Net Promoters Score
     Action Steps towards AIESEC India’s 2015
Preparation
Preparation
Hosting Entity
Preparation
Hosting Entity

Standardized Prematch Documents Ensuring Right Preparations
& Expectations.
Preparation
Hosting Entity

Standardized Prematch Documents Ensuring Right Preparations
& Expectations.

EP News Letter (including Discover India)
Preparation
Hosting Entity

Standardized Prematch Documents Ensuring Right Preparations
& Expectations.

EP News Letter (including Discover India)


Project Concept note.
Preparation
Hosting Entity

Standardized Prematch Documents Ensuring Right Preparations
& Expectations.

EP News Letter (including Discover India)


Project Concept note.


Education Regarding NPS.
Cultural Presentations
Cultural Presentations



Details of team members and introduction of EP buddy
Cultural Presentations



Details of team members and introduction of EP buddy



Webinar for induction
Cultural Presentations



Details of team members and introduction of EP buddy



Webinar for induction


Discover India Website registration.
Sending Entity
Sending Entity


Induction Conference (EPIC).
Sending Entity


Induction Conference (EPIC).


Expectation Setting & Cultural Presentation.
Sending Entity


Induction Conference (EPIC).


Expectation Setting & Cultural Presentation.

Alignment with AIESEC Values.
Sending Entity


Induction Conference (EPIC).


Expectation Setting & Cultural Presentation.

Alignment with AIESEC Values.

Issue & Project preparations.
Sending Entity


Induction Conference (EPIC).


Expectation Setting & Cultural Presentation.

Alignment with AIESEC Values.

Issue & Project preparations.

Crisis Management & Soft Skill Preparations.
Learning Environment
Learning Environment
Opening & Closing Conferences.
Learning Environment
Opening & Closing Conferences.

Learning Partners to give issue based learning to interns.
Learning Environment
Opening & Closing Conferences.

Learning Partners to give issue based learning to interns.

Mentorship and LEAD sessions by LSGs.
Learning Environment
Opening & Closing Conferences.

Learning Partners to give issue based learning to interns.

Mentorship and LEAD sessions by LSGs.

Virtual Spaces.
Learning Environment
Opening & Closing Conferences.

Learning Partners to give issue based learning to interns.

Mentorship and LEAD sessions by LSGs.

Virtual Spaces.

Learning Circles.
Learning Environment
Opening & Closing Conferences.

Learning Partners to give issue based learning to interns.

Mentorship and LEAD sessions by LSGs.

Virtual Spaces.

Learning Circles.

TMP+X, TLP+X
JD Evolution to ensure professional &
          personal Growth.
JD Evolution to ensure professional &
             personal Growth.
Analysis & Evaluation of existing clients & JDs.
JD Evolution to ensure professional &
             personal Growth.
Analysis & Evaluation of existing clients & JDs.

Feedback Mechanism Specially from previous Interns regarding
the job role and ways to improve that.
JD Evolution to ensure professional &
             personal Growth.
Analysis & Evaluation of existing clients & JDs.

Feedback Mechanism Specially from previous Interns regarding
the job role and ways to improve that.

Purpose & Objective based.
JD Evolution to ensure professional &
             personal Growth.
Analysis & Evaluation of existing clients & JDs.

Feedback Mechanism Specially from previous Interns regarding
the job role and ways to improve that.

Purpose & Objective based.

Must have predefined goals.
JD Evolution to ensure professional &
             personal Growth.
Analysis & Evaluation of existing clients & JDs.

Feedback Mechanism Specially from previous Interns regarding
the job role and ways to improve that.

Purpose & Objective based.

Must have predefined goals.

Entrepreneurial Job Role.
JD Evolution to ensure professional &
             personal Growth.
Analysis & Evaluation of existing clients & JDs.

Feedback Mechanism Specially from previous Interns regarding
the job role and ways to improve that.

Purpose & Objective based.

Must have predefined goals.

Entrepreneurial Job Role.

Nationalized JD
Delivery of Promised Logistics
Delivery of Promised Logistics

Logistics member included in internal QTF for better accountability
of logistics & also looking into logistics partner.
Delivery of Promised Logistics

Logistics member included in internal QTF for better accountability
of logistics & also looking into logistics partner.

Better IM of logistics.
Delivery of Promised Logistics

Logistics member included in internal QTF for better accountability
of logistics & also looking into logistics partner.

Better IM of logistics.

Hard copy of reception kit.
Delivery of Promised Logistics

Logistics member included in internal QTF for better accountability
of logistics & also looking into logistics partner.

Better IM of logistics.

Hard copy of reception kit.

OS Structure on the basis of realization
Delivery of Promised Logistics

Logistics member included in internal QTF for better accountability
of logistics & also looking into logistics partner.

Better IM of logistics.

Hard copy of reception kit.

OS Structure on the basis of realization

Hotline & Weekly feedback
Effective Synergy with QTF
Clear Expectation with the client.

Effective Synergy with QTF
Clear Expectation with the client.

Effective Synergy with QTF

Standardized Planning & Agenda of the project.
Clear Expectation with the client.

Effective Synergy with QTF

Standardized Planning & Agenda of the project.


Following Proper Channel of Communication.

