Macedonian nonprofits face barriers to digital transformation, with 22% citing lack of digital skills as the biggest challenge. They express a need for better hardware and software, particularly in antivirus, backup, and firewalls, while planning to intensify usage of tools like Zoom, WordPress, and Microsoft 365. The COVID-19 crisis has accelerated their push towards adopting and improving technology for enhanced digital security and operational efficiency.

1. NEXT DIGITAL STEPS
THE BIGGEST BARRIERS
HARDWARE NEEDS
SECURITY PRACTICES
SOFTWARE NEEDS
SECURITY IMPROVEMENTS
These are the top 5 software categories that Macedonian nonprofits intend
to start to use or use more intensively in the coming period.
Around 22 percent of surveyed nonprofits believe that the lack of digital skills
and knowledge is the most significant barrier for better and more efficient use
of technology.
Nonprofits in Macedonia state that their most significant needs are laptops,
offline data storage space, and projectors.
Nonprofits mostly use various tech solutions for antivirus, backup, and firewalls.
However, they use encryption, VPN, and fraud detection solutions very rarely.
The most popular software solutions nonprofits would like to use are Zoom,
WordPress, Microsoft 365, Photoshop and Gmail.
For improved digital security, nonprofits believe that they need better software
in the first place, followed by better skills and knowledge within the team.
COVID-19 crisis has forced the nonprofit sector into digital transformation.
We researched how Macedonian nonprofits use technology, their
security practices, and their most pressing digital needs.
Research by
NONPROFIT TECH NEEDS
in North Macedonia
Photoshop
70.6%
WordPress
76.5%
62.7%
43.1% 41.2%
60.8% 58.8%
Databases
49.0%
Donation/grant management
Project management
76.5%
Cameras
60.8%
Resources to buy hardwareResources to buy software
21.6%
Lack of knowledge and skills
Laptop PC
90.2%
Offline storage
Desktop PC
Smartphones
Access control
70.6%
Servers
60.7%
Tablets
72.5%
Projectors
Antivirus and antimalware
Supported by
Backup Firewall
7.8% 5.9%
Encryption of data Fraud detection Virtual private network
(VPN)
17.6% 13.7%
Preventing hacks Encryption of communication
Better software Better skills Better hardware
Gmail
54.9%
Conference calls and webinars
52.9%
Data collection
Zoom
72.5%
82.4%
56.9%
52.9%
76.5%
94.1%
78.4%
70.6%
25.5%
13.7%
84.3%
74.5%
Microsoft 365
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