The document outlines AIESEC's plans to improve the intern experience across several local committees in India. It discusses action steps around preparation, learning environment, job design contribution to growth, and delivery of logistics. Standardizing documents, induction processes, conferences, mentorship opportunities, and ensuring clear expectations and feedback loops are some of the key areas of focus.

1. Net Promoters Score
Action Steps towards AIESEC India’s 2015

2. AIESEC India’s Local Committee Commitments towards
Increasing the quality of Experiences Delivered and their
action steps.

3. AIESEC In Bangalore

4. Preparation
Standardized Prematch Documents Ensuring Right Preparations
& Expectations.
Standardized Matching Template to be used during EP selection.
Two phased induction one to Organization & one to Bangalore &
India
EP News Letter (including Discover India)

5. Learning Environments
Opening & Closing Conferences.
Learning Partners to give issue based learning to interns & learning
circles.
Interns inducted int TMP & TLP and treated as members.

6. JD Evolution to ensure professional &
personal Growth.
Analysis & Evaluation of existing clients & JDs.
Standardization of minimum Quality Requirements.
Feedback Mechanism Specially from previous Interns regarding the
job role and ways to improve that.

7. Delivery of Promised Logistics
Logistics member included in internal QTF for better accountability
of logistics & also looking into logistics partner.
Better IM of logistics.

8. AIESEC In Baroda

9. Preparation
Hosting Entity
Expectation setting.
Cultural, Logistical & Project Preparations
Cultural Integration
EP Buddy System.
Sending Entity
Expectation Setting & Cultural Presentation.
Alignment with AIESEC Values.
Issue & Project preparations.
Crisis Management & Soft Skill Preparations.

10. Learning Environment.
Opening & Closing conference.
Trainee Events.
Issue based & AIESEC relevance based conversations.
TMP+X, TLP+X

11. Delivery of Promised Logistics
Covered in preparations (Previous Slide)

12. JD Contribution to Personal &
Professional Growth
Purpose & Objective based.
Must have predefined goals.
Entrepreneurial Job Role

13. AIESEC In Chandigarh

14. Preparation
Induction Conference (EPIC).
Expectation setting.
Documentation.
EP Buddy System.

15. Learning Environment
Conferences.
Virtual Spaces.
Learning Circles.
Membership.
TMP+X, TLP+X
Self-Introspection & Discovery.

16. AIESEC In Delhi

17. Preparation
Send XPP, MQPD, Welcome Kit
Webinar for induction

18. Learning Environment
TMP/TLP on exchange
EPICS
External Collaboration

19. JD Contribution to Personal &
Professional Growth
1:6 Ratio with NGOs
Nationalized JD

20. Delivery of Promised Logistics
Full MQPD
Hard copy of reception kit.
Trainee Interaction Event.

21. JD Contribution to Personal &
Professional Growth
Involvement of EwA
Nationalized JD
Feedback
NGO Team

22. AIESEC In Hyderabad

23. Preparation
Right Expectation Setting Education about NPS
Discover India Wiki Cultural, Logistical &
Project Preparations
Induction Conference (EPIC)/
Webinars, etc Cultural Integration
Proper Documentation EP Buddy System.
Defined OS Structure

24. Learning Environment
TMP/TLP on exchange.
Sharing sessions every weekend where they share their thoughts and
experience with each other and also introspection.
Virtual Spaces-Sessions from LSG,Discussion on blog spaces.
Organizing conferences,seminars and making them participate in
events and LC forums.
Mentorship and LEAD sessions by LSGs.

25. JD Contribution to Personal &
Professional Growth
GEP & GIP Job role
Having proper measurable results.
Having defined & descriptive JD

26. Delivery of Promised Logistics
Full MQPD
Hard copy of reception kit.
Trainee Interaction Event.

27. Delivery of Promised Logistics
HOTLINE

28. AIESEC In Indore

29. Preparation (Hosting & Sending Entity)
Project Webinars
Expectation Setting
Induction (City, LC, Project Agenda)
Buddy Introduction
NPS Introduction
Discover India Website registration.

