Online Ticket Reservation System(Railway): JNTUK: R20: Software Engineering Lab: Problem Statement, Software Requirement Specification(SRS), ER diagrams, Data Flow diagram(DFD), Structured Chart

1. Perform the following for the Online Ticket Reservation System
i. Do the Requirement Analysis and Prepare SRS
ii. Draw E-R diagrams, DFD, CFD and structured charts for
the project.
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala
SOFTWARE ENGINEERING LAB
JNTUK R20
Exercise 3: Online Ticket Reservation System (Railway)

2. Aim: To do Requirement Analysis and Prepare SRS for
Online Ticket Reservation System. And also to draw E-R
diagrams, DFD, CFD and structured Charts for Online
Ticket Reservation System
Exercise 3: Online Ticket Reservation System (Railway)
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

3. Problem Statement For Online Ticket Reservation System:
The Online Ticket Reservation System is Train Reservation System where
the passengers can reserve the train tickets in for their travel, cancel the reserved
train ticket, View and print train ticket.
The passenger who is reserving the train ticket in Online Ticket Reservation
System should be the member of Online Ticket Reservation System. The
passenger can reserve the train ticket by giving the required details like source,
destination, date of journey and know the trains list. The passenger can select
train and check availability. If available, give passenger details in the form,
payment details and submit it for the processing. The Online Ticket Reservation
System provides train ticket which passenger can view and take print.
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

4. The administrator of the online ticket reservation system can control the
ticket reservation and the accounts of the passengers who are signing up in
online ticket reservation system. The administrator can reset the seats, fares
of the tickets. The sole control of the system is handled by the administrator.
The passenger can sign in for any number of times for reserving,
cancelling and viewing the train tickets. The system tracks for the database
any number of times for reserving, cancelling and status viewing. The
passenger can see the status of the classes that are available in the train which
he is going to travel by noticing the number of seats details from the display
board. The cancellation of the train tickets is also very easy so that the
passenger can cancel the tickets that he has booked.
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

5. Software Requirement Specification For Online Ticket Reservation System:
1. Introduction:
1.1 Purpose :
The Purpose Of This SRS Is To Describe The Requirements Involved In Developing An
Online Ticket Reservation System.
1.2 Document Conventions :
The Document Is Made Using Calibri Where:
 Main Section Are Indicated With Bold Letters Font 14
 Subsections Also Bolded With Font 14.
An Appendix A Is Added For Acronyms And Abbreviations
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

6. 1.3 Intended Audience And Reading Suggestions:
This document is intended to be read by the customer. This is A technical
document and the terms should be understood by the customer. The designer
needs to understand this document fully so that they can draft A design
document using this SRS presented to them by the analyst.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

7. 1.4 Product Scope:
The Online Ticket Reservation System will be used by passengers who may be
familiar or not familiar to the online train reservation process thus the scope of the
project must be user friendly for both passengers and admin.
This system will allow Passengers to create account in the System. Passenger who is
member of the system can only reserve, cancel, view and print the train ticket. The
passenger can reserve the train ticket by giving the required details like source,
destination, date of journey and know the trains list. The passenger can select train and
check availability. If available, give passenger details in the form, payment details and
submit it for the processing. The Online Ticket Reservation System provides train ticket
which passenger can view and print.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

8. The administrator of the online ticket reservation system can control the
ticket reservation like managing accounts of the passengers, reset the seats,
fares of the tickets etc. The sole control of the system is handled by the
administrator.
1.5 References:
Sections of this document are based upon the IEEE guide to
Software requirements specification (IEEE 830).
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

9. Database
Administrator
Passenger Online Ticket Reservation System
2.Overall Description
2.1 Product Perspective
This subsection should relate the requirements of that larger system to functionality
of the software and should identify interfaces between that system and the software.
A block diagram showing the major components of the larger system,
interconnections, and external inter-faces can be helpful.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

10. The online ticket reservation system involves two actors, the
administrator and the passenger. The administrator controls the
communication and services. The database system manages for application
and financial information. Passenger communicates with system to reserve
train tickets, cancel train tickets, view and print tickets.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

11. 2.2 Product Functions:
This subsection of the SRS should provide A summary of the major functions that the
software will perform.
The key features of this system can be abstracted as follows.
 Authentication through users’ personal computer
 Alternative authentication mechanism for special conditions.
 Provide account creation process for passenger
 Passenger is provided with train list for mentioned source and destination of journey, date
of journey.
 Provide availability of seats in train selected.
 Provide environment to give passenger details, payment details
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

12.  Provide train ticket to view and print.
 Provide process to cancel reserved train ticket.
 Provide Admin to control the accounts, update seat and fares.
2.3 User Classes and Characteristics:
This subsection of the SRS should describe those general characteristics of the intended users
of the product including educational level, experience, and technical expertise.
Users are students and admin.
Their characteristics:
 The user should be familiar with the Internet.
 User should be computer literate.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

