2. Etiquetees is a french word which means “tickets”.
On important occasions,a ticket of instructions was issued to the masses
detailing what they should do. Thus, the ticket enlist the rule of well-mannerd
behaviour observed in a polite society.
In a professional sense, this includes behaviour towards clients and
colleagues which is in their best interest.
3.
4. Etiquette is a code of behavior that
delineates expectations for social
behavior according to contemporary
conventional norms within a society,
social class, or group.
While the term office etiquettie may
conjure up images of stiffness and
formalitites.
5.
6. To define the office etiquette and stress the
importance of creating work environment
conducive to positive interaction among
employyes.
To identify the behaviours considered
importance for maintaing workplace
etiquettes.