30. Learning Environment
Integration to LC
TMP/TLP
Lead & Other personal growth sessions

31. JD Contribution to Personal &
Professional Growth
GEP & GIP Job role
Having proper measurable results.
Having defined & descriptive JD

32. Delivery of Promised Logistics
OS Structure on the basis of realization
Hotline & Weekly feedback
Mandatory pickups
Home Stays
Cultural Visits
Having Proper Channel of Communication.

33. AIESEC In Jalandhar

34. Preparation
Right Expectation Setting Education about NPS
Discover India Wiki Cultural, Logistical &
Project Preparations
Induction Conference (EPIC)/
Webinars, etc Cultural Integration
Proper Documentation EP Buddy System.
Defined OS Structure

35. Learning Environment
EP Conference.
Virtual Spaces.
Mentorship.
Engagement (LC Forum, Events, etc)
Standardized Documentation.
TMP+X, TLP+X

36. JD Contribution to Personal &
Professional Growth
NATIONALIZED
JOB
ROLE

37. Delivery of Promised Logistics
Effective Synergy with QTF
Review Sheet
Google Groups
Hotline
Clear Expectation with the client.
Standardized Planning & Agenda of the project.

38. AIESEC In Kolkata

39. Preparation
Education through skype/webinars, Reception Booklets, Speaking
to the EP Managers & ensuring that they do proper Expectation
Setting.
Standardized preparation documents to be sent post matching.
Education About NPS, Newsletters and contacts of previous EPs.

40. Learning Environment
Opportunities to participate in LC forums, orientation/ Induction/
Information session by clients & knowledge partners, opportunities
to attend external Forum.

41. JD Contribution to Personal &
Professional Growth
Feedback after every weekly buddies to ensure proper JD.
Clear Expectation with the client.
Standardized Planning & Agenda of the project.
Maintaining ideal EP : Client ratio.

42. Delivery of Promised Logistics
Proper Tracking to ensure timely delivery.
EP Buddies
LC Helpline
Clear expectation at the time of matching.
Background Check while purchasing accommodation.
Reception booklet and other documents to be given.

43. AIESEC in Lucknow

44. Preparation
Webinars after match about lucknow , culture , accommodation,
service provided , expectation settings , communication flow, project
details etc.
Preparation package - Travel guide , city map , trainee document ,
contact sheet, FAQs,workshops , flow of project.
Discover India.

45. Learning Environment
TMP/TLP on exchange.
Sharing sessions every weekend where they share their thoughts and
experience with each other and also introspection.
Virtual Spaces-Sessions from LSG,Discussion on blog spaces.
Organizing conferences,seminars and making them participate in
events and LC forums.
Mentorship and LEAD sessions by LSGs.

46. JD Contribution to Personal &
Professional Growth
JD Contribution to personal and professional growth.
Structured intensive job roles cross checked by LSG.
Clear explanation of the job roles at the time of match itself.
JD training for better output.

47. Delivery of Promised Logistics
Logistic package which consist of basic & essentials needed.
LC hotline
Proper OS setup according to the realization.
Revamping the QTF and redefining job roles.
Weekly EP meets & Epics & Having a separate complaint forum.
Opening & Closing Conferences for the events.

48. AIESEC Manipal
University

49. Preparation
Survival Package
Details of team members.
Cultural Presentations
Intern interview.
EPIC Flow ppts.
EP buddy in old LC.
MQP of AIESEC India
Project Concept note.

50. Learning Environment
Team Experiences (put on TMP/TLP) have a project TL.
Virtual Spaces ( Facebook group for matched EPs, Google group
per project, Project media blogs).
Conferences & Seminars (Induction Conference, One weekly
seminar on projects per country)
Mentorship (NGO Training & Induction)
EP Buddy
Self reflection plus discovery (Trainee accommodation to have
adequate space, Weekly impact report by interns, Lead Sessions)
Learning Circles (sessions by NGO, Lead, Project event & LC events,
seminars by interns at LCMs)

51. JD Contribution to Personal &
Professional Growth
Offering list of short courses under University for professional
growth.
Mix of seminars & Sessions for personal Growth.

52. Delivery of Promised Logistics
Tracking of logistics of deliverable materials.
Expectation Setting of deliverable Logistics