Odigo Webcall connects its website to the contact center with intelligent Click-to -Call, especially "seamless"
The linking is immediate through the browser without requiring the creation of an account or the installation of software.
“Virtual Learning: Webinars, Hybrid Events & So Much More”HighRoad Solution
HighRoad Solution Presents a #HighRoadU Webinar: In this webinar, we take a high-level look at the different ways that you can disseminate information to your members. We cover everything from a Tele-Seminar, Webinars/WebCasts, Hybrid Events up to full-blown Virtual Events, Conventions and Tradeshows. Along this tour, we provide best practice tips you can use immediately as well as outline common pitfalls to avoid. Watch this entire webinar and others by Highroad U on our YouTube channel: http://shout.lt/rMNF
Going From Project To Project To Monthly Recurring Revenue with Growth Suite WP Engine
The challenge with a traditional agency model is it's coin-operated. You build the site, and your retainer is over. You lose the ability to stay with the relationship over time, which is an impediment to growth and scale. Imagine if you had insights into your client’s business that served as the key to unlocking recurring revenue? Growth Suite lets you zero in on just that.
This session will specifically focus on the powerful features of Growth Suite, including client management, recurring and one-time billing, revenue insights, and managed WordPress hosting.
“Virtual Learning: Webinars, Hybrid Events & So Much More”HighRoad Solution
HighRoad Solution Presents a #HighRoadU Webinar: In this webinar, we take a high-level look at the different ways that you can disseminate information to your members. We cover everything from a Tele-Seminar, Webinars/WebCasts, Hybrid Events up to full-blown Virtual Events, Conventions and Tradeshows. Along this tour, we provide best practice tips you can use immediately as well as outline common pitfalls to avoid. Watch this entire webinar and others by Highroad U on our YouTube channel: http://shout.lt/rMNF
Going From Project To Project To Monthly Recurring Revenue with Growth Suite WP Engine
The challenge with a traditional agency model is it's coin-operated. You build the site, and your retainer is over. You lose the ability to stay with the relationship over time, which is an impediment to growth and scale. Imagine if you had insights into your client’s business that served as the key to unlocking recurring revenue? Growth Suite lets you zero in on just that.
This session will specifically focus on the powerful features of Growth Suite, including client management, recurring and one-time billing, revenue insights, and managed WordPress hosting.
Increase your website's conversion rate by upto 500%crowdvox
Discover how user reviews can help you increase your website conversions. No matter what kind of website you have e-commerce or non e-commerce, you can surely increase sales, signups, downloads etc.
A conversational path helps B2B marketing professionals to align product management, marcomms and sales activities around profitable conversations that produce predictable sales pipelines. Read more at https://newtonday.uk/what-is-conversational-marketing/
How to Leverage Data Insights with the SPLICE Dialog ControllerTM SPLICE Software
During this age of the customer, businesses cannot thrive with ‘one size fits all’ communications. As a result, the data analytics industry has seen a growth of 350% since 2012 (PwC); which reinforces the importance of harnessing and leveraging the data generated by your customers to provide personalized messages. Tracy Bradley, Director of Client Success at SPLICE, discusses ways the SPLICE Dialog ControllerTM can help you better understand and leverage your customer data.
The essential visual tools you need to build a foolproof Conversion Rate Optimization Plan by Creately with Editable Templates. Creately offers several diagram templates which can be used instantly to illustrate how to optimize your website to convert more site visitors into customers in a more visual-friendly way. Many more Conversion Rate Optimization planning templates can be found on our diagram community. Popular Conversion Rate Optimization planning diagrams are available for free. Just click on the "Use as Template" button to immediately start modifying it using our online diagramming tools.
Slack for sales teams boost productivity and increase salesValerie Aksiutina
Slack is excellent for improving communication within a company, increasing productivity, and closing more deals. Unfortunately, many sales representatives are still reluctant to change their current practices and adopt Slack. By explaining the benefits of Slack to your sales team, they’ll have no excuse not to start using the tool.
