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Nordic MUG 2023 AUG MPI
1.
Performance Insights Marketo User
Groups | Nordic MUG
2.
Nordic MUG Hosts Veronica
Lazarovici Marketing Ops Lead – Alma Marketo Champion 🏆 Michael Knudsen Senior Solution Consultant – Adobe
3.
Welcome to our
new Nordic MUG leader ✨ Nick Deboo Marketing Ops Manager Trimble
4.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. Adobe Marketo Engage User Group House Rules In order to ensure our MUGs stay user-focused and a safe space for members of the Marketing Nation to learn, network, and problem solve, we ask that all MUG attendees follow these rules: • No self-promotion or pitching of any kind is permitted at MUG events • Don’t contact people outside of the User Group without their consent • If MUG members share their use case at the User Group, please don’t share that information without their consent
5.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. This MUG Meeting is being Recorded. ▪ To ensure that we are abiding by the MUG Code of Conduct, we are informing all user group attendees at Nordic MUG meeting on August 17th 2023 that this meeting will be recorded and posted on the MUG YouTube Channel to promote training, education, and future learning. ▪ If you do not wish to participate in a LIVE recorded session, please feel free to watch the recording at a later time, which will be linked after the meeting concludes, and send us any questions you may have to Advocacy@adobe.com.
6.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. Stay connected with our chapter! Sign up for Bevy – the new tool for Adobe Marketo Engage User Groups! ▪ Step 1: Navigate to https://mugs.marketo.com/nordics-mug/ ▪ Step 2: Create an account using the email associated with your Adobe Marketo Engage Account Once you’ve joined the chapter you’ll receive notifications and reminders about new events that the chapter has posted!
7.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential.
8.
Upcoming Opportunities for Chapter
Members
9.
10.
11.
Why Measure the
Impact of Marketing on Pipeline, Revenue and ROI?
12.
©2020 Adobe. All
Rights Reserved. Adobe Confidential. Measuring Marketing Performance Campaign A Campaign B Campaign D Campaign C We ran four campaigns last quarter.
13.
©2020 Adobe. All
Rights Reserved. Adobe Confidential. Measuring Marketing Performance Campaign A • 10,000 website visits Campaign B • 7,000 website visits Campaign D • 3,000 website visits Campaign C • 5,000 website visits Here is their performance.
14.
©2020 Adobe. All
Rights Reserved. Adobe Confidential. Measuring Marketing Performance Campaign A • 10,000 website visits Campaign B • 7,000 website visits Campaign D • 3,000 website visits Campaign C • 5,000 website visits Which campaign should we run again next quarter?
15.
©2020 Adobe. All
Rights Reserved. Adobe Confidential. Measuring Marketing Performance Campaign A • 10,000 website visits Campaign B • 7,000 website visits Campaign D • 3,000 website visits Campaign C • 5,000 website visits Which campaign should we run again next quarter?
16.
©2020 Adobe. All
Rights Reserved. Adobe Confidential. Measuring Marketing Performance Campaign A • 10,000 website visits • 1,500 leads Campaign B • 7,000 website visits • 2,500 leads Campaign D • 3,000 website visits • 1,500 leads Campaign C • 5,000 website visits • 1,000 leads Which campaign should we run again next quarter?
17.
©2020 Adobe. All
Rights Reserved. Adobe Confidential. Measuring Marketing Performance Campaign A • 10,000 website visits • 1,500 leads • 150 opportunities Campaign B • 7,000 website visits • 2,500 leads • 200 opportunities Campaign D • 3,000 website visits • 1,500 leads • 200 opportunities Campaign C • 5,000 website visits • 1,000 leads • 300 opportunities Which campaign should we run again next quarter?
18.
