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WORK-LIFE
BALANCE
By:
Dr.D. D.Shoba
Assistant Professor, Guru Nanak College,
Chennai.
Introduction
What is work and life balance?
- management/prioritisation
- flexibility
- control
- interests/career goals
(Hobson, Delunas & Kesic, 2001)
• Individuals each have unique
responsibilities; what happens if these are
compromised with multiple roles?
Overview
• The importance of work-life balance.
• What work-life balance impacts on.
• Strategies to improve your balance.
• Communication in relation to stress and
work-life balance.
• Organisations and Departments.
Importance of Work-Life
Balance
Why is it so Important?
• Basically, stress “forces
us to deviate from
normal functioning”.
• A small amount of stress
can be a useful tool,
which helps us become
motivated and efficient.
But severe occupational
stress impacts negatively
both personally and
professionally.
• Patient Care: Stress
has the ability to
negatively impact on
the quality of care we
give our patients.
• Job satisfaction: Stress
can question our job
happiness.
• Achieve nursing
retention: We have the
highest rates of
turnover in any other
industry!
• Nursing occupational
stress leads to an
increase in morbidity and
mortality.
• Good balance prevents
burnout, which is when
we feel emotionally
exhausted and our
sense of personal
accomplishment is
diminished.
Balance
=
healthy and
satisfying lives
both personally
and
professionally
• Work-life balance
has gained increasing
prominence in recent
years.
• Working hours
emerges as one of
the issues of great
concern.
What Work-Life Balance
Impacts on
What Work-Life Balance
Impacts on
• Rotation between
nights and days.
• Difficulty focusing on
even the simplest thing.
What Work-Life Balance
Impacts on
• Burnout and
emotional distress.
• Stress may also lead
to binge eating,
smoking and alcohol
consumption.
• Finally...
• DEMOGRAPHICS: According to Australian
bureau of statistics in 2001, one in three working
adults suffer from work- related stress.
• In the world of globalization, economic
rationalization, downsizing and longer shift hours
there is no getting away from stress, it is the way
you deal with it that counts.
• Getting the balance right is a challenge to every
organsation and individuals.
• According to the National occupational health and
safety commission’s reports mental stress is 6%
of all work injury claimed, up from 3% in 1997/98.
Strategies For Work Life
Balance
• It is the responsibility of all employers to protect
their employees to achieve a better balance
between work, family and life commitments.
• This can be achieved by creating a positive work
life balance” thinking” by treating staff as adults
who are balancing their work with commitments.
• Be positive about making flexible changes in the
work place in all aspects of employee relations.
• Create a work life balance policy which enable all
employees to balance work and family
responsibilities.
• Increase employee sense of control and choice.
Strategies For Work Life
Balance For Employers
• Increase awareness of employees entitlements to
access flexible working arrangements
• Implement flexible work place which include
supervisors, managers and senior staff by
allowing flexible working hours, rosters and leave
arrangements to accommodate family.
• Increase the ability to attract and retain skilled
employees.
• Reducing staff turnover rates and increasing
retention in the work place.
• Conduct work life balance survey to identify staff
needs in balancing work and family commitment.
• Incorporate results into human resource
management plan and staff work planning
arrangement.
Strategies For Work Life
Balance For Employers
 Staff leave organisation for many reasons such as
career advancement, better job opportunities and
retirement, these departures may be difficult to
prevent.
 However, another reason staff leave their jobs,
particularly women is to find a better work life
balance.
 These include flexible working hours, time off or
leave arrangement, a lack of access to suitable
childcare arrangement.
 Undue stress and tension in the workplace which
make working life more difficult and unpleasant.
 Long working hours and unstable rosters.
Reasons Why Staff Leave
Their Jobs
 To retain staff and better work life, there is need to
provide:
 Flexible working hours and consultative rostering
arrangement to all employees including managers
and supervisors.
 Flexible leave arrangements and purchased leave as
well as extended leave without pay.
 Introduce leave in single days.
 Increase job mobility within wards and transfer
between hospitals, work areas and health services
 Improving safety wellbeing and respect for all
employees in workplace
Retention and Attraction
Strategy
Communication
• Recent studies show
most stress results from
poor communication.