Improve Your Site With A Real-time Core Web Vitals ViewWP Engine
Google's Core Web Vitals provides unified guidance for website performance related to user experience, and will redefine how websites are measured. This summer, Google will begin to use Core Web Vitals as a new signal that will impact how sites are ranked on Google search. New Relic's browser, available on WP Engine, gives users a real world view of your actual score, and gives you peace of mind that you’ll be in control of how Google is scoring your website user experience and users’ ability to find your site on the Internet.
In 2021, WP Engine’s own Web Marketing team undertook the major project of understanding and achieving >90% scores across the board in Google’s CWV scoring system. Ryan Hoover from WP Engine and Lindsy Farina from New Relic will explain how to use real user data to overcome the limitations of synthetic tests. Understand the impact that Core Web Vitals will have on your business in 2021, and how to understand your scores using tools like New Relic Browser.
Discover how easy it can be to create profitable webinars to increase traffic, brand exposure and sales. Webinars take advantage of the popularity of videos for marketing, the boom in online education, and the importance of building relationships with your target audience.
Increase your website's conversion rate by upto 500%crowdvox
Discover how user reviews can help you increase your website conversions. No matter what kind of website you have e-commerce or non e-commerce, you can surely increase sales, signups, downloads etc.
A conversational path helps B2B marketing professionals to align product management, marcomms and sales activities around profitable conversations that produce predictable sales pipelines. Read more at https://newtonday.uk/what-is-conversational-marketing/
How to Leverage Data Insights with the SPLICE Dialog ControllerTM SPLICE Software
During this age of the customer, businesses cannot thrive with ‘one size fits all’ communications. As a result, the data analytics industry has seen a growth of 350% since 2012 (PwC); which reinforces the importance of harnessing and leveraging the data generated by your customers to provide personalized messages. Tracy Bradley, Director of Client Success at SPLICE, discusses ways the SPLICE Dialog ControllerTM can help you better understand and leverage your customer data.
The essential visual tools you need to build a foolproof Conversion Rate Optimization Plan by Creately with Editable Templates. Creately offers several diagram templates which can be used instantly to illustrate how to optimize your website to convert more site visitors into customers in a more visual-friendly way. Many more Conversion Rate Optimization planning templates can be found on our diagram community. Popular Conversion Rate Optimization planning diagrams are available for free. Just click on the "Use as Template" button to immediately start modifying it using our online diagramming tools.
Slack for sales teams boost productivity and increase salesValerie Aksiutina
Slack is excellent for improving communication within a company, increasing productivity, and closing more deals. Unfortunately, many sales representatives are still reluctant to change their current practices and adopt Slack. By explaining the benefits of Slack to your sales team, they’ll have no excuse not to start using the tool.
Improve Your Site With A Real-time Core Web Vitals ViewWP Engine
Google's Core Web Vitals provides unified guidance for website performance related to user experience, and will redefine how websites are measured. This summer, Google will begin to use Core Web Vitals as a new signal that will impact how sites are ranked on Google search. New Relic's browser, available on WP Engine, gives users a real world view of your actual score, and gives you peace of mind that you’ll be in control of how Google is scoring your website user experience and users’ ability to find your site on the Internet.
In 2021, WP Engine’s own Web Marketing team undertook the major project of understanding and achieving >90% scores across the board in Google’s CWV scoring system. Ryan Hoover from WP Engine and Lindsy Farina from New Relic will explain how to use real user data to overcome the limitations of synthetic tests. Understand the impact that Core Web Vitals will have on your business in 2021, and how to understand your scores using tools like New Relic Browser.
Discover how easy it can be to create profitable webinars to increase traffic, brand exposure and sales. Webinars take advantage of the popularity of videos for marketing, the boom in online education, and the importance of building relationships with your target audience.
Webinars is a two-way web conference having interactive elements like polling, QA sessions enabling complete contribution between the two parties. The main advantage of holding webinars is the convenience of time and location of the presenter and audience
When tasked with developing a presentation for a webinar or virtual meeting, most of us default to creating a PowerPoint deck that we’ll use as the visual element. But what if you weren’t limited to this medium? What if you could add other visual components to capture your audience?
