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Occupational Stress
    Stress Management



       Onkar R. Satam
Definition
 Physical or psychological disorder associated with
  an occupational environment and manifested
  in symptoms such as extreme
  anxiety, or tension, or
  cramps, headaches, or digestion problems.

 ๏‚— Stress related to responsibilities associated
   with work, corporate culture or personality
   conflicts
 ๏‚— Can lead to physical as well as emotional
   disorders
 ๏‚— May cause depression if left unattended
Effects of Occupational
Stress
Psychological and behavioral
 problems
๏‚— Anxiety
๏‚— Irritability
๏‚— Alcohol and Drug Use
๏‚— Feeling Powerless
๏‚— Low Morale
Physical symptoms:
๏‚— Fatigue
๏‚— Headache
๏‚— Stomach Problems
๏‚— Muscular Aches and pains
๏‚— Chronic Mild Illness
๏‚— Sleep Disturbances
๏‚— Eating Disorders


If exposure to stressors in the workplace is
   prolonged, then chronic health problems can
   occur including stroke.
Managing Occupational Stress
๏‚— New Technology
Stress due to introduction of new technology can
 be greately reduced by training of the employees
 in the new technology so that they are
 comfortable and can easily adjust to the new
 machines and work procedures

๏‚— Shift Work
Allocation of shifts to employees making sure that
 all employees are awarded shifts in rotation to
 avoid monotony in work timings and conditions
๏‚— Longer Working Hours
Try not to work long hour and ask whether flexible
  working hours are available. Enough sleep is
  essential.

๏‚— Deadlines
Set realistic goals and targets which are
 achievable in the given time frame with optimum
 effort.

๏‚— Commuting to Work
Try to move in closer to workplace or find work
  near to residence. Travel with a friend to work.
๏‚— Working Conditions
Organizations need to provide with good
 lighting, ventilation, washroom facilities, rest
 rooms, first aid, canteen etc to ensure hygienic and
 safe working conditions.

๏‚— Bad Communication
Improve communication skills, training can be
  imparted to employees in work related
  communication and interpersonal skills as well as
  written communication.

๏‚— Accepting New Jobs
Moe on to next job once u learn the present job.
๏‚— Being the Boss
Develop good rapport with employees and
 subordinates, lead by example, have good clear
 communication with them and always reason out
 clearly and create a consensus for your decisions

๏‚— Queen Bee Syndrome
It is best to create a balance with fun, humor, and
   compassion with your co-workers and intermingle
   this with your enthusiasm of strong work ethics to
   gain respect and guide others to mimic your
   enthusiasm.

๏‚— Lack of Enthusiasm
๏‚— Job Satisfaction
Try and identify what u like in your job and what you
  donโ€™t. Try and chalk out possible solutions. Talk to
  superiors and try and change the characteristics of
  the job to make it more satisfying.

๏‚— Job Security
The threat of losing a job makes life generally very
 stressful. Workers also put up with more hassles just
 to keep a job. Changing occupations is far more
 common now days - this can be one of the most
 stressful times in a persons life.

๏‚— Boredom
Try and induce various activities and variations in
Occupational Stress and
Gender
According to a study conducted jointly by University of
 the Witwatersand, South Africa, University of
 Manchester Institute of Science and
 Technology, U.K., Graduate Institute of Behavioural
 Sciences, Taiwan and University of South
 Florida, U.S.on the variations in effect of occupational
 stress on males and females

๏‚— Both males and females experience same amount of
  stressors at workplace
๏‚— But men experience less stress than women
๏‚— Stressors at work have more effect on women as
  compared to men.

http://web.ba.ntu.edu.tw/luolu/Occupational%20stre
Women and Occupational Stress
Causes of Stress
๏‚— Dual responsibilities of professional as well as family
  life
๏‚— Decimation on basis of gender at workplace
๏‚— Inability to take up better or different jobs due to
  family pressure


Symptoms of Occupational Stress in Women
Psychological problems
Depressive
 symptoms, insomnia, dissatisfaction, irritability, rage,
 anxiety, fearfulness, feelings of guilt and shame and
Physical problems
Coronary heart disease, changes in blood
 pressure, body ache, tension headaches, digestive
 problems and back pain