• Whilst employers can provide assistance to
employees through various benefits and resources,
much of the pursuit of balance lies in the hands of
the individual and effective communication.
Communication
Communication
• Studies have indicated that nurses experience the
highest levels of workplace stress!
• In addition, evidence suggests that nurses suffer
higher rates of mortality, psychiatric admissions and
physical illness than workers outside the healthcare
environment!
Organisations and
Departments
• Where to seek professional assistance...
• WH acknowledges that staff have a right to work in a
safe and supportive environment.
• Aims to provide an environment which attracts,
develops and retains people who work together to
achieve a shared vision of excellence.
• WH provides a counselling and
psychology program to staff who
are affected by stress which affects
their work performance and / or
wellness.
Professional Assistance
Western Health (WH)
Professional Assistance
Western Health (WH)
 Filomena Bua, a Registered
Psychologist with over 20 years
clinical experience, manages the
Employee Assistance Program
(EAP) and Critical Incident Stress
Management (CISM) Program
and provides on site support to all
WH employees across all
Campuses.
 All service delivery is confidential
and includes defusing and
debriefing either in one-on-one
sessions / Group sessions and
includes follow up and / or referral
where appropriate.
Filomena Bua – CISM / EAP Program
Manager / Psychologist & Kerri Williams –
Employee Services and Remuneration
Manager
Examples of issues that staff may
attend EAP for are, but not limited
to:
 Work issues such as conflict &
Tension
 Family issues i.e. Separation / Divorce
or relationship issues
 Emotional stress / Personal crisis
 Loss, Grief & Bereavement
 Anxiety & Depression / Self esteem
concerns
 Alcohol & Drug problems
 Health
Examples of issues that may affect
staff that may attend CISM are:
 suicide
 death of a patient or series of deaths
 actual threatened harm to self or
others
 needle stick injury
 being taken hostage
 exposure to gruesome sights e.g.
body parts
 prolonged and / or unsuccessful
resuscitation
 equipment failure
 fire
 bomb threat
Any staff member can self-refer at any time.
This service is available Monday to Friday, during business hours.
8345 6583 or 56689.
Leave you name and contact details (your call will be responded to ASAP).
Professional Assistance
Western Health (WH)
• Studies have shown that staff who have
attended counselling, have not only seen an
improvement in their personal lives, but also
have experienced an improvement in work
performance, work attitude and working
relationships. It has shown a reduction in the
number of sick days and / or resignations
(Elliott and Williams, 2002).
Professional Assistance
Western Health (WH)
Conclusion
• Managing stress
• The need to provide flexibility, awareness and
respect
• Voice out your opinion – without
communication there’s no compromise
• Don’t waste the resources available, use them
if need be
• We need work and life balance!!!
References
Achieving work life balance: Retention or Attraction strategies for WA
health, viewed 17 October, 09
www.health.wa.gov.au
Bost, N., Wallis, M. (2006). The effectiveness of a 15 minute weekly
massage in reducing physical and psychological stress in nursing.
Australian Journal of Advanced Nursing, 23 (4), 28-33.
Brinkman, A. (2002). Occupational stress in hospitals – a nursing
perspective. Kai Tiaki: Nursing New Zealand, ?? (?), 21-24.
Daggett,L. (2009). Balancing Act: How healthcare travel can help you
find that elusive work/ life balance. Healthcare Traveler, March
(2009), 29-35.
De cieri H, Holmes J, Abbott J, Pettit T 2002, work life balance
strategies: progress & problems in Australian organizations.
Hobson, C.J., Delunas, L. & Kesic, D. (2001). Compelling evidence of
the need for corportate work/life balance initiatives: results from a
national survey of stressful life events. Journal of Employment,
38(1), 38-44.
Mac Kenzie Siusan 2005, work life balance strategies as a workforce
management tool, www.achse.org.au
M.S. Elliott & D.I. Williams. (2002). A qualitative evaluation of an
employee
counselling service from the perspective of client, counsellor and
organisation. Counselling Psychology Quarterly,
Vol 15 (2), p 201-208.