Learn how to take your webinars to the next level and engage your audience!
Web Conferencing is an online service that enables businesses to hold live meetings, conferences, presentations and training sessions through the internet.
It is a robust medium of communication enabling seamless connectivity and collaboration with business associates across geographies.
Discover the key strategies to skyrocket your website sales and drive revenue. Enhancing your website's design and user experience (UX) is crucial. Ensure it captivates visitors with its visual appeal, easy navigation, and mobile-friendliness. Craft compelling product descriptions that highlight the unique selling points and benefits of your offerings. Implement visually appealing and action-oriented CTA buttons to boost conversions. Entice potential customers with enticing incentives, discounts, and limited-time promotions. Streamline the checkout process with a guest checkout option. Build trust and credibility by displaying social proof like testimonials, reviews, and ratings. Optimize your website for search engines and leverage email marketing, social media, and influencer collaborations. Analyze data to optimize your sales funnel for maximum effectiveness.
Key parameters to hire an e commerce website development company in 2022 - Or...Orange Mantra
By understanding the key benefits of migrating from traditional business to online, hiring a professional E-commerce development company is the safest bet. Leveraging e-commerce, you can bring a sort of refreshment in the business model and reach potential buyers. Businesses can thus create products, show them on their web portals, supporting sales via online transactions. E-commerce is thus a perfect means to become creative with marketing, boost your brand, gain new, valuable information, and most importantly, acquire new customers.
Smartlync enables your company to get ready for a new way of work. More efficient, more productive and faster! Smartlync implements Skype for Business in your company, installs the needed hardware and guides your team trough the changing way of work in your company.
Forward Progress - How to Use Webinars to Promote Your BusinessSocial Jack
Learn how business coaches are retaining clients, filling events and locking in qualified appointments using Online Webinars!
In this in-depth FREE Training Overview, Dean DeLisle, Founder and CEO of Forward Progress – a Chicago based Coaching and Training Organization and a long-standing member with Worldwide Association of Business Coaches, will lead this webinar, guiding you through all the techniques YOU can use with online webinar conferences to build a better business coaching practice and maintain relationships and connections with your current clients!
Featured frequently in news publications, radio and television, Dean DeLisle has helped over 4,000 clients connect with over 25 million leads and close over a billion dollars in sales—all by helping them make the connections that count.
Learn how thousands of Business Coaching companies are leveraging these online webinars to help train their clients and attract new ones.
If you currently provide value and expertise in a specific field of Business Coaching and you already have content related to that expertise, then you absolutely need to watch this online review of how to leverage webinars.
Think about content you may already have:
● Power Points
● Articles
● Blogs
● Website Content
● Training Materials
● White Papers
All of these can be used within the scope of providing webinars – which are simply an online delivery mechanism for you to share your expertise with the world.
Getting new business is critical in today’s business world where every targeted lead counts! Join the thousands of people who have generated new business in the last few months just by simply attending these webinars!
PLEASE NOTE***If you cannot make the scheduled time, upon registering, you will automatically get access to the recording and materials.
We look forward to seeing you there!
Similar to Odigo webcall, the direct call from browser (20)
Présentation des nouveautés d'Odigo :
• Les modules de conciergerie (chatbot, Intelligence Artificielle) et leurs bénéfices,
• La nouvelle console agents multicanale,
• Et la vision 360° du client pour apporter encore plus de personnalisation dans les échanges.
