The survey asked members of the Nonprofit Commons about their relationship to and use of the Commons. It found that most respondents were tenant organizations or regular attendees of weekly meetings. The most valuable activities were found to be the weekly meetings, networking opportunities, virtual office space, and trainings/workshops. Respondents expressed interest in more trainings on virtual world and technology tools. Most visited SL at least once a week and had attended events streamed or simulcast to the Commons. The majority were members of TechSoup and found their updates useful. Respondents wanted to develop skills in areas like virtual building, fundraising, and community development in the coming year.

1. Survey for Nonprofit Commons Members
February -March ,2012
35 Surveys returned
32 complete surveys
Completion rate: 91.43%

2. 1. What is your relationship to the Nonprofit
Commons?
Response Chart Percentage Count
Tenant Organization of the 69% 24
Nonprofit Commons
Regular Attender of the 49% 17
weekly Nonprofit Commons
meeting
Nonprofit that occasionally 9% 3
interacts with the NPC
Volunteer at the NPC 17% 6
Other (please specify) 20% 7
Total Responses 35
1. TechSoup staff.
2. Mentor.
3. Community friend.
4. Attend some meetings.
5. I have many friends in NPC.
6. Community private practitioner learning about working in virtual environments like SL.

3. 2. What activities / services at the Nonprofit Commons
do you find the most valuable?
Essential Somewhat Neutral Somewhat useful Not useful at Total
essential all
Weekly meetings 15 (43%) 10 (29%) 3 (9%) 6 (17%) 1 (3%) 35
Networking opportunities 15 (43%) 13 (37%) 4 (11%) 3 (9%) 0 (0%) 35
(CommonGrounds, for
example)
Socializing opportunities 11 (31%) 8 (23%) 9 (26%) 5 (14%) 2 (6%) 35
(Wharf Ratz, for example)
Virtual office space 17 (49%) 6 (17%) 8 (23%) 2 (6%) 2 (6%) 35
Virtual meeting and event 16 (46%) 9 (26%) 7 (20%) 2 (6%) 1 (3%) 35
hosting
Trainings and workshops 18 (51%) 11 (31%) 3 (9%) 3 (9%) 0 (0%) 35
(in-world and simulcast)
Other conferences and 15 (44%) 11 (32%) 6 (18%) 0 (0%) 2 (6%) 34
events at the NPC (in-world
and simulcast)
Other (next slide) 3 (75%) 0 (0%) 1 (25%) 0 (0%) 0 (0%) 4

4. Other (please specify)
1. Understanding what others are doing.
2. Knowledge sharing.
3. Exchange with other countries.
4. Other performing arts events spaces within NPC.
5. Activities at NPC (e.g., tours and skydiving).

5. 3. What services / activities do you wish that the
NPC provided more of? [check all that apply.]
Response Chart Percentage Count
Trainings and workshops on 60% 21
virtual world tools and tips
(i.e. virtual building,
machinima, scripting)
Trainings and workshops on 40% 14
non-virtual technologies and
tips (i.e. social networks,
video editing, fundraising
software)
Simulcasts of real world 54% 19
conferences and other events
Networking opportunities 31% 11
Socializing opportunities 23% 8
Other (see next slide). 9% 3
Total Responses 35

6. Other (please specify).
1. Many activities I would like to take up are not in my
time zone. That means I find it possible to be there
when the event happens. Please consider events in
other time zones.
2. Helping nonprofits get more out of SL for their
constituents.
3. Showing the Co2 footprint of a virtual event or the
Co2 footprint of an avatar during one hour.

7. 4. How often do you visit Second Life?
Response Chart Percentage Count
Once a month or less 6% 2
Once a week 24% 8
2-5 times a week 26% 9
Once a day 18% 6
Several times a day 29% 10
Total Responses 34

8. 6. How often have you done any of the
following in the past year?
Never Once 2-5 times More than Total
5-times
Attended a 11 (31%) 6 (17%) 12 (34%) 6 (17%) 35
webinar
streamed into
the NPC
Attended a 10 (29%) 9 (26%) 11 (31%) 5 (14%) 35
conference
simulcast into
the NPC
Attended a real 21 (60%) 7 (20%) 6 (17%) 1 (3%) 35
world event
you learned
about at the
NPC
Organized a 20 (57%) 8 (23%) 4 (11%) 3 (9%) 35
public event at
the NPC
Held a meeting 15 (43%) 8 (23%) 5 (14%) 7 (20%) 35
at the NPC

9. 7. How useful to you are the updates from
TechSoup during the weekly meeting?
Essential Somewhat Neutral Somewhat Not useful Total
essential useful at all
9 (26%) 14 (40%) 6 (17%) 6 (17%) 0 (0%) 35

10. 8. Are you a member of TechSoup
or use our services?
Response Chart Percentage Count
Yes 77% 27
No 23% 8
Total Responses 35

11. If not, why not?
1. I haven’t explored it enough, plan to though.
2. I do not have a 501c3.
3. I don’t know the details.
4. I guess my focus has been in other areas. I see TechSoup as
more oriented towards orgs, though I suspect I could find
technical info there that might be useful to me should I take
the time to look.
5. Planning for when we can afford a computer for the org.’
6. I would like to be an organization. Working on it!

12. 9. What would you like to learn or develop in the coming year,
related to your nonprofit?
1. How to build successful games.
2. In-world workshops and building.
3. Time management tools; better fundraising techniques for small, nonprofits; how to find and
retain good volunteers.
4. More real world publicity.
5. I want to make more international connections.
6. I’m still trying to figure out what draws people to venues over and over even when there’s
not an event going on. No matter how attractive we make our charity venue, people only
come for the events.
7. Additional tools to present to audiences in SL and build in interactive tools.
8. We have upgraded our mission and re-targeted toward a larger audience. We would like to
know more about Board issues.
9. Mobile apps and badges.
10. Would like to better understand how to create a community.
11. I would like to learn what it takes to set up shop in the virtual world.
12. Mixed reality broadcasting, podcasting, wiki development.
13. More about creating public events, machinima, building virtual objects and experiences.

13. 10. Anything else we should know that we could be doing or providing that
might make your participation in the NMPC much more valuable and
worthwhile, or that might improve our community overall?
1. You’re awesome when you’re a robot and dragon in one.
2. I wish there was a way to make more time in RL to spend more time in SL. I plan on
scheduling virtual office hours real soon. Thanks for all that you do.
3. Send more targeted info about other tenants in NPC and how we could benefit from each
other; training for NPC technology and updates; discounted linden$ for NPC members.
4. Please consider occasional meetings on days and time those of us in other time zone could
attend.
5. Doing a fine job. I need to take better advantage of what you are doing.
6. Don’t publish our RL/avatar names over the internet for attending a meeting. I end up getting
harassed in RL for attending.
7. More networking event, outreach to other on profits who use VW; events that draw the
whole grid and education.
8. More info on how to invite the public and explore interface issues.
9. Please ensure that TechSoup SL members are in SL more than once a week for NPC meetings.
They need to recognize NPC tenants and other nonprofits working in SL. They need to be
familiar with how virtual worlds work.