Smith, A., Karavattuveetil, G. (2004). A Balancing Act: Managing your
personal and professional life- Part II. Nursing Economics, 22 (1),
41-43.
Western Health. (2009). CISM / EAP Western Health Intranet –
www.wh.org.au
Westwood, C. (2008). Happy nurses: How life coaching can help.

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Work life balance

  • 2. Introduction What is work and life balance? - management/prioritisation - flexibility - control - interests/career goals (Hobson, Delunas & Kesic, 2001) • Individuals each have unique responsibilities; what happens if these are compromised with multiple roles?
  • 3. Overview • The importance of work-life balance. • What work-life balance impacts on. • Strategies to improve your balance. • Communication in relation to stress and work-life balance. • Organisations and Departments.
  • 5. Why is it so Important? • Basically, stress “forces us to deviate from normal functioning”. • A small amount of stress can be a useful tool, which helps us become motivated and efficient. But severe occupational stress impacts negatively both personally and professionally.
  • 6. • Patient Care: Stress has the ability to negatively impact on the quality of care we give our patients. • Job satisfaction: Stress can question our job happiness. • Achieve nursing retention: We have the highest rates of turnover in any other industry!
  • 7. • Nursing occupational stress leads to an increase in morbidity and mortality. • Good balance prevents burnout, which is when we feel emotionally exhausted and our sense of personal accomplishment is diminished.
  • 8. Balance = healthy and satisfying lives both personally and professionally
  • 9. • Work-life balance has gained increasing prominence in recent years. • Working hours emerges as one of the issues of great concern. What Work-Life Balance Impacts on
  • 10. What Work-Life Balance Impacts on • Rotation between nights and days. • Difficulty focusing on even the simplest thing.
  • 11. What Work-Life Balance Impacts on • Burnout and emotional distress. • Stress may also lead to binge eating, smoking and alcohol consumption.
  • 13. • DEMOGRAPHICS: According to Australian bureau of statistics in 2001, one in three working adults suffer from work- related stress. • In the world of globalization, economic rationalization, downsizing and longer shift hours there is no getting away from stress, it is the way you deal with it that counts. • Getting the balance right is a challenge to every organsation and individuals. • According to the National occupational health and safety commission’s reports mental stress is 6% of all work injury claimed, up from 3% in 1997/98. Strategies For Work Life Balance
  • 14. • It is the responsibility of all employers to protect their employees to achieve a better balance between work, family and life commitments. • This can be achieved by creating a positive work life balance” thinking” by treating staff as adults who are balancing their work with commitments. • Be positive about making flexible changes in the work place in all aspects of employee relations. • Create a work life balance policy which enable all employees to balance work and family responsibilities. • Increase employee sense of control and choice. Strategies For Work Life Balance For Employers
  • 15. • Increase awareness of employees entitlements to access flexible working arrangements • Implement flexible work place which include supervisors, managers and senior staff by allowing flexible working hours, rosters and leave arrangements to accommodate family. • Increase the ability to attract and retain skilled employees. • Reducing staff turnover rates and increasing retention in the work place. • Conduct work life balance survey to identify staff needs in balancing work and family commitment. • Incorporate results into human resource management plan and staff work planning arrangement. Strategies For Work Life Balance For Employers
  • 16.  Staff leave organisation for many reasons such as career advancement, better job opportunities and retirement, these departures may be difficult to prevent.  However, another reason staff leave their jobs, particularly women is to find a better work life balance.  These include flexible working hours, time off or leave arrangement, a lack of access to suitable childcare arrangement.  Undue stress and tension in the workplace which make working life more difficult and unpleasant.  Long working hours and unstable rosters. Reasons Why Staff Leave Their Jobs
  • 17.  To retain staff and better work life, there is need to provide:  Flexible working hours and consultative rostering arrangement to all employees including managers and supervisors.  Flexible leave arrangements and purchased leave as well as extended leave without pay.  Introduce leave in single days.  Increase job mobility within wards and transfer between hospitals, work areas and health services  Improving safety wellbeing and respect for all employees in workplace Retention and Attraction Strategy
  • 18. Communication • Recent studies show most stress results from poor communication.
