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Goldman Introduction to Nonverbal Communication


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Goldman Introduction to Nonverbal Communication

  1. 1. Nonverbal Communication •An Introduction to a Field
  2. 2. The Basic Communication Model Message •Sender •(Encoder) Channel Receiver (Decoder) Feedback 2
  3. 3. • 1) It seems that we cannot, not communicate. That is, we constantly behave. • 2) Nonverbal behaviors can influence both sender and receiver • 3) The role of nonverbal communication can change from person to person Three Important Points
  4. 4. • • • • • • Omnipresent Multifunctional (some behaviors) Universal Affect Understanding Primacy Trusted NV Important to Study 4
  5. 5. • • • • • Defining Nonverbal Communication Classifying Nonverbal Behavior Nonverbal comm. in the communication process History of Nonverbal Communication Nonverbal communication in everyday life Five Perspectives of Nonverbal 5
  6. 6. • A. What do we mean by Nonverbal Communication? • “The study of behaviors other than words that create shared meaning between people who are interacting with one another,” (Hale, 2003) Defining Nonverbal Communication
  7. 7. • Processing Nonverbal Communication • Encoding • Decoding • Awareness and Control • Level of Awareness • Level of Control over a Behavior Defining Nonverbal Communication 7
  8. 8. • The Communication Environment • Physical Environment • Fixed features (e.g. room, walls) • Movable Objects (e.g., desks, lamps) • Architecture • Spatial Environment • Proxemics Classifying Nonverbal Behavior
  9. 9. • The Communicator’s Physical Characteristics • • • • • Attractiveness Body shape Odor Artifacts Tattoos Defining Nonverbal Communication 9
  10. 10.  Body Movement and Position  Kinesics – the study of how humans use movement to communicate 1. Speech-Independent 2. Speech-Related  Gestures  Posture  Touching  Facial Expressions  Vocal Behavior  Nonverbal TED Talk Defining Nonverbal Communication 10
  11. 11. • Emoticons/CMC • Technology has not reduced the importance of NV communication, rather the opposite • We now rely on NV in CMC more than we ever have  • Time • Chronemics - Study of how time can be used to communicate • For example, what does being late to every class communicate? Nonverbal Communication 11
  12. 12.  The verbal and nonverbal dimensions of communication are often woven together to create the entire communication process.  Verbal and Nonverbal Interrelate  Repeating  Conflicting  Complementing  Substituting  Accenting and Moderating  Regulating Nonverbal Communication in the Total Communication Process
  13. 13.  NV Communication has been around for centuries  Scholars have primarily been interested in the functions of nonverbal communication 1. 2. 3. 4. Expressing emotions Conveying interpersonal attitudes Presenting one’s personality to others Accompanying speech for the purposes of turn taking, feedback, attention… History of Nonverbal Communication 13
  14. 14.  Most Importantly…  One cannot communicate effectively unless he/she has an appropriate use of NV in their interactions  First impressions  Attire, smiling, posture, proximity all tell you something about the individual  The negative aspects of a first impression are remembered much longer than the positive.  Occupations  NV communication plays a large role in our jobs as well Nonverbal Communication in Everyday Life 14
  15. 15. It is virtually impossible to separate verbal and nonverbal communication  Most often used together to communicate a message The symbolic nature of communication is an inherent and important aspect of communication The amount of control we have varies  Some things we may have very little control over (e.g., the shape of the building we work in), while other things we have a high levels of control (e.g., the clothes we wear) Extra Notes 15