NorHishamBinRahmat is seeking a new career opportunity to gain experience and knowledge in IT operations. He has over 10 years of experience in various IT roles including system administration, network administration, and technical support. His objective is to provide smooth daily IT operations and become an expertise in the field.

1. NorHishamBinRahmat
OBJECTIVE
Gain new experience and knowledge once my career in placed to provide or giving improvement and
development for IT operation and also to become expertise also to ensure that the daily operation will running
smoothly as per expectation and request.
PERSONAL INFORMATION
Date Of Birth : 9.2.1982
Race : Malay
Religion : Muslim
Age : 34 years
Sex : Male
IC.No : 820209-01-6139
Phone No. : 019-6276252(mobile)
Current address : No.15 Jalan 10/6A Seksyen 10,
46000 Petaling Jaya,
Selangor, Malaysia
EXPERIENCE
1) System Administrator ( Technip GeoProduction (M) Sdn Bhd ) - April 2014 - Present
Current Project Involved
 RAPID ( Refinary and Petrochemical Integrated Development )- PETRONAS
No.15 Jalan 10/6A Seksyen 10,
46000 Petaling Jaya,
Selangor.Malaysia
019-6276252
disarm82@gmail.com

2. Job Duties/Summary
The Project Information Technology Specialist role provides technology service delivery to the project
Providing information technology and applications support solutions for the project team.
- Responsible for coordinating and managing IT support activities on the project under the direction
of the Project Information Manager
- Works with the project team to assist with all IT support requirements
- Assist with the implementation of the project network environment including hardware
- configuration, software deployment, testing, troubleshooting and reporting
- Assist in the implementation of all project applications and support procedures
- Provide specialized support for the implementation of voice (desk phone & mobile), wireless, security
and printing services and systems
- Provide project Help Desk services and support and assist in the escalation of support and problem
solving activities for the project team
- Assist with project training requirements for applications and systems as required
- Assist with IT hardware & software procurement and asset management
- Involve server installation, backup tape and upgrade. maintain desk phone via systems telnet@hyperterminal
for Alcatel phone systems. network ( such as cabling, troubleshooting and installation especially on hardware )
- Maintain Lotus Domino Email Systems 8.5 ( such as creation, deletion, troubleshooting ) also acting as Lotus
Domino Administrator for ay related to user email.
Other Functions
- Other duties as project assigned
1) LAN Administrator ( GOM Resources Sdn Bhd ) - 15 Oct 2010 – March 2014
 Maintaining systems and application
 Support to maintain Active Directory
 Maintain the server, network, telecommunication, Backup, electricity
Server - Active directory and all related to the systems such as print server, computer,
user account, shared drive, data, Access permission, server installation

3. Network - Basic to maintain the Firewall, MPLS router, Switches, Bluecoat and all related to
LAN ( Offshore, Barge, Onshore ), VSAT communication systems for barge
Telecommunication - Phone systems ( PBX ) and all related to the telco devices and also
BlackBerry
Backup - Maintaining backup systems using MSL4048 Library for daily and
weekly backup Included hardware and software
( Symantec Backup ) also new installation
 Maintaining computers, video conference include installations and purchasing
all other IT assets ( Offshore, Barge, Onshore ).
 Liase with building Management/maintenance for any issue or disruption on electricity
 Maintaining cctv systems , FM200, Attendance systems
 Involve office renovation
2) TechnicalConsultantII(HewlettPackard)28June2010–14Oct2010
 Maintaining systems for Jusco and a few company
 Supporting to maintaining the application and Active Directory
 Maintaining the server
3) ServerEngineer(10January/07)ShellInformationTechnologyInternational,Cyberjaya
 Maintaining, troubleshooting and installation of server (HP Proliant,IBM,Compaq Proliant, Maintaining
server configuration including server hardware such as SCSI,RIB Connection,
 Server Troubleshooting.
 Sun Microsystems, print server, SAN switch, software, network, laptop, desktop,hardware
 Maintaining hardware issue related to server, desktop, laptop
 Maintaining storage such as SAN storage, EVA,MSA,Adic Library (Hardware specialist),
 Do installation the fiber cable for storage (EVA, MSA, SAN)
4) TechnicalConsultant II (24April/06)HPTower,KL
 Maintaining Nokia Systems (Server) include hardware, resources in Active Directory,File &
 Print server,Software,Network)
5) SystemSupportTechnician(Sept1/04)NortekComputerSdn.Bhd
 Computer Maintenance
 Networking (LAN, Wireless)
 Management (Quotation, Purchase Order, Tender)
 Server (Installation Software & Hardware for HP Proliant Server)
 File and print server (printer, plotter)
 Network Cabling

