This document discusses nonverbal communication and body language. It provides examples of common body language gestures and their meanings, such as a shoulder shrug indicating a lack of understanding. Specific gestures involving the hands and arms are explored, including open palms being associated with honesty. The document cautions against certain gestures that can create wrong impressions, like finger pointing or fidgeting, and recommends maintaining good posture and eye contact for effective communication.

1. NON VERBAL COMMNICATION
BODY LANGAGUE
HARI MOHAN (17PBA019)
SAPNA DEVI (17PBA042)
BADDI UNIVERSITY OF EMERGING SCIENCES AND TECHNOLOGY

2. NONVERBAL COMMUNICATION
Nonverbal communication includes all
unwritten and unspoken messages, both
intentional and unintentional.

3. FEATURES :
 Non verbal communication flows through all acts of
speaking or writing.
 They are the wordless messages .
 Is a creative activity , which comes through stimuli
produced by the mind.

4. Body Language
During our life we all use body language all the
time without knowing or realizing it.
Example : When a child has had enough to eat,
he turns his head from side to side, to stop his
parents from feeding him.
Example: “Shoulder Shrug” is something we do
when we don’t know or understand what the
person is talking about.
4
Shoulder Shrug Gesture

5. Palm Gesture
An open palm is associated with “truth”.
People use two basic palm positions:
1-Palm facing upwards.
2-Palm facing down.
Examples:
1-When a child is lying or counseling something
his palms are hidden behind his back.
2-When a husband is concealing his whereabouts
from his wife, he hides his palms in his pockets or
in an arm folder position when explaining where
he was.
5
Palm facing upwards

6. Palm Gesture
One of the most irritating palm gestures one can use when speaking is
“Pointed Finger”.
If you are a habitual finger pointer, try practicing the palm up and
palm down position where it will create a more relaxed attitude and
have more positive effect on other people.
Another huge mistake we make when arguing or having a
conversation is waving our hands or waving it fanatically.
6
Pointed Finger Gesture

7. Hand and Arm gestures
We use all the time hand and arm gestures, to express our feelings of
happiness, frustration..etc
Hands Clenched Together Reflects :
-Confidence.
-Frustration.
This gesture has 3 main positions:
1-Hands clenched in front of the face.
2-Hands resting on the desk.
3-Hands resting on lap or placed in front of the crotch when standing.
7

8. Hand and Arm gestures
8
Hands clenched in front
of the face
Hands resting on the
desk
Hands in front of
the crotch

9. WORNG GESTURES
9/27/2010 LAT TRAINING DEPARTMENT - COMMUNICATION & BODY LANGUAGE VER 1 9

10. Leaning Back too
much — you come
off lazy or
arrogant
No: 1

11. Leaning forward
— can seem
aggressive. Aim
for a neutral
posture
No: 2

12. Breaking eye contact
too soon — can
make you seem
untrustworthy or
overly nervous. Hold
eye contact a hair
longer, especially
during a
handshake
No: 3

13. Nodding too much
— can make you
look like a bobble
head doll! Even if
you agree with
what’s being said,
nod once and then
try to remain
still
No: 4

14. Chopping or
pointing with
your hands —
feels aggressive
No: 5

15. Crossing your arms
— makes you look
defensive, especially
when you’re
answering
questions. Try to
keep your arms at
your sides
No: 6

16. Fidgeting —
instantly
telegraphs how
nervous you are.
Avoid it at all
costs
No: 7

17. Holding your hands
behind your back
(or firmly in your
pockets) — can look
rigid and stiff. Aim
for a natural, hands
at your sides
posture
No: 8

18. Looking up or
looking around — is
a natural cue that
someone is lying or
not being
themselves. Try to
hold steady eye
contact
No: 9

19. Staring — can be
interpreted as
aggressive. There’s
a fine line between
holding someone’s
gaze and staring
them down
No: 10

20. Failing to smile —
can make people
uncomfortable, and
wonder if you really
want to be there. Go
for a genuine smile
especially when
meeting someone
for the
first time
No: 11

21. Stepping back when
you’re asking for a
decision — conveys
fear or uncertainty.
Stand your ground,
or even take a slight
step forward with
conviction
No: 12

22. Steepling your
fingers or holding
palms up — looks
like a begging
position and
conveys weakness
No: 13

23. Standing with
hands on hips — is
an aggressive
posture, like a bird
or a dog puffing
themselves up to
look bigger
No: 14

24. Checking your
phone or watch —
says you want to be
somewhere else.
Plus, it’s just bad
manners
No: 15

25. So, what should you do? Aim for good
posture in a neutral position, whether
sitting or standing.

26. Stand with your arms at your sides, and sit
with them at your sides or with your hands in
your lap. Pay attention so that you naturally
hold eye contact, smile, and be
yourself.

27. If you discover you have a particular
problem with one or two of the gestures on
the list, practice by yourself with a mirror or
with a friend who can remind you every
time you do it, until you become aware of the bad
habit yourself.