NY Waterway is the largest privately owned ferry service in the nation, operating 34 vessels on 25 routes between New Jersey and New York City. It has played a key role in transportation after major disasters like 9/11, the 2003 blackout, and US Airways Flight 1549. To prepare, the company focuses on management culture, situational awareness, vessel and facility availability, staffing plans, technology, and extensive training with security agencies on emergency response scenarios.