Dysfunctional behavioral manifestations
Sickness absenteeism, changing jobs
  frequently, career interruption and job withdrawal
  owing to negative job attitudes

Women have to develop a model of working which
 enables them to keep a good balance between
 professional and family life. They should not work the
 same way as men as men have much lesser need to
Strategic Planning to Combat
Occupational Stress

 1.   Individual Level Strategy
 Examples of individual and situational factors that
   can help to reduce the effects of stressful working
   conditions include the following:
 โ€ข Balance between work and family or personal life
 โ€ข Create support network of friends and coworkers
   and talk out openly
 โ€ข Maintain relaxed and positive outlook/attitude
 โ€ข Change the motto - No one is perfect โ€“ perform
   the best
 โ€ข Have realistic expectations
 โ€ข Have a balanced diet
 โ€ข Practice relaxation and meditation
 โ€ข Have thorough medical check up at frequent
2. Corporate Level Strategy

It is important to identify characteristics associated
   with both healthy, low-stress work and high levels of
   productivity
๏‚— Recognition of employees for good work
   performance
โ€ข Opportunities for career development
โ€ข An organizational culture that values the individual
   worker
โ€ข Management actions that are consistent with
   organizational values
โ€ข Exposure to stressful working conditions (called job
   stressors)
Corporate Stress
Prevention Strategy
 โ€ข Talk to individual employees, if possible or
   else to their first supervisors
 โ€ข Hold group discussions with employees
 โ€ข Measure employee perceptions of
   job, working conditions, stress, satisfaction
 โ€ข Design a survey method
 โ€ข Collect objective data
 โ€ข Analyze the data and identify the problem
 โ€ข Find out remedial measures
How to Change the Organization
to Prevent Job Stress

 โ€ข The workload should be in line with workersโ€™
    capabilities and resources
 โ€ข Job design should stimulate and provide
    ample opportunities for workers to use their
    skills
 โ€ข Clarity in workersโ€™ roles and responsibilities
 โ€ข Workerโ€™s participation in making decisions for
    those actions affecting their interests
 โ€ข Improved channels of communication
 โ€ข Drawl of clear career development chart
 โ€ข Ensuring social interaction opportunities
Thank You