4. 6) PracticalandContractMicrosoftCertifiedSystemEngineerAtTakafulNasional
(Headquarters),2monthpractical,4monthcontract
 Computer Maintenance
 Networking
 Develop System
 User email (Microsoft Outlook) with Exchange server
 Information Management
 Desktop Management
 Operating System/system Problem Solution
EDUCATION
Diploma Information Technology
 CGPA 2.71
CERTIFICATE
Microsoft Certified Database Administrator (MCDBA)
 Pass
Microsoft Certified Professional (MCP)
 Pass
HP Certified Professional (HP Proliant ML/DL Servers)
 Pass
HP Certified Professional (HP Commercial Desktops, Workstations and Notebooks))
 Pass
ABILITY
Microsoft office(97,2000,XP,2003), Adobe Pagemaker, Adobe Photoshop, 3D Studio
Max, Macromedia Authorware, Adobe Image Ready, HTML, Troubleshooting,
Computer Maintenance, Operating System (windows95,98,Millenium,XP,2000,2000 server,2000 Advance
server, 2003 server,Windows Vista, Unix), Microsoft Exchange Server, Active Directory,
Networking(LAN,Wireless), Maintaining Citrix programme (user account), configuring TCP/IP, Operating
System/windows system problem solution,IBM AS400, maintaining user email.(Outlook).Maintaining user
account.Management(Purchase Order, Prepare quotation)
Network Cabling, Sun Solaris, Storage (MSA, EVA, SAN), Server (Compaq Proliant, HP Proliant,
IBM server, Sun Microsystems), Backup Tape Library ( MSL4048 ).Phone Systems ( Alcatel ).
LANGUAGE

5. Speak and written in Malay and English
OTHERS
Implementing HP Proliant Server course
 Hewlett Packard Training Centre at Wisma Academy Petaling Jaya
Primary School
 Sekolah kebangsaan Felda Pengeli Timur Kulai,Johor (1989-1994)
Secondary School
 Sekolah Menengah Kebangsaan Bandar Tenggara (1995-1998)
 Sekolah Menengah Kebangsaan Felda Semenchu (1999)
Institut Teknologi Tun Abdul Razak
 Kuala Lumpur
Microsoft Certified System Engineer (15 September-14 December)
 MIS Technologies Centre Johor Bahru
MCSE Module : - 70-210 (Microsoft Windows 2000 Professional)
- 70-215 (Microsoft Windows 2000 Server & Advanced Server)
- 70-216 (Network Infrastructure)
- 70-217 (Active Directory Services)
- 70-219 (Designing Active Directory)
- 70-228 (SQL Server System Administration)
- 70-229 (SQL Database Design And Implementation)
Additional Module : 1.Hardware (A+)
2.Networking
DATE AVAILABLE
1 Month

6. REFERENCES
1) Moktar, Abdul Hamid
Manager,
Level 16 Etiqa Twins,
Jalan Pinang,
50450 Kuala Lumpur
Email : moktar@gomresources.com
+60321762000
1) Noushad Ali Sethi,
Senior Manager,
Technip ( formerly known Global Industries ),
#03-24/28 The Gemini Lobby D,
Singapore Science Park II,
41 Science Park Road,
Singapore 117610.
Email :noushada@technip.com

7. REFERENCES
1) Moktar, Abdul Hamid
Manager,
Level 16 Etiqa Twins,
Jalan Pinang,
50450 Kuala Lumpur
Email : moktar@gomresources.com
+60321762000
1) Noushad Ali Sethi,
Senior Manager,
Technip ( formerly known Global Industries ),
#03-24/28 The Gemini Lobby D,
Singapore Science Park II,
41 Science Park Road,
Singapore 117610.
Email :noushada@technip.com