Nora Gregorian has over 20 years of experience in client-focused travel consulting and sales. She is skilled in booking travel through Amadeus and Sabre, and has extensive experience planning trips to Australia and the South Pacific. Throughout her career, she has exceeded sales goals and increased revenue for various travel companies by 150% or more. She is now seeking a new position where she can continue providing excellent customer service and use her destination expertise.
I am re-joining the work-force after 8 years spent caring for children/elderly parent. Before that I spent 25 years at the award-winning adventure travel company, Wilderness Travel in Berkeley, CA where as Operations Manager I worked helped develop systems and company culture, training and overseeing 8 Area Managers (geographic 'areas'), 100+ different itineraries of multiple departures each in a hectic, but rewarding work environment. During my tenure, we had very little turn-over as staff under my supervision often stayed 15+ years. I am not attached to a career in travel and leisure, but I'd certainly entertain opportunities along with other fields where my skill-set may be put to good use.
I am re-joining the work-force after 8 years spent caring for children/elderly parent. Before that I spent 25 years at the award-winning adventure travel company, Wilderness Travel in Berkeley, CA where as Operations Manager I worked helped develop systems and company culture, training and overseeing 8 Area Managers (geographic 'areas'), 100+ different itineraries of multiple departures each in a hectic, but rewarding work environment. During my tenure, we had very little turn-over as staff under my supervision often stayed 15+ years. I am not attached to a career in travel and leisure, but I'd certainly entertain opportunities along with other fields where my skill-set may be put to good use.
Highly motivated and career-driven individual with 6 years of top performance in B2B sales and luxury retail sales. Recognized as an adaptable and detail-oriented individual who has exceptional research and analysis capabilities as well as written and verbal communication skills in English and Arabic. Very personable demeanor with excellent client management skills and who thrives in a competitive and fast-paced business environment.
High energy sales professional with over 10 years of successful experience in business development and customer service for major companies and venues, including business-to-business, outside sales and consultative sales experience. Excellent communication, analytical and planning/organizing skills, as well as the ability to work effectively in teams
1. NORA GREGORIAN
1889 Alpha Road Cell: 818-339-3807
Glendale, CA91208 nora.gregorian@gmail.com
Summary
Client-focused Travel Consultant with 20+ years ofsales and customer service experience ; detail-oriented professional
with superb people skills, excellent at juggling multiple tasksand working under pressure.
Skills
AMADEUS savvy familiar with SABRE
MS Office proficient Excellent planning and interpersonal skills
Fluent in English, Armenian and Farsi Effective team player
South Pacific Destination Specialist Perform well in high-demand, fast-paced
Extensive travel background environments
Accomplishments
Increased AfricanTravel's air salesby 150% within a year ofemployment
Developed marketing and sales strategies which resulted in 100% growth ofthe air department
Created repeat businessby developing long-term relationship with customers and increased the group sales
volume by 75%
Recipientof Air Department Top Sales Agentof the Year Award 2013
Experience
Tour Escort 12/2014 - 12/2014
Far Fung Places LLC San Francisco, CA
Private Tour Escort to a multi-generational family trip to Australia.
Air Center Reservation Agent 11/2010 - 09/2014
African Travel Inc Glendale, CA
High volume air and hotel package sales
Assisted the department manager in preparing the promotional air advertisementsfor the quarterly E-Blasts
Surpassed all sales expectations and increased the department revenue by 150% only one year in position
"2013"Air Department Top Sales Agent of the Year
Assistant Manager and In-House Travel Agent 10/2009 - 09/2010
LawOffices ofArmen Janian & Associates Glendale, CA
Corporate travel arrangement, meeting and event planning
Expert Teller II 01/2008 - 08/2009
Wells Fargo Bank Glendale, CA
Executed customer transactions, including deposits, withdrawals,money orders and checks
Maintained balancing record with100% rate of accuracy
Successfullymet and exceeded the quarterly salesgoals and received top boxscore for customer service
performance
South Pacific Senior Sales Agent 02/1999 - 12/2007
Brendan Worldwide Vacations Chatsworth, CA
High volume South Pacificcustomized FIT and brochure product sales
Created repeat business by developing long-term relationshipswith regular customers
Surpassed all sales expectationswith 2.5 Million annual sales record
South Pacific department's top producer (2005 & 2006) and top ranking salesagent since 2000 onwards
Education and Training
Bachelor's degree: University of Phoenix - Business Management 2008
Woodland Hills, CA
Business Management
Diploma: Marketing
Marketing Alison - On line Tourism Studies, Marketing and Promotions ALISON - On line
