This document outlines various functions, processes, and services related to facility and site management. It includes categories such as work orders and project management, security and access, maintenance, monitoring and reporting, on-site services, integration and delivery support, and compliance management. The document provides a framework for organizing critical facility operations.

1. WO & Project Mgmt
Security & Access
Maintenance
Condition-based
Predictive
Project
Indoor / Outdoor FM
Building Construction
NFA (Net Floor Area)
Building Construction
Outside NFA (Net Floor Area)
Site inspections
Health & Safety /
On-site work rules
Regulatory reports
Technical risk review
Audits & Compliance reviews
Site assistance
Manned site /
Site Engineer on site
Smart / remote hands
3rd party escorting
Goods handling
Site specific
OCP Critical Facilities Operations Framework
2019 v1.4
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Service Desk
Governance
Tactical Level
Strategic level
BCP (Business Continuity Plan)
Advisory Services
Strategy &
Site Portfolio Management
Performance Improvement &
Cost Reduction
Risk Management
Service Improvements
Problem mgmt
Knowledge mgmt
Benchmarking services
Supply Chain & Sourcing
Supply Chain
Warehouse & Logistics
Managed Operating Center
Approve Statement of Work incl.
Service levels with penalties
Asset Lists
Border lists
Integrate processes
& supply systems
Incident Mgmt
Lifecycle & Financial Management
Authenticate & Authorize Access
Customer /site specific
Site
Operations
On-site Services
Integration
Delivery Support
Site
Management
Perimeter protection
Access control
Organization and Stakeholders
Terms & Conditions
KPI monitoring & reporting
Operational Meetings & Reporting
Service Levels
Availability KPIs
Resource & Energy KPIs
Financial KPIs
Risk KPIs
Quality KPIs
Service Request (SR)
Availability
Resource & Energy
Risk
Quality
Regulatory
Operations Framework / standards
Customer / site specific
Site Policies
Reference Library
Plan / schedule
Staff register
Change Request (CR)
Site systems lifecycle mgmt
Financial mgmt
Tender & selection
Damage limitation
Removal of failures
Recovery of normal operations
Border list mgmt
Breach & Penalty mgmt
Near breach mgmt
Outdoor Facilities
Lifecycle
&
Financial
Management
Monitoring
&
Reporting
Work
Orders
&
Project
Mgmt
Capacity
Mgmt
&
Optimization
Document
management
Team
&
Suppliers
Mgmt
Compliance
Management
Incident
Mgmt
Service
Level
Mgmt
On-site
Services
Delivery
Support
Integration
SOP for Site Management
Cost Distribution Model
Organization
Agreements incl. Border lists
As-built drawings / Studies
Asset lists incl. EOL
Warranties / compliance certificates
Configurations / manuals & instr.
MEST for on-site services
Service records
Site Management Function
On-site services
Other stakeholders
Qualifications
Security clearance
Training, site specific
On-site work rules
DR Plan for site incl. EOP
Meetings & Decisions records
Site Strategy incl. sourcing
Environmental Control
Telecom Cabling Infrastructure
Security Systems
Power Distribution
Building Construction
ERE (Energy Re-use Efficiency)
REF (Renewable Energy Factor)
CUE (Carbon Usage Effectiveness)
WUE (Water Usage Effectiveness)
Other R&E KPIs
PUE (Power Usage Effectiveness)
Cost Assessment
Permit to work
Review & Approve
Business Case
Risk Assessment
Governance Approval
Risk Assessment
Warranty mgmt
Change out forecast
1-3 YR budget
Analyze / Account cost
Forecast
Site systems
Services
Corrective
Preventive (PPM)