Nonverbal communication: Definition, types, Importance and how to improve.

1. Nonverbal
Communication
Sudhansu Senapati

2. What is Nonverbal Communication ?
Communication without use of spoken language.
■ Gestures
■ Facial expressions
■ Body positions or body language
■ Eye contacts
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3. Types of Nonverbal Communication
■ Paralanguage: Way of speaking.
■ Facial expressions: Happiness, sadness, anger, surprise, fear, etc.
■ Posture: Way of sitting, standing and leaning.
■ Gestures: Way of hand movement
■ Eye contact: Way you look like- interest, affections, hostility, etc.
■ Touch: Handshakes, hug, pat, controlling grip
■ Space: How close you stand or sit
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4. Importance of NVC
■ Repetition: strengthens the message.
■ Contradiction: Expression contradicts your message.
■ Substitution: Conveying message without saying
■ Complementing: Adds to the message, e.g.: Pat on the back.
■ Accenting: Expressions of importance.
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5. Incorrect NVC
■ Poor stance or Posture.
■ Avoiding eye contact.
■ Creating a barrier.
■ Unproductive use of space.
■ Repetition of gesture
■ Negative facial expression
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6. How to Improve NVC
■ Maintain eye contact.
■ Use your facial expressions
■ Considerate of personal space
■ Mind your posture and gesture
■ Aware of tones and sounds
■ Control your emotions
■ Practice
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7. Thank you!
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