be able to understand…
– Can we have one plan for everyone or should we give our employees options?
– What is the optimal # of WFH days to offer?
– How does our return-to-work strategy compare to other companies?
– If we can’t offer X, what does that mean for our employees?
– Can we decrease the # of WFH days while maintaining employees?
13. 2021 | Numerious Inc.
13 | New MR Webinar
Methodology
N=590 respondents from the US were recruited
through Prodege’s Marketplace in July 2021
Requirements
• Age 18+
• Currently employed full or part-time
• Worked at an office prior to Covid-19
AND worked from home during Covid-19
Median time to complete – 8 minutes
43% completed the survey on a mobile device!
15. 2021 | Numerious Inc.
15 | New MR Webinar
Attributes & Levels
ATTRIBUTE LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 LEVEL 5
# of days in the
office / week
1 day 2 days 3 days 4 days 5 days
Capacity 100% of the desks are
occupied
Limited to 75% of desks
occupied
Limited to 50% of desks
occupied
Limited to 25% of desks
occupied
Mask Requirement Masks required for all
employees at all times
Masks required for all
employees when not at
desk
Masks required for non-
vaccinated employees at
all times
No mask requirement
Desk Partitioning No partitions Temporary partitions
between desks available
Partitions required
between desks
Meeting Rooms Meeting rooms NOT
available
Meeting rooms available
for single occupancy only
Meeting rooms available
(no occupancy
restrictions)
Kitchen Kitchen closed Kitchen open but no
communal dishware
Kitchen open (no
restrictions)
Professional Deep
Cleaning
Daily clean only, No
professional deep clean
Daily clean + Professional
deep clean every week
Daily clean + Professional
deep clean every other
week
Daily clean + Professional
deep clean every month
16. 2021 | Numerious Inc.
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Conjoint Outputs
The model creates “utilities” for each
respondent.
– Utilities are an overview of the
preferences of the sample and the crux
of your analysis!
– A numeric value for every level of every
attribute that reflect how desirable
different features are.
– The higher the utility, the better - but it’s
all relative.
Utilities
Importance
Scores
Sensitivity
Analysis
Market
Simulations
Optimization
Searches
17. 2021 | Numerious Inc.
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Conjoint is an additive model
How much a respondent likes a
product is simply* the sum of all
the utility values for the levels that
describe that product!
Therefore, we can create a market
simulator that is essentially a
“choice laboratory” for testing a
multitude of real-world
possibilities.
18. 2021 | Numerious Inc.
18 | New MR Webinar
Employer Plan
# of days in the
office / week
5 days
Capacity 100% of the desks are
occupied
Mask Requirement Masks required for all
employees at all times
Desk Partitioning Partitions required
between desks
Meeting Rooms Meeting rooms NOT
available
Kitchen Kitchen closed
Professional Deep
Cleaning
Daily clean only +
professional deep clean
every month
% of employees that would
actually want to return to work
under these conditions
19. 2021 | Numerious Inc.
19 | New MR Webinar
Sensitivity Analysis
Observe the change in
share of preference due
to changing specifications
We do this by holding the
“employer plan” constant
and changing only 1 level
at a time
Therefore, the biggest
improvement would be
reducing the # of days in
the office from 5 to 2
%
of
employees
that
would
actually
return
to
work
under
these
conditions
20. 2021 | Numerious Inc.
20 | New MR Webinar
Sensitivity Analysis
However, the gain in percent of
employees that would actually
return to work is almost equal
with 2 or 3 days in the office
Not to mention, more
employees are interested in 2
or 3 days versus only 1 day
%
of
employees
that
would
actually
return
to
work
under
these
conditions
21. 2021 | Numerious Inc.
