A large independent broker dealer was facing multiple emerging regulatory requirements that were significantly impacting costs of compliance. Regulators had cited weaknesses in the firm's governance, risk, and compliance framework, particularly around areas like surveillance, supervision, and new client onboarding. The firm launched a pilot program to build a case for optimizing these enterprise functions through offshoring some tasks and establishing onshore shared services platforms. The pilot identified duplicative due diligence requests that could be eliminated prior to new client onboarding. This reduced operational costs and regulatory risk while increasing the reuse of key client data. Based on the pilot's success, additional functions were identified as candidates for the next phase of shared services.