The document discusses various barriers to effective listening in communication. It identifies several types of barriers including physical barriers like tiredness or discomfort, socio-physiological barriers like emotions, linguistic barriers like use of jargon or complex vocabulary, cultural barriers, and environmental barriers like noise or uncomfortable seating. Specific barriers mentioned are ambiguity, inability to convey the message appropriately, using the wrong medium, lack of understanding cultural differences, lack of interest, listening with preconceived ideas, physical discomfort, and noise. Effective listening is important for successful communication, but these barriers can interfere with the listening process.
3. The importance of listening in communication is
enormous.
People often focus on their speaking ability believing
that good speaking equals good communication.
The ability to speak well is a necessary component to
successful communication.The ability to listen is
equaly as important.
There are some barriers for listening,which will effect
the listening process.
Anything that creates a hitch/snag in the process of
communication can be termed as a BARRIER.
Broadly, barriers are caused by a speaker, listener or
the location.
INTRODUCTION
4. • FOLLOWING ARE THE MAJOR BARRIERS TO
LISTENING
Ambiguity in the mind of the sender about the message.
Inability to convey the message as per the need and
level of the receiver.
Inappropriate use of medium to convey the message.
Lack of understanding about the cultural differences of
the listener.
Lack of the interest or inattentiveness of the receiver.
Listening with precoceived ideas or a prejudiced
mindset.
Physical discomfort in terms of seating arrangements,
hunger, thirst or nature’s call.
Noise e.g. Vehicles or murmur among the audience.
5. Barriers to effective listening :-
Physical Barriers
Socio-Physiologycal Barriers
Noise
Linguistic Barrier
Cultural Barriers
Emotions
Time & Distance
Environmental Barriers
6. • Physiological Barriers
Emotional states which are brought to the communications or result
from it can come between what is being said and effective listening and
understanding.
For example:
1. Own Anxiety
2. Anger
3.Frustration –
inability to put across
ideas
7. • Physical Barriers
The physical conditions of the listener can affect concentration and
restrict the amount of information taken on.
For example :
1. Headache
2. Hearing
impairment
3. Tiredness
5. Poor eyesight4. Discomfort, pain, illness
8. • Linguistic Barriers
Linguistic barriers derive from the speaker and make it
difficult for them to be listened to. They can be summarized
as follow:
1. Jargon or
Specialist language
2. Monotonous
voice
3. Inappropriate
tone
4. Hasitant manner
5. Badly organized material 6. Complex sentances
7. Complex vocabulary
9. • Environmental Barriers
The following, if encountered, can mae us switch off from what is being
said, to allow our minds to temporarily concentate on our surroundings :
1. The room too
hot or too cold.
2. The lighting too
bright or too dim.
3. Uncomfortable
seating
4. Smells
5. Infrastructure
6. Noise