A nurse manager is responsible for overseeing nursing staff and operations in a healthcare facility. They hire and supervise nursing staff, ensure smooth running of patient care, and act as a liaison between medical staff and administrators. Nurse managers must have a BSN degree and often a master's degree as well. They use skills like leadership, communication, and emotional intelligence to recruit and train staff, manage patient care, and address personnel and administrative tasks to keep the healthcare facility running efficiently.

1. Introduction to
Management
in Nursing
Lecture- 5
Nurse Manager
Prof Nagamani.T
Dept.of Community Health Nursing

2. Introduction
• A Nurse Manager is in charge of hiring and supervising the nursing staff of a hospital
or other healthcare organization.
• A nurse manager provides oversight for a nursing staff and completes administrative
tasks to ensure the health-care facility is running smoothly.
• Responsible for personnel matters, a nurse manager coordinates staffing and all
needs related to patient care. This position serves as a conduit between front-line
staff, physicians and other administrators.

3. Meaning
 Nurse management is the process of directing teams and
nursing departments to maintain best practices and
organization when providing care to patients.
 Nurse managers direct the daily processes and routines of the
medical facility they work in, and they instruct nursing staff
through hands-on approaches to ensure the efficacy of patient
care and treatment plans.

4. Education Requirements
 In order to become a nurse manager, an individual must first attend an
accredited university or college and graduate with a Bachelor's Degree in
Nursing (BSN).
 A master’s degree is often required.
 After this has been completed, the nurse must obtain experience in the form
of direct patient care, ideally in an acute care setting such as a hospital.
 Length of experience is variable, though many employers will require at
least 5 years' experience for this type of role. Many nurse manager positions
promote and hire from within the staff nurses if there is interest.

5. Nurse Manager Skills
 Leadership skills
 Teamwork skills
 Technical skills
 Communication skills
 Emotional intelligence
 Judgment, Supervision, Informing Others, Nursing Skills, Creating a Safe,
Effective Environment, Hospital Environment, Medical Teamwork, Listening,
Pain Management, Administering Medication, Adult Health…..

7. Job Description
 A nurse manager is the nursing organizational mastermind for
a health-care unit in a hospital or clinical setting. Supervising
all nurses working in the unit, a nurse manager hires, trains
and evaluates nurses to ensure patient care is running
smoothly.

9. Nurse Manager Specific Job Duties:
 Identifies patient service requirements by establishing personal rapport with
potential and actual patients and other persons in a position to understand
service requirements.
 Maintains nursing guidelines by writing and updating policies and procedures.
 Maintains nursing operations by initiating, coordinating, and enforcing
program, operational, and personnel policies and procedures.
 Assures quality of care by developing and interpreting hospital and nursing
division's philosophies and standards of care; enforcing adherence to state
board of nursing and state nurse practice act requirements and to other
governing agency regulations; measuring health outcomes against standards;
making or recommending adjustments.

10. Nurse Manager Job Duties Contin….
 Maintains nursing staff by recruiting, selecting, orienting, and training nurses
and auxiliary staff.
 Completes patient care requirements by scheduling and assigning nursing and
staff; following up on work results.
 Maintains nursing staff job results by coaching, counseling, and disciplining
employees; planning, monitoring, and appraising job results.
 Establishes a compassionate environment by providing emotional,
psychological, and spiritual support to patients, friends, and families.
 Promotes patient's independence by establishing patient care goals; teaching
and counseling patient, friends, and family and reinforcing their
understanding of disease, medications, and self-care skills.

11. Nurse Manager Job Dutiescontin….
 Provides information to patients and health care team by answering questions
and requests.
 Resolves patient needs by utilizing multidisciplinary team strategies.
 Maintains safe and clean working environment by designing and implementing
procedures, rules, and regulations; calling for assistance from other health
care professionals.
 Protects patients and employees by developing and interpreting infection-
control policies and protocols; enforcing medication administration, storage
procedures, and controlled substance regulations.
 Maintains patient confidence and protects operations by monitoring
confidential information processing.

12. Nurse Manager Job Dutiescontin…
 Maintains documentation of patient care services by auditing patient and
department records.
 Achieves financial objectives by preparing an annual budget; scheduling
expenditures; analyzing variances; initiating corrective actions.
 Ensures operation of medical and administrative equipment by verifying
emergency equipment availability; completing preventive maintenance
requirements; following manufacturer's instructions; troubleshooting
malfunctions; calling for repairs; maintaining equipment inventories;
evaluating new equipment and techniques..
 Maintains nursing supplies inventory by studying usage reports; identifying
trends; anticipating needed supplies; approving requisitions and cost
allocations.

13. Nurse Manager Job Duties contin…
 Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal
networks; participating in professional societies.
 Maintains a cooperative relationship among health care teams by
communicating information; responding to requests; building rapport;
participating in team problem-solving methods.
 Contributes to team effort by accomplishing related results as needed

14. To summarise….
 A nurse manager wears many hats and has many responsibilities, some of
which may include:
 Recruit, retain and evaluate nursing staff
 Provide training for nursing staff if role is not designated to another staff
personnel
 Act as liaison between interdisciplinary teams and nursing staff
 Assist patient and families including handling escalated situations
 Managerial paperwork such as medical health records
 Oversee day to day operations on unit
 Manage/report finances and budgeting

15. THANK YOU