Albanian nonprofits face significant barriers in digital transformation, particularly a lack of digital skills and knowledge, with 14% citing this as a major issue. Their primary technology needs include laptops, offline storage systems, and projectors, while software interests lean towards Microsoft 365, Photoshop, and Zoom. Nonprofits acknowledge the need for improved digital security measures, indicating that better software, skills, and knowledge are critical for their progress.

1. NEXT DIGITAL STEPS
THE BIGGEST BARRIERS
HARDWARE NEEDS
SECURITY PRACTICES
SOFTWARE NEEDS
SECURITY IMPROVEMENTS
These are the top 5 software categories that Albanian nonprofits intend to
start to use or use more intensively in the coming period.
Around 14 percent of surveyed nonprofits believe that the lack of digital skills
and knowledge is the most significant barrier for better and more efficient use
of technology.
Nonprofits in Albania state that their most significant needs are laptops,
offline data storage space, and projectors.
Nonprofits mostly use various tech solutions for antivirus, backup, and firewalls.
However, they use encryption, VPN, and fraud detection solutions very rarely.
The most popular software solutions nonprofits would like to use are
Microsoft 365, Photoshop, WordPress, Zoom, and MailChimp.
For improved digital security, nonprofits believe that they need better software
in the first place, followed by better skills and knowledge within the team.
COVID-19 crisis has forced the nonprofit sector into digital transformation.
We researched how Albanian nonprofits use technology, their
security practices, and their most pressing digital needs.
Research by
NONPROFIT TECH NEEDS
in Albania
Photoshop
52.4%
Microsoft 365
61.9%
47.6%
61,9%
52,4%
52.4%
71.4%
Social media management
47.6%
Data storage
External communication
81.0%
Cameras
61.9%
Resources to buy hardwareResources to buy software
14.3%
Lack of knowledge and skills
Laptop PC
95.2%
Offline storage
Servers
Projectors
Encryption of communication
66.7%
Tablets
57.1%
Smartphones
76.2%
Desktop PC
Antivirus and antimalware
Supported by
Backup Firewall
14.3% 14.3%
Preventing hacks Virtual private network
(VPN)
Fraud detection
33.3% 33.3%
Encryption of data Access control
Better software Better hardware Better skills
Microsoft Teams
57.1%
Conference calls and webinars
47.6%
Internet security
Zoom
90.5%
76.2%
61.9%
52.4%
61.9%
100%
85.7%
71.4%
42,9%
19.0%
66.7%
57.1%
WordPress
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