  • 19. • Whilst employers can provide assistance to employees through various benefits and resources, much of the pursuit of balance lies in the hands of the individual and effective communication. Communication
  • 20. Communication • Studies have indicated that nurses experience the highest levels of workplace stress! • In addition, evidence suggests that nurses suffer higher rates of mortality, psychiatric admissions and physical illness than workers outside the healthcare environment!
  • 21. Organisations and Departments • Where to seek professional assistance...
  • 22. • WH acknowledges that staff have a right to work in a safe and supportive environment. • Aims to provide an environment which attracts, develops and retains people who work together to achieve a shared vision of excellence. • WH provides a counselling and psychology program to staff who are affected by stress which affects their work performance and / or wellness. Professional Assistance Western Health (WH)
  • 23. Professional Assistance Western Health (WH)  Filomena Bua, a Registered Psychologist with over 20 years clinical experience, manages the Employee Assistance Program (EAP) and Critical Incident Stress Management (CISM) Program and provides on site support to all WH employees across all Campuses.  All service delivery is confidential and includes defusing and debriefing either in one-on-one sessions / Group sessions and includes follow up and / or referral where appropriate. Filomena Bua – CISM / EAP Program Manager / Psychologist & Kerri Williams – Employee Services and Remuneration Manager
  • 24. Examples of issues that staff may attend EAP for are, but not limited to:  Work issues such as conflict & Tension  Family issues i.e. Separation / Divorce or relationship issues  Emotional stress / Personal crisis  Loss, Grief & Bereavement  Anxiety & Depression / Self esteem concerns  Alcohol & Drug problems  Health Examples of issues that may affect staff that may attend CISM are:  suicide  death of a patient or series of deaths  actual threatened harm to self or others  needle stick injury  being taken hostage  exposure to gruesome sights e.g. body parts  prolonged and / or unsuccessful resuscitation  equipment failure  fire  bomb threat Any staff member can self-refer at any time. This service is available Monday to Friday, during business hours. 8345 6583 or 56689. Leave you name and contact details (your call will be responded to ASAP). Professional Assistance Western Health (WH)
  • 25. • Studies have shown that staff who have attended counselling, have not only seen an improvement in their personal lives, but also have experienced an improvement in work performance, work attitude and working relationships. It has shown a reduction in the number of sick days and / or resignations (Elliott and Williams, 2002). Professional Assistance Western Health (WH)
  • 26. Conclusion • Managing stress • The need to provide flexibility, awareness and respect • Voice out your opinion – without communication there’s no compromise • Don’t waste the resources available, use them if need be • We need work and life balance!!!
  • 27. References Achieving work life balance: Retention or Attraction strategies for WA health, viewed 17 October, 09 www.health.wa.gov.au Bost, N., Wallis, M. (2006). The effectiveness of a 15 minute weekly massage in reducing physical and psychological stress in nursing. Australian Journal of Advanced Nursing, 23 (4), 28-33. Brinkman, A. (2002). Occupational stress in hospitals – a nursing perspective. Kai Tiaki: Nursing New Zealand, ?? (?), 21-24. Daggett,L. (2009). Balancing Act: How healthcare travel can help you find that elusive work/ life balance. Healthcare Traveler, March (2009), 29-35. De cieri H, Holmes J, Abbott J, Pettit T 2002, work life balance strategies: progress & problems in Australian organizations.
  • 28. Hobson, C.J., Delunas, L. & Kesic, D. (2001). Compelling evidence of the need for corportate work/life balance initiatives: results from a national survey of stressful life events. Journal of Employment, 38(1), 38-44. Mac Kenzie Siusan 2005, work life balance strategies as a workforce management tool, www.achse.org.au M.S. Elliott & D.I. Williams. (2002). A qualitative evaluation of an employee counselling service from the perspective of client, counsellor and organisation. Counselling Psychology Quarterly, Vol 15 (2), p 201-208. Smith, A., Karavattuveetil, G. (2004). A Balancing Act: Managing your personal and professional life- Part II. Nursing Economics, 22 (1), 41-43. Western Health. (2009). CISM / EAP Western Health Intranet – www.wh.org.au Westwood, C. (2008). Happy nurses: How life coaching can help.