3. Etiquette
Etiquette is a set of customs and rules for
polite behaviour, especially among a
particular class of people or in a particular
profession.
4. Etiquette – Definition:
The word "etiquette" comes from the French word "estique," meaning to attach or stick. The noun "etiquette"
describes the requirements of behaviours according to the conventions of society. It includes the proper conduct that is
established by a community for various occasions, including ceremonies, court, formal events and everyday life. Although
people have become more casual in recent years, etiquette is not outdated.
The short definition is "the rules indicating the proper and polite way to behave." The full definition is "the
conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life."
5. Professional Etiquette:
Understanding professionalism as it pertains to the
workplace can be a new, unfamiliar, and overwhelming
subject. Professional etiquette is about presenting yourself with
polish and professionalism that demonstrates you can be trusted
and taken seriously. Professional etiquette means being
comfortable around people and making them comfortable
around you.
6. Etiquette in Today’s society:
• Etiquette provides personal security
• It protects the feelings of others.
• It makes communication clearer.
• It will enhance your status at work
• It makes good first impressions.
7. Benefits of using correct Etiquette:
• First impressions count!
• Strong Friendships
• Increased happiness!
• Opportunity
8. Importance of Etiquette to learn a language:
• It makes communication clearer
• It helps learners arrive at a deeper understanding of the local
culture
• It avoids misunderstanding and offence!
• Learning etiquette is fun!
9. Important Points:
• Etiquette creates self-confidence
• It teaches us about how a culture functions
• It promotes effective communication between people or groups
• Etiquette helps children learn how to fit into society from a
young age
• It protects the feelings of others
10. Key Elements to a productive happy
workplace:
The three B’s:
• Be kind
• Be courteous
• Be respectful
11. Tips:
• Positive attitude
• Willingness to help
• Mutual respect
• Compromise
• Punctuality
• Professional dress
• Respect for others opinions
• Teamwork