©2020 Adobe. All
Rights Reserved. Adobe Confidential. Measuring Marketing Performance Campaign A • 10,000 website visits • 1,500 leads • 150 opportunities • $5M revenue Campaign B • 7,000 website visits • 2,500 leads • 200 opportunities • $6M revenue Campaign D • 3,000 website visits • 1,500 leads • 200 opportunities • $10M revenue Campaign C • 5,000 website visits • 1,000 leads • 300 opportunities • $6M revenue Which campaign should we run again next quarter?
19.
©2020 Adobe. All
Rights Reserved. Adobe Confidential. Measuring Marketing Performance Campaign A • 10,000 website visits • 1,500 leads • 150 opportunities • $5M revenue • 5:1 ROI ($1M cost) Campaign B • 7,000 website visits • 2,500 leads • 200 opportunities • $6M revenue • 20:1 ROI ($300k) Campaign D • 3,000 website visits • 1,500 leads • 200 opportunities • $10M revenue • 10:1 ROI ($1M) Campaign C • 5,000 website visits • 1,000 leads • 300 opportunities • $6M revenue • 3:1 ROI ($2M) Which campaign should we run again next quarter?
20.
©2020 Adobe. All
Rights Reserved. Adobe Confidential. Measuring Marketing Performance Campaign A • 10,000 website visits • 1,500 leads • 150 opportunities • $5M revenue • 5:1 ROI ($1M cost) Campaign B • 7,000 website visits • 2,500 leads • 200 opportunities • $6M revenue • 20:1 ROI ($300k) Campaign D • 3,000 website visits • 1,500 leads • 200 opportunities • $10M revenue • 10:1 ROI ($1M) Campaign C • 5,000 website visits • 1,000 leads • 300 opportunities • $6M revenue • 3:1 ROI ($2M) Which campaign should we run again next quarter? You can only maximize PIPELINE, REVENUE & ROI if you measure PIPELINE, REVENUE & ROI
21.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. Your essential performance insights in one, highly visual dashboard Performance Insights Capability Highlight (Attribution & ROI Dashboards) • Pre-built Performance Dashboards • Year-over-year Trend Analysis • Success Metric Data • Channel Performance • Program Performance • Pipeline, Revenue & Engagement Data • One-click Filtering • Export & Share • Single- & multi-touch Attribution Models Pre-built dashboards make critical metrics easy to access Easy-to-use UI for every marketer Built-in trend analysis to see changes in performance Use Cases: Easily understand campaign effectiveness Bring critical high-level data into planning meetings and QBRs Quickly understand changes in performance over time
22.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. How it works Pre-built Dashboards that are ready to use right away! Select the time period you want to view Select between contribution and trend analysis 1 Select which dashboard you want to view 2 3 Adjust the one-click performance data filters 4 5 View your marketing performance and ROI!
23.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. But first…. Setup! Performance Insights needs the right data. 23 Marketing Channels Do you have all the channels you need for your reporting? & are they configured correctly? For ROI calculations we need costs Period costs, if we want to be able to report on this, we need data. Remember “0” is also a value… Are you collection enough data? Pick-up SoMe clicks and other activity, using UTM codes, Smart campaigns and the right channel status configuration.
24.
Attribution Models
25.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. Account or Contact roles Attribution – assigned to Opportunity? Lead Creation Opportunity Creation Demo Anonymous First Touch 20 % 20 % 20 % 20 % MQL Deal / Revenue 20 % Monitored by Marketo Engage
26.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. 100% first anonymous touch MQL Deal / Revenue Anonymous First Touch Lead Creation Opportunity Creation Demo 100%
27.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. Multi-touch model Lead Creation Opportunity Creation Demo Anonymous First Touch MQL Deal / Revenue 20 % 20 % 20 % 20 % 20 % Monitored by Marketo Engage
28.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. Let’s take it for a spin… Performance Insights
29.
© 2023 Adobe.
All Rights Reserved. Adobe Confidential. Interesting link for after Rachel Miller Marketo Certified Expert - Shift Paradigm In-depth demo of Marketo Performance Insights https://www.youtube.com/watch?v=o_xymBdBnpU
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