SlideShare a Scribd company logo
Geo-location Triggered
      Sampling
   MRMW11 Conference
       Atlanta
Timeline of mobile development
                                                                       2011 – NY Rep Lee
                                                                       resigns because of
                                                                       his camera phone
                                       2009 – 13 year old
                                        Californian sends
                                        14,528 texts in a
                                              month


                                                 2010 – Google Maps
                                                   mistake leads to
                                                 Nicaraguan invasion
    1999 – First mobile                             of Costa Rica
  location based service
   launched on Palm VII


 1992 – First SMS          2002 – US gets
“Merry Christmas”          camera phones
Source: CTIA, Wireless Quick Facts 2010
Imagine
Survey offered based on entry to store
Can track their path through the store
Time spent in sections
Request Additional information based on time spent
Purchase history tie-in (receipt, rewards program, etc)
Demographics from Panel
Additional survey opportunities based of of purchases
Geo-location triggered sampling
                  ‘Recall – busting research’

                  Improved salience for
                  respondents

                  Built in validation

                  Trigger survey event based on
                  location

              •    Customer satisfaction
              •    Competitor benchmarking
              •    Sponsorship awareness
              •    Identify purchase heuristics
Although… it’s never that
        simple



                Privacy
 Battery Life (and device constraints)
              Ease of Use
Privacy
Battery Life
Think like an ecologist




We need to survey individuals in a ‘natural’
              environment
Technical Details
Location Collection Types
Standard – Highly Accurate / High Battery Usage
• Uses GPS technology


Significant – Less Accurate / Low Battery Usage
• Uses a combination of known locations (cell tower, wifi) to give a
  best estimate of location


Regions
• Uses significant notifications in conjunction with defined
  regions/radius
• Gives notification on entry or exit
Technical Details (cont.)

              Accuracy levels
                Best for Navigation
                Accuracy Best
                Nearest 10 Meters
                Hundred Meters
                Kilometer
                Three Kilometers
The Case
Can you trigger survey events
     based on location?
Conclusions
Significant Location accuracy 1 – 1.5 miles
Region change not always accurate
Regions limited to 10 per device at a time
Can be difficult to determine correct survey trigger
Results affected by wifi usage
Technology is close, but…
The Good News
Geo location very accurate for limited applications/time
(e.g. location verification)
• Can simply be done in a mobile browser
Could trigger ‘standard’ location tracking during an
interview
Technology continues to improve – check back at next
year’s conference…
Presented at:

                               Market Research in the
                               Mobile World
                                2nd International Conference | July 19 & 20, 2011 Atlanta

Organized by:                        Thank you to sponsors:




LinkedIn Group: Mobile MR
Upcoming Merlien Events: Merlien.org            GreenBook Directory: GreenBook.org
Market Research Blog: GreenBookBlog.org         New Qual Blog & Directory: NewQualitative.org
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Quantitative research going mobile: how do we leverage the strength of the mobile platform?

  • 1. Geo-location Triggered Sampling MRMW11 Conference Atlanta
  • 2. Timeline of mobile development 2011 – NY Rep Lee resigns because of his camera phone 2009 – 13 year old Californian sends 14,528 texts in a month 2010 – Google Maps mistake leads to Nicaraguan invasion 1999 – First mobile of Costa Rica location based service launched on Palm VII 1992 – First SMS 2002 – US gets “Merry Christmas” camera phones
  • 3. Source: CTIA, Wireless Quick Facts 2010
  • 4. Imagine Survey offered based on entry to store Can track their path through the store Time spent in sections Request Additional information based on time spent Purchase history tie-in (receipt, rewards program, etc) Demographics from Panel Additional survey opportunities based of of purchases
  • 5. Geo-location triggered sampling ‘Recall – busting research’ Improved salience for respondents Built in validation Trigger survey event based on location • Customer satisfaction • Competitor benchmarking • Sponsorship awareness • Identify purchase heuristics
  • 6. Although… it’s never that simple Privacy Battery Life (and device constraints) Ease of Use
  • 9. Think like an ecologist We need to survey individuals in a ‘natural’ environment
  • 11. Location Collection Types Standard – Highly Accurate / High Battery Usage • Uses GPS technology Significant – Less Accurate / Low Battery Usage • Uses a combination of known locations (cell tower, wifi) to give a best estimate of location Regions • Uses significant notifications in conjunction with defined regions/radius • Gives notification on entry or exit
  • 12. Technical Details (cont.) Accuracy levels Best for Navigation Accuracy Best Nearest 10 Meters Hundred Meters Kilometer Three Kilometers
  • 13. The Case Can you trigger survey events based on location?
  • 14.
  • 15.
  • 16. Conclusions Significant Location accuracy 1 – 1.5 miles Region change not always accurate Regions limited to 10 per device at a time Can be difficult to determine correct survey trigger Results affected by wifi usage Technology is close, but…
  • 17. The Good News Geo location very accurate for limited applications/time (e.g. location verification) • Can simply be done in a mobile browser Could trigger ‘standard’ location tracking during an interview Technology continues to improve – check back at next year’s conference…
  • 18.
  • 19. Presented at: Market Research in the Mobile World 2nd International Conference | July 19 & 20, 2011 Atlanta Organized by: Thank you to sponsors: LinkedIn Group: Mobile MR Upcoming Merlien Events: Merlien.org GreenBook Directory: GreenBook.org Market Research Blog: GreenBookBlog.org New Qual Blog & Directory: NewQualitative.org Get Inspired. Stay Informed. Cut Through the Clutter. Sign up for our free email newsletter