A study on communication

1. SUBJECT PRESENTATION ON
COMUNICATION
BY-
RAHUL SAXENA

2. ASPECT OF COMUNICATION
IN NEGOTATION
There are basically 2 aspect of communication :
1)Verbal communication
2)Non-verbal communication

3. VERBAL COMMUNICATION
• Use of sound and language to relay a
massage.
• An effective way of explaining intangible
concept.

4.  Important consideration –
1) Rules govern communication in negotiation
interaction in following ways:-
a) many of rules are generated through the
negotiation interaction.
b) rules may be generated in a pre-negotiation
stage.

5. 3) Communication function to
Exchange information
Identify patterns of behaviour
4) Communication in negotiation focuses on
substantive issues.
Procedural issues.
Interpersonal negotiation relationship.
Intangible issues

6. Non verbal communication

7. Communication
(having)
No words
• All behavior expressed consciously or
unconsciously in front of others and perceived
by others.
• Expressed through gestures ,postures etc.

8. Various parts of non verbal comm.:-
• Sign language (symbols and signs)
• Para language like language ( i.e.. How a
speaker speaks)
• Body language or kinesics
• Proxemics or space language
• Chronemics or time language

9. Importance of non-verbal comm.
In negotiation
• Speedy
• Prompt and easy feedback
• Creates interest(colorful pictures,paintings
etc)

10. Thanks