21 | New MR Webinar
Optimization Search
% Return
# of days in
the office Capacity Mask requirement Desk Partitioning Meeting Rooms Kitchen
Professional Deep
Cleaning
1 81.2% 2 Limited to 50%
Required for
non-vaxed
Temporary
partitions
Single
occupancy
Open, no communal
dishware Every week
2 81.1% 2 Limited to 50%
Required for
non-vaxed
Temporary
partitions
Single
occupancy
Open, no communal
dishware Every other week
3 81.0% 2 Limited to 50%
Required for
non-vaxed
Temporary
partitions Available
Open, no communal
dishware Every week
4 80.8% 2 Limited to 50%
Required for
non-vaxed
Temporary
partitions
Single
occupancy
Open (no
restrictions) Every week
5 80.70 2 Limited to 50%
Required for
non-vaxed
Partitions
required
Single
occupancy
Open, no communal
dishware Every other week
6 80.6% 2 Limited to 50%
Required for
non-vaxed
Temporary
partitions Available
Open, no communal
dishware Every other week
7 80.6% 2 Limited to 50%
Required for
non-vaxed
Partitions
required
Single
occupancy
Open, no communal
dishware Every week
8 80.5% 2 Limited to 50%
Required for
non-vaxed
Temporary
partitions
Single
occupancy
Open (no
restrictions) Every other week
9 80.5% 2 Limited to 50%
Required for
non-vaxed
Partitions
required Available
Open, no communal
dishware Every week
10 80.4% 2 Limited to 50%
Required for
non-vaxed
Temporary
partitions
Single
occupancy
Open, no communal
dishware Every month
22. 2021 | Numerious Inc.
22 | New MR Webinar
Cluster
Analysis
We can also find
clusters in the data
based on conjoint
responses
Here we see some
minor differences in
demographic and
attitudinal responses,
but the major
differences are in
their preferences for
the work environment
23. | NUMERIOUS TRAINING
Optimization Search by Segment
Top Ranked Combination
Segment
% Would
Return
# of days in
the office Capacity Mask requirement Desk Partitioning Meeting Rooms Kitchen
Professional
Deep Cleaning
1 97% In the
office 1
day a week
Limited to
50% of
desks
occupied
No Masks
Required
Partitions required
between desks
Meeting rooms
available for
single
occupancy only
Kitchen open but no
communal dishware
Daily clean +
Professional
deep clean
every month
2 94% In the
office 4
days a
week
Limited to
50% of
desks
occupied
Masks required
for non-
vaccinated
employees at all
times
Temporary
partitions between
desks available
Meeting rooms
available for
single
occupancy only
Kitchen open but no
communal dishware
Daily clean +
Professional
deep clean
every other
week
3 46% In the
office 2
days a
week
Limited to
50% of
desks
occupied
Masks required
for non-
vaccinated
employees at all
times
Partitions required
between desks
Meeting rooms
available for
single
occupancy only
Kitchen open but no
communal dishware
Daily clean +
Professional
deep clean
every week
24. 2021 | Numerious Inc.
24 | New MR Webinar
Suggested Plan Based on Results
Option 1 Option 2
# of days in the
office / week
1 day 4 days
Capacity 50% of the desks are
occupied
50% of the desks are
occupied
Mask
Requirement
Masks required for non-
vaccinated employees
Masks required for non-
vaccinated employees
Desk Partitioning Partitions required
between desks
Partitions required
between desks
Meeting Rooms Meeting rooms available
for single occupancy
Meeting rooms available
for single occupancy
Kitchen Kitchen open but no
communal dishware
Kitchen open but no
communal dishware
Professional Deep
Cleaning
Daily clean only +
professional deep clean
every other week
Daily clean only +
professional deep clean
every other week
% of employees that would
actually return to work under
these conditions
31%
19%
88%
43%
20%
72%
3%
41%
49%
9%
9%
16%
0% 20% 40% 60% 80% 100%
Seg 3
Seg 2
Seg 1
Total
1 day a week 4 days a week None
25. 2021 | Numerious Inc.
25 | New MR Webinar
So What?
Conjoint Analysis does a great job at eliciting discriminating preferences among
respondents, both in the aggregate and by subgroup.
Researchers should strongly consider conjoint when trying to understand
the trade-offs between different alternatives or when there is a likelihood for non-
discriminating data.
26. 2021 | Numerious Inc.
26 | New MR Webinar
When respondents are
forced to make difficult tradeoffs,
we learn what they truly value
27. 2021 | Numerious Inc.
27 | New MR Webinar
And when we create a relevant and easy to
understand survey, people enjoy it!
I enjoyed doing that survey. The questions required careful thinking, but it
was easy to answer and short.
I liked the format of the survey. Questions were clear and easy to answer.
Thanks- nice survey! Enjoyed the layout with the choices.
This was a fun and relevant survey.
Great survey, easy fill out and I enjoyed participating in it.
“ “
28. 2021 | Numerious Inc.
MEGAN PEITZ
megan@numerious.com
@MeganPeitz
@NumeriousInc
ABBY LERNER
abby@numerious.com
Thank You
29. Q & A
Ray Poynter
Potentiate &
NewMR
Abby Lerner
Numerious Inc.
Megan Peitz
Numerious Inc.