13. 2.4 Operating Environment:
The online ticket reservation system is an internet oriented application, it set to operate on a
high available and Qos network, since registration is a sensitive thing, the quality of the
network should be Good for this process. Mostly a device that can access the internet and can
support a huge web application for registration. Any OS can support this system as it is not
particularly software or hardware dependent.
2.5 Design and Implementation Constraints:
The system is internet based system, a webapp that should be developed to support any web
browser to be used. Passenger Account and Payment for train ticket should be secure , the
system design should include a lot of DB and SYSTEM validation. Developers needs to be
always there to support the delivered system in terms of validation and maintenance.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

14. 2.6 User Documentation :
The project is available on the internet. The Online ticket reservation website should
provide a help on how to use an online ticket reservation application. Users of the system
will be guided by the system all the way when registering.
2.7 Assumptions and Dependencies:
The assumptions and dependencies relevant to the system are as follows.
 All users have an a computer or any web enable device
 User should have internet access.
 The user must have access or be on a reliable network.
 Administrator should have been employee of the Railway .
 Passengers are provided ticket only if seats are available.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

15. 3.External Interface Requirements:
3.1 User Interfaces:
The user is going to interact with the system through different interfaces. Listed below are
the different components of user interfaces under their respective headings:
 Passenger log-in / create profile
 Ticket reservation process.
 Ticket cancellation process.
 View and print
 Admin login-in
 Seats and Fares updation process
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

16. 3.2 Hardware Interfaces :
Minimum Hardware Requirements:
The system will run on different hardware gadgets. Below are the minimum hardware
Requirements for the smooth running of the system:
 1GB RAM PC
 1.8Hz processor
 14” color monitor
 120GB HDD CPU
 Proper running internet
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

17. 3.3 Software Interfaces :
Databases:- Oracle
Operating systems :- Any OS like Windows7, Linux, Mac OS
Programming Language :-Java
Front end :-HTML, Java Script
3.4 Communications Interfaces:
The main Communication link that the system will be using is the internet.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

18. 4. System Features:
4.1 System Feature:-
The Online Ticket Reservation System comprises of two main features, namely, internet
connectivity which will enables users to communicate with the server through a browser or
web agent, And secondly the system requires database service to store the user’s data. In a
nutshell this system is web application and thus is only operational in an internet enabled
environment.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

19. 4.2 Functional requirements:
REQ-1: The system shall be internet oriented and require an online server.
REQ-2: The system shall save the passengers’s details to a remote database service
Req-3: The system shall allow passengers to register and to log in their account
REQ-4: The system will allow passenger to reserve train tickets.
REQ-5: The system will allow passenger to cancel their reserved train tickets
REQ-6: The system will allow passenger to view and print train ticket.
REQ-7: The system will allow admin to manage passengers account, updates trains
list, seats and fare.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

20. 5. Other Nonfunctional Requirements:
5.1 Performance Requirements:
The system is required a fair amount of speed especially while browsing through the
trains list and availability of seats.
The database shall be able to accommodate a minimum of 100000 records of passengers.
The software will support multiple users.
5.2 Safety Requirements:
The system is required provide a protection of the database.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

21. 5.3 Security Requirements:
The main security concern is for users accounts and payment details, hence proper login
Mechanism should be used to avoid hacking. The online ticket reservation system shall not
disclose personal information of passengers to unauthorized users or the public.
5.4 Software Quality Attributes:
Availability : The database will have to be available to passengers 24/7.
5.5 Business Rules:
 The online ticket reservation system shall include two types of accounts: the
administrators and the passengers.
 To log in to the system user name and password is required.
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

22. 6. Other Requirements: No other requirements
Appendix A: Glossary :
 DB – Database
 SQL – simple query language
 Admin –Administrator
 SRS –software requirements specification
 Webapp – web application
 RAM – random access memory
 PC – personal computer
 CPU – Central processing unit
 OS – operating system
Software Requirement Specification For Online Ticket Reservation System Continuation
Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala

23. Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala
Entity-Relationship diagram for Online Ticket Reservation System (ER diagram)
ER Diagram is a visual representation of data that describes how data is related to each other. In ER Model, we
disintegrate data into entities, attributes and setup relationships between entities, all this can be represented visually
using the ER diagram.

24. Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala
Data Flow Diagram:
A data flow diagram (DFD) is a visual representation of the information flow through a process or system.
Context Level DFD (Level 0):

25. Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala
Structured charts
A structure chart is a chart which shows the breakdown of a system to its lowest manageable levels.

26. Dr. G. Prasuna, Associate Professor, CSE Dept., St. Ann's College of Engineering and
Technology, Chirala
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