Club Odigo - présentation de la 5ème édition du club utilsateurs OdigoProsodie Capgemini
Agenda de la matinée :
- Présentation des dernières nouveautés de la solution Odigo Routing
- L'experience utilisateur pour le conseiller : workshop fonctionnel
- Présentation de l'offre blended-learning
- Présentation de l'offre Analytics
On assiste à la transformation digitale de la formation. Quelle que soit la taille de l’entreprise les formations basculent sur le blended learning. Aujourd'hui y a plus de formation pour un budget équivalent (de 2J/an à 3J/an en moyenne) cela s’explique par le remplacement d’une partie présentielle par des moyens numériques. Avoir accès rapidement à la formation en self service permet d’avoir un taux de réactivité 2,7 fois supérieur par rapport à un besoin de formation. En conséquence c’est garantir la satisfaction client générée par des interlocuteurs au top ! Ce qu’attendent les apprenants, c’est avant tout de l’efficacité, c'est-à-dire une formation en lien avec leurs problématiques et leurs actualités. La qualité du contenu gérée par une bonne pédagogie, la souplesse d’accès et l’engagement de la hiérarchie sont les 3 facteurs de motivation qui garantissent l’adhésion des apprenants.
Enjeux et opportunités de la transformation de la relation client et du digitalProsodie Capgemini
Client omnicanal et pression réglementaire croissante : banques, assureurs et groupes de protection sociale font face à des défis de taille. Ils doivent faire évoluer leur modèle relationnel historique et innover pour proposer une expérience client sans couture tout en maîtrisant les coûts.
Odigo Webcall connects its website to the contact center with intelligent Click-to -Call, above all "seamless".
The linking is immediate through the browser, without requiring the creation of an account or the installation of software
Odigo Webcall permet de connecter son site web au centre de contact avec un Click-to-Call intelligent et surtout « sans couture ».
La mise en relation est instantanée au travers du navigateur mais ne nécessite pas de créer de compte ni d'installer le moindre logiciel.
Prosodie-Capgemini, an expert in Front Office applications, is working with Pegasystems, a leader in business
process management, to launch the Customer Interaction Efficiency package, through which companies are able to manage relations with all of their customers in cloud mode with a single integrated, turnkey tool. The objective:
to increase satisfaction, optimise the management of multi-channel interactions, and enhance the work of consultants.
Prosodie-Capgemini, spécialiste des applications Front Office, lance avec Pegasystems, leader des solutions de
gestion des processus métier, l’offre Customer Interaction Efficiency, permettant aux entreprises de gérer en mode Cloud, à l’aide d’un seul outil intégré et clé en main, la relation avec l’ensemble de leurs clients. Objectif :
augmenter leur satisfaction, optimiser la gestion des interactions multicanal et valoriser le travail des conseillers.
Mobilité et Internet des objets : les challenges de la digitalisation
Intervenant : Stéphane Durand, New Services Marketing Director - Parkéon
Animateur : David Samson, Mobile Evangelist - Backelite
Les usages de l'internet dans le domaine des médias interactifs
Intervenant : Thierry Auger, DSI Adjoint et RSSI - Lagardère Groupe
Animateur : Norbert Boyssou, Responsable Marketing - Front Office Plateform
Une relation client au service du développement international
Intervenant : Valérie Darmaillacq, Directrice Relation Client Digitale - Voyages-sncf.com
Animateur : Juliette Francequin, Responsable Marketing - Front Office Solutions
Italy Agriculture Equipment Market Outlook to 2027harveenkaur52
Agriculture and Animal Care
Ken Research has an expertise in Agriculture and Animal Care sector and offer vast collection of information related to all major aspects such as Agriculture equipment, Crop Protection, Seed, Agriculture Chemical, Fertilizers, Protected Cultivators, Palm Oil, Hybrid Seed, Animal Feed additives and many more.
Our continuous study and findings in agriculture sector provide better insights to companies dealing with related product and services, government and agriculture associations, researchers and students to well understand the present and expected scenario.
Our Animal care category provides solutions on Animal Healthcare and related products and services, including, animal feed additives, vaccination
Gen Z and the marketplaces - let's translate their needsLaura Szabó
The product workshop focused on exploring the requirements of Generation Z in relation to marketplace dynamics. We delved into their specific needs, examined the specifics in their shopping preferences, and analyzed their preferred methods for accessing information and making purchases within a marketplace. Through the study of real-life cases , we tried to gain valuable insights into enhancing the marketplace experience for Generation Z.