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Occupational stress

  • 1. Occupational Stress Stress Management Onkar R. Satam
  • 2. Definition Physical or psychological disorder associated with an occupational environment and manifested in symptoms such as extreme anxiety, or tension, or cramps, headaches, or digestion problems. ๏‚— Stress related to responsibilities associated with work, corporate culture or personality conflicts ๏‚— Can lead to physical as well as emotional disorders ๏‚— May cause depression if left unattended
  • 3. Effects of Occupational Stress Psychological and behavioral problems ๏‚— Anxiety ๏‚— Irritability ๏‚— Alcohol and Drug Use ๏‚— Feeling Powerless ๏‚— Low Morale
  • 4. Physical symptoms: ๏‚— Fatigue ๏‚— Headache ๏‚— Stomach Problems ๏‚— Muscular Aches and pains ๏‚— Chronic Mild Illness ๏‚— Sleep Disturbances ๏‚— Eating Disorders If exposure to stressors in the workplace is prolonged, then chronic health problems can occur including stroke.
  • 5. Managing Occupational Stress ๏‚— New Technology Stress due to introduction of new technology can be greately reduced by training of the employees in the new technology so that they are comfortable and can easily adjust to the new machines and work procedures ๏‚— Shift Work Allocation of shifts to employees making sure that all employees are awarded shifts in rotation to avoid monotony in work timings and conditions
  • 6. ๏‚— Longer Working Hours Try not to work long hour and ask whether flexible working hours are available. Enough sleep is essential. ๏‚— Deadlines Set realistic goals and targets which are achievable in the given time frame with optimum effort. ๏‚— Commuting to Work Try to move in closer to workplace or find work near to residence. Travel with a friend to work.
  • 7. ๏‚— Working Conditions Organizations need to provide with good lighting, ventilation, washroom facilities, rest rooms, first aid, canteen etc to ensure hygienic and safe working conditions. ๏‚— Bad Communication Improve communication skills, training can be imparted to employees in work related communication and interpersonal skills as well as written communication. ๏‚— Accepting New Jobs Moe on to next job once u learn the present job.
  • 8. ๏‚— Being the Boss Develop good rapport with employees and subordinates, lead by example, have good clear communication with them and always reason out clearly and create a consensus for your decisions ๏‚— Queen Bee Syndrome It is best to create a balance with fun, humor, and compassion with your co-workers and intermingle this with your enthusiasm of strong work ethics to gain respect and guide others to mimic your enthusiasm. ๏‚— Lack of Enthusiasm
  • 9. ๏‚— Job Satisfaction Try and identify what u like in your job and what you donโ€™t. Try and chalk out possible solutions. Talk to superiors and try and change the characteristics of the job to make it more satisfying. ๏‚— Job Security The threat of losing a job makes life generally very stressful. Workers also put up with more hassles just to keep a job. Changing occupations is far more common now days - this can be one of the most stressful times in a persons life. ๏‚— Boredom Try and induce various activities and variations in
  • 10. Occupational Stress and Gender According to a study conducted jointly by University of the Witwatersand, South Africa, University of Manchester Institute of Science and Technology, U.K., Graduate Institute of Behavioural Sciences, Taiwan and University of South Florida, U.S.on the variations in effect of occupational stress on males and females ๏‚— Both males and females experience same amount of stressors at workplace ๏‚— But men experience less stress than women ๏‚— Stressors at work have more effect on women as compared to men. http://web.ba.ntu.edu.tw/luolu/Occupational%20stre
  • 11. Women and Occupational Stress Causes of Stress ๏‚— Dual responsibilities of professional as well as family life ๏‚— Decimation on basis of gender at workplace ๏‚— Inability to take up better or different jobs due to family pressure Symptoms of Occupational Stress in Women Psychological problems Depressive symptoms, insomnia, dissatisfaction, irritability, rage, anxiety, fearfulness, feelings of guilt and shame and
  • 12. Physical problems Coronary heart disease, changes in blood pressure, body ache, tension headaches, digestive problems and back pain Dysfunctional behavioral manifestations Sickness absenteeism, changing jobs frequently, career interruption and job withdrawal owing to negative job attitudes Women have to develop a model of working which enables them to keep a good balance between professional and family life. They should not work the same way as men as men have much lesser need to
  • 13. Strategic Planning to Combat Occupational Stress 1. Individual Level Strategy Examples of individual and situational factors that can help to reduce the effects of stressful working conditions include the following: โ€ข Balance between work and family or personal life โ€ข Create support network of friends and coworkers and talk out openly โ€ข Maintain relaxed and positive outlook/attitude โ€ข Change the motto - No one is perfect โ€“ perform the best โ€ข Have realistic expectations โ€ข Have a balanced diet โ€ข Practice relaxation and meditation โ€ข Have thorough medical check up at frequent
  • 14. 2. Corporate Level Strategy It is important to identify characteristics associated with both healthy, low-stress work and high levels of productivity ๏‚— Recognition of employees for good work performance โ€ข Opportunities for career development โ€ข An organizational culture that values the individual worker โ€ข Management actions that are consistent with organizational values โ€ข Exposure to stressful working conditions (called job stressors)
  • 15. Corporate Stress Prevention Strategy โ€ข Talk to individual employees, if possible or else to their first supervisors โ€ข Hold group discussions with employees โ€ข Measure employee perceptions of job, working conditions, stress, satisfaction โ€ข Design a survey method โ€ข Collect objective data โ€ข Analyze the data and identify the problem โ€ข Find out remedial measures
  • 16. How to Change the Organization to Prevent Job Stress โ€ข The workload should be in line with workersโ€™ capabilities and resources โ€ข Job design should stimulate and provide ample opportunities for workers to use their skills โ€ข Clarity in workersโ€™ roles and responsibilities โ€ข Workerโ€™s participation in making decisions for those actions affecting their interests โ€ข Improved channels of communication โ€ข Drawl of clear career development chart โ€ข Ensuring social interaction opportunities