NPS Action Steps

  • 1.
    Net Promoters Score Action Steps towards AIESEC India’s 2015
  • 2.
  • 3.
  • 4.
    Preparation Hosting Entity Standardized PrematchDocuments Ensuring Right Preparations & Expectations.
  • 5.
    Preparation Hosting Entity Standardized PrematchDocuments Ensuring Right Preparations & Expectations. EP News Letter (including Discover India)
  • 6.
    Preparation Hosting Entity Standardized PrematchDocuments Ensuring Right Preparations & Expectations. EP News Letter (including Discover India) Project Concept note.
  • 7.
    Preparation Hosting Entity Standardized PrematchDocuments Ensuring Right Preparations & Expectations. EP News Letter (including Discover India) Project Concept note. Education Regarding NPS.
  • 9.
  • 10.
    Cultural Presentations Details ofteam members and introduction of EP buddy
  • 11.
    Cultural Presentations Details ofteam members and introduction of EP buddy Webinar for induction
  • 12.
    Cultural Presentations Details ofteam members and introduction of EP buddy Webinar for induction Discover India Website registration.
  • 14.
  • 15.
  • 16.
    Sending Entity Induction Conference(EPIC). Expectation Setting & Cultural Presentation.
  • 17.
    Sending Entity Induction Conference(EPIC). Expectation Setting & Cultural Presentation. Alignment with AIESEC Values.
  • 18.
    Sending Entity Induction Conference(EPIC). Expectation Setting & Cultural Presentation. Alignment with AIESEC Values. Issue & Project preparations.
  • 19.
    Sending Entity Induction Conference(EPIC). Expectation Setting & Cultural Presentation. Alignment with AIESEC Values. Issue & Project preparations. Crisis Management & Soft Skill Preparations.
  • 20.
  • 21.
    Learning Environment Opening &Closing Conferences.
  • 22.
    Learning Environment Opening &Closing Conferences. Learning Partners to give issue based learning to interns.
  • 23.
    Learning Environment Opening &Closing Conferences. Learning Partners to give issue based learning to interns. Mentorship and LEAD sessions by LSGs.
  • 24.
    Learning Environment Opening &Closing Conferences. Learning Partners to give issue based learning to interns. Mentorship and LEAD sessions by LSGs. Virtual Spaces.
  • 25.
    Learning Environment Opening &Closing Conferences. Learning Partners to give issue based learning to interns. Mentorship and LEAD sessions by LSGs. Virtual Spaces. Learning Circles.
  • 26.
    Learning Environment Opening &Closing Conferences. Learning Partners to give issue based learning to interns. Mentorship and LEAD sessions by LSGs. Virtual Spaces. Learning Circles. TMP+X, TLP+X
  • 27.
    JD Evolution toensure professional & personal Growth.
  • 28.
    JD Evolution toensure professional & personal Growth. Analysis & Evaluation of existing clients & JDs.
  • 29.
    JD Evolution toensure professional & personal Growth. Analysis & Evaluation of existing clients & JDs. Feedback Mechanism Specially from previous Interns regarding the job role and ways to improve that.
  • 30.
    JD Evolution toensure professional & personal Growth. Analysis & Evaluation of existing clients & JDs. Feedback Mechanism Specially from previous Interns regarding the job role and ways to improve that. Purpose & Objective based.
  • 31.
    JD Evolution toensure professional & personal Growth. Analysis & Evaluation of existing clients & JDs. Feedback Mechanism Specially from previous Interns regarding the job role and ways to improve that. Purpose & Objective based. Must have predefined goals.
  • 32.
    JD Evolution toensure professional & personal Growth. Analysis & Evaluation of existing clients & JDs. Feedback Mechanism Specially from previous Interns regarding the job role and ways to improve that. Purpose & Objective based. Must have predefined goals. Entrepreneurial Job Role.
  • 33.
    JD Evolution toensure professional & personal Growth. Analysis & Evaluation of existing clients & JDs. Feedback Mechanism Specially from previous Interns regarding the job role and ways to improve that. Purpose & Objective based. Must have predefined goals. Entrepreneurial Job Role. Nationalized JD
  • 34.
  • 35.
    Delivery of PromisedLogistics Logistics member included in internal QTF for better accountability of logistics & also looking into logistics partner.
  • 36.
    Delivery of PromisedLogistics Logistics member included in internal QTF for better accountability of logistics & also looking into logistics partner. Better IM of logistics.
  • 37.
    Delivery of PromisedLogistics Logistics member included in internal QTF for better accountability of logistics & also looking into logistics partner. Better IM of logistics. Hard copy of reception kit.
  • 38.
    Delivery of PromisedLogistics Logistics member included in internal QTF for better accountability of logistics & also looking into logistics partner. Better IM of logistics. Hard copy of reception kit. OS Structure on the basis of realization
  • 39.
    Delivery of PromisedLogistics Logistics member included in internal QTF for better accountability of logistics & also looking into logistics partner. Better IM of logistics. Hard copy of reception kit. OS Structure on the basis of realization Hotline & Weekly feedback
  • 41.
  • 42.
    Clear Expectation withthe client. Effective Synergy with QTF
  • 43.
    Clear Expectation withthe client. Effective Synergy with QTF Standardized Planning & Agenda of the project.
  • 44.
    Clear Expectation withthe client. Effective Synergy with QTF Standardized Planning & Agenda of the project. Following Proper Channel of Communication.