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Jeremy S Ramey Marriott Resume (2)
- 1. JSR Jeremy Scott Ramey2015 2515 Northeast Expressway Atlanta, Ga 30345 Home/Cell: 770.940.7288 Email: jsr110187@gmail.com - or - jeremy.ramey@marriott.com Objective: Outstanding leader with extensive experience with a high performance record in group’s revenue/leadership/team enhancement/events/banquet andoperations seeking the position as your new Assistant GeneralManager. Education: Carver High School May, 2006 Major – JROTC The ArtInstitute of Atlanta August, 2009 Bachelor Fashion Marketing & Designed Career Experiences Courtyard by Marriott Atlanta Airport North 311AD Current Employment-2012 Hapeville, Ga Title Currently Held: Event Specialist Translating all information to the appropriate departments of the hotel to ensure the hotel presentation and readiness for all Events/Groups Creating Banquet Event Orders, building room blocks within MARSAH/FOSSE, sending rooming lists documents to secure the agreements between the client and the hotel. Conducting daily banquets inspections to ensure the meeting spaces have been arranged and ready for show and sell. Utilize SFA system to manage group and meeting room turnovers and ensure Front Desk and Bistro teams are properly prepared for all groups and events. Review Food & Beverages for Events/Groups to review pricing and to upsell any items to maximize profit for the hotel Ensure the bistro and house-aide team executes the Food & Beverage setup, meeting space arrangements. Ensures that events progress seamlessly by following established procedures, collaborating with every department of operations. Submitting banquets service charge for the bistro associates payroll. Acts as liaison between field salesperson and customer throughout the event process. Manage group’s room blocks and meeting space for average to large sized assigned groups. Ensures billing accuracy and conducts bill reviews with the client prior to processing their final bill. Ensuring the Group contact knows I am their point of contact from the turnover SFA till the end of their event. Sales Review 2014 &2015 Budget 2014 Group Goal Sleeping Room $126,000 – Actual Sleeping Rooms Summary $299,929 Budget Goal F&B $55,000 - Actual Function F&B - $108,907.71 Budget 2015 Group Goal Sleeping Room $385,500 – Actual Sleeping Rooms Summary $562,809 Budget Goal F&B $75,000 - Actual Function F&B - $137,541.10 Definite Final Revenue Percentage Results 2014 – 91.91% Definite Final Revenue Percentage Results 2015 – 98.34% Courtyard by Marriott Atlanta AirportNorth 311AD Hapeville, Ga 2012 -Current Employment-2012 Title Held: Front Desk Representative/Bistro A/R training for billing invoices and collecting payment on pass due contract invoices and groups Checking in & out process for hotel guest Completing daily deposits Team training for new hires for (Front Desk, Housekeeping, Bistro & House-Aide)providing Marriott International training guides and skillset performance training Providing amazing customer service Maintaining a Front Desk GSS Scores: 89% in 2012; 93% 2013; and 100% 2014
- 2. JSR Jeremy Scott Ramey2015 Creating new lead measures and WIG goals to improve GSS scores and customer services performances Handling credit and charge backs to credit card disputes Handling group rebates and concessions and commissions Bistro certificate 2014 (TIPS) training and certificate 2012 & 2013 Courtyard by Marriott Atlanta Airport North 311AD 2012 -Current Employment-2012 Hapeville, Ga Title Held: NightAuditor Lead Conducting the daily deposit and safe access Prepared the period end packet Prepared the front desk weekly schedule Prepared the night audit packet for the General Manager Conducted front desk, housekeeping and bistro meeting to review new trainings and leadership concerns Courtyard by Marriott Atlanta Buckhead/ Franchised Atlanta, Ga 2010 – 2012 Title Held: Front Desk Representative Checking in and out the guest of the hotel Providing amazing customer service Maintaining a Front Desk GSS Scores: 91% in 2010; 95% 2011; and 92%2012 Ensures that events progress seamlessly by following established procedures,collaborating with every department of operations Conducting sales calls with the Director of Sales and Sales Coordinator Conducting cold visits to the company in the hotel area Reviewing the sales budget report with the Director of Sales Skillset Established track record of exceptional sales results Excellent communication skills Energetic Accounting Receivable Employee New hire Training Bluecube/Scheduling/Actuals SFA Web/CI/TY Safe Control/Safe Access Groups Commissions/Groups Rebates Compelling leadership skills MICORS/FOSSE/MGS Checkbook Daily deposits Exceptional multitasking Awards Recipient of Event Specialist of the Month of September 2014 Recipient of Event Specialist of the Month of February 2015 Recipient of Event Specialist of the Month of March 2015 Recipient of Event Specialist of the Month of August 2015
- 3. JSR Jeremy Scott Ramey2015 References Jana Grant Title: Extended SS/ES GROUP & CATER SLS LEADER Contact Info: 404.825.5698 Company: Marriott International Wesley Shumaker Title: SS/ES GROUP & CATER SLS LEADER Contact Info: 678-695-9114 Company: Marriott International Michael Boscoe Jr. Title: DIR-SALES-CFRST GRP &CATERING Contact Info: 404.825.5698 Company: Marriott International Meredith Massive Title: Director of Learning Contact Info: 305.298.9917 Company: Marriott International Mercy Tanyi Title: Operations Manager Contact Info: 678.570.0428 Company: Marriott International Sue McCormick Title: Director of Sales Contact Info: 404.667.8616 Company: Interstate Hotels/Marriott Franchise Jose’ G. Salazar Title: General Manager Contact Info: 770.789.7947 Company: Marriott International Becky Price Title: SENIOR ACCOUNT EXEC, AIRLINE Contact Info: 615.828.8367 Company: Marriott International