The workshop was held on the DMA Conference in Vienna June 2024.
APNIC Foundation, presented by Ellisha Heppner at the PNG DNS Forum 2024APNIC
Ellisha Heppner, Grant Management Lead, presented an update on APNIC Foundation to the PNG DNS Forum held from 6 to 10 May, 2024 in Port Moresby, Papua New Guinea.
1.Wireless Communication System_Wireless communication is a broad term that i...JeyaPerumal1
Wireless communication involves the transmission of information over a distance without the help of wires, cables or any other forms of electrical conductors.
Wireless communication is a broad term that incorporates all procedures and forms of connecting and communicating between two or more devices using a wireless signal through wireless communication technologies and devices.
Features of Wireless Communication
The evolution of wireless technology has brought many advancements with its effective features.
The transmitted distance can be anywhere between a few meters (for example, a television's remote control) and thousands of kilometers (for example, radio communication).
Wireless communication can be used for cellular telephony, wireless access to the internet, wireless home networking, and so on.
2.Cellular Networks_The final stage of connectivity is achieved by segmenting...JeyaPerumal1
A cellular network, frequently referred to as a mobile network, is a type of communication system that enables wireless communication between mobile devices. The final stage of connectivity is achieved by segmenting the comprehensive service area into several compact zones, each called a cell.
Understanding User Behavior with Google Analytics.pdfSEO Article Boost
Unlocking the full potential of Google Analytics is crucial for understanding and optimizing your website’s performance. This guide dives deep into the essential aspects of Google Analytics, from analyzing traffic sources to understanding user demographics and tracking user engagement.
Traffic Sources Analysis:
Discover where your website traffic originates. By examining the Acquisition section, you can identify whether visitors come from organic search, paid campaigns, direct visits, social media, or referral links. This knowledge helps in refining marketing strategies and optimizing resource allocation.
User Demographics Insights:
Gain a comprehensive view of your audience by exploring demographic data in the Audience section. Understand age, gender, and interests to tailor your marketing strategies effectively. Leverage this information to create personalized content and improve user engagement and conversion rates.
Tracking User Engagement:
Learn how to measure user interaction with your site through key metrics like bounce rate, average session duration, and pages per session. Enhance user experience by analyzing engagement metrics and implementing strategies to keep visitors engaged.
Conversion Rate Optimization:
Understand the importance of conversion rates and how to track them using Google Analytics. Set up Goals, analyze conversion funnels, segment your audience, and employ A/B testing to optimize your website for higher conversions. Utilize ecommerce tracking and multi-channel funnels for a detailed view of your sales performance and marketing channel contributions.
Custom Reports and Dashboards:
Create custom reports and dashboards to visualize and interpret data relevant to your business goals. Use advanced filters, segments, and visualization options to gain deeper insights. Incorporate custom dimensions and metrics for tailored data analysis. Integrate external data sources to enrich your analytics and make well-informed decisions.
This guide is designed to help you harness the power of Google Analytics for making data-driven decisions that enhance website performance and achieve your digital marketing objectives. Whether you are looking to improve SEO, refine your social media strategy, or boost conversion rates, understanding and utilizing Google Analytics is essential for your success.
Meet up Milano 14 _ Axpo Italia_ Migration from Mule3 (On-prem) to.pdfFlorence Consulting
Quattordicesimo Meetup di Milano, tenutosi a Milano il 23 Maggio 2024 dalle ore 17:00 alle ore 18:30 in presenza e da remoto.
Abbiamo parlato di come Axpo Italia S.p.A. ha ridotto il technical debt migrando le proprie APIs da Mule 3.9 a Mule 4.4 passando anche da on-premises a CloudHub 1.0.
Instagram has become one of the most popular social media platforms, allowing people to share photos, videos, and stories with their followers. Sometimes, though, you might want to view someone's story without them knowing.
4. WebCall
GREATER EXPERIENCE
Proactive and targeted
invites Invitations for
customers who need
assistance
Qualify to reach the right skill
Display waiting time
Share documents/
Cobrowse
6. WebCall
TO IMPROVE PERFORMANCE
Increase
conversion
Target customers with sales potential in
critical steps of their journey
Empower experience and advise
Improve
satisfaction
Easy and fast connexion to an agent, with
channel switching
Empowered support thanks to sharing
A la vue des taux de transformation constatés sur les sites web, très faibles,
ou même des appels reçus sur le centre de contact pour des questions à faible valeur ajoutée dont la réponse se trouve sur le site, et où l’action peut être faite en selfcare,
>> il est évident que les clients ne sont pas totalement autonomes, du moins une partie d’entre eux.
Parfois il s’agit juste de réassurance, parfois d’une aversion pour le digital et d’un réel besoin de contact humain… et ceci plus chaud qu’au travers d’un chat te plus rapidement qu’au travers d’un email.
Odigo webcall vous permet de connecter votre site web au centre de contact avec un click to call intelligent et surtout « sans couture »
Plus de call back qui nécessite de change de terminal et de saisir son téléphone, puis d’attendre le rappel.
La mise en relation est instantanée, au travers du navigateur, comme un appel skype, mais sans qu’aucun compte n’ait été créé, sans installer le moindre logiciel…
Avec Odigo Webcall on peut :
Présenter le bouton de click-to-call en fonction de la disponibilité des conseillers
Et même analyser le parcours client pour ne le proposer qu’au client présentant un potentiel commercial (valeur du panier, etc) ou cloqué (erreur dans un formulaire, inaction dans un tunnel de conversion) afin de concentrer les ressources vers les utilisateurs au bon moment et bon endroit
On peut qualifier le motif d’appel, sous forme d’un svi visuel ou de boutons contextuels qui tiennent compte de la page dans laquelle il sont présentés (motif = produit consulté par exemple)… La qualification permet d’adresser les compétences adéquates du service client.
Il est possible de gérer le temps d’attente pour une totale transparence et éviter l’agacement lié à l’attente, et gérer une file d’attente.
Une fois la mise en relation effectuée, les conseillers peuvent partager du contenu pour une assistance optimale (formulaire, vidéos, plaquette d’information, contrat type, etc) et même co-naviguer avec le client dans le site pour le débloquer.
Odigo webcall se décline sur tous les écrans.
Notamment sur une tablette ou un ordinateur, vos utilisateurs vont pouvoir appeler un conseiller et cet appel sera totalement gratuit…
Un besoin urgent de contacter le service client lors d’un voyage à l’étranger ? Il n’y a plus de questions à se poser sur les frais d’un appel coûteux via l’opérateur mobile…
Plus de numéros à communiquer, un simple bouton…. et l’appel est gratuit.
>> Odigo webcall simplifie l’accès à l’assistance et propose une expérience client fluide et sans contrainte
Génération de leads, accompagnement d’un acte d’achat, réassurance…. >> Odigo webcall développe la performance commerciale de votre site.
La simplicité d’accès au support et la fluidité de l’expérience, à laquelle s’ajoute la gratuité, garantissent une satisfaction élevée des utilisateurs.
Proposer OdigoWebCall à vos clients est très simple : il n’auront aucun plugin ou logiciel à installer.
La technologie WebRTC permet de réaliser nativement les appels VoIP au sein du navigateur.
Il suffit d’insérer quelques lignes de codes dans les pages du site, et le service est accessible à tous.
L’API délivrée par Prosodie gèrera le bouton et son affichage dynamique, ainsi que la mise en relation en utilisant nos infrastructures éprouvées de commutation qui traitent déjà plus de 2 milliards d’appels / an.
Les appels sont acheminés vers des agents équipés eux-mêmes d’un bandeau webRTC, ou transcodés pour être distribués vers l’infrastructure de téléphonie actuelle du magasin, de l’agence ou du centre de contact.