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Midwest Environmental Compliance
Conference
Chicago, IL – October 30, 2015
10 Tips for Implementing an
Effective Audit Program
Principal, Manager of
Tellevate’s Compliance
Services
– Certified environmental and
management systems auditor
– Previous experience as a
Regulatory Environmental
Engineer
– B.S. Manufacturing
Engineering, Boston University
Areas of expertise:
• Environmental
compliance
program support
• Air quality
compliance
• Multi-media
compliance
auditing
• Management
systems
• Agency
consultation and
litigation support
10/30/2015 For the MECC – Chicago 2
Nick Steinke, P.E., CPEA, SFP
10/30/2015 For the MECC – Chicago 3
1. Obtain Management Support for
Established Project Objectives
Implementing an Effective Audit
Program
• Management Support is Key
• Use Management Priorities to Establish
Program Objectives
• Program Objective Considerations
• Compliance
• Continual Improvement
• Technical Assistance and Training
10/30/2015 For the MECC – Chicago 4
2. Define the Audit Scope and
Protocol
Implementing an Effective Audit
Program
• Regulatory Scope
• Permits, Plans
• EMS?
• Protocol
• Content: Questions?
Checklists? Lists?
• Citations/References
• Updates
10/30/2015 For the MECC – Chicago 5
3. Include Root Cause Analysis
and Other Key Metrics
Implementing an Effective Audit
Program
• Root Cause Analysis
• Map to EMS -> Business Processes
• Prioritize Findings
• Emergency | Regulatory | Policy | BMP
• Environmental Media Area
• Location (Facility? Building? Room?)
• Responsible Organization/Program Area
10/30/2015 For the MECC – Chicago 6
4. Consider Technical
Assistance and Training
Implementing an Effective Audit
Program
• Plant Participation and Buy-In
• Corrective and Preventive Action
Timeframe
• Cost-Effective
• Promotes Open Communication
• Supports Root Cause Analysis
• Overall Program Success
10/30/2015 For the MECC – Chicago 7
5. Leverage Technology
Implementing an Effective Audit
Program
• Data Collection
• Reporting
• Analysis
• Framework for Consistency
• Protocol Integration, Updates,
Customization
• Communication
• Within the Organization
• With Management
10/30/2015 For the MECC – Chicago 8
6. Establish Formal Reporting
Process and Timeframe
Implementing an Effective Audit
Program
• Report Content
• Clear
• Concise
• Objective
• Clearly Distinguish Findings and
Recommendations
• Timeframe, Corrective Action and
Liability
10/30/2015 For the MECC – Chicago 9
7. Establish Formal Corrective
Action Process
Implementing an Effective Audit
Program
• Audit Findings -> Report -> Now What?
• Timeframe
• Liability of Long/Undefined Internal
Process
• Roles and Responsibilities
• Corrective and Preventive Action
(Address the Root Cause)
10/30/2015 For the MECC – Chicago 10
8. Use Qualified Auditors
Implementing an Effective Audit
Program
• Credibility
• Audit Quality
• Technical Assistance
• External Auditors
• Benchmarking
• Overcome Institutional Norms,
Constraints
• Stakeholder Perception
• Community and Regulator Perception
10/30/2015 For the MECC – Chicago 11
9. Use Risk-Based Approach
Implementing an Effective Audit
Program
• Resource Considerations v.
Considerable Audit Protocol
• Focus Auditor Resources on Issues
with Greatest Risk
• Environmental Impact and Regulatory
Liability – What Else?
• EMS Alignment Keeps Process
Consistent with Organization Goals
10/30/2015 For the MECC – Chicago 12
10. Document Formal Audit
Program
Implementing an Effective Audit
Program
• Clearly Define and Communicate
Program Objectives and Approach
• Establish Accountability
• Define Roles and Responsibilities
• Audit Program Manual/Procedures
QUESTIONS?
Nick Steinke
402.730.1660
nsteinke@tellevate.com
9/15/2015 For the Baltimore AR Fall National Meeting 13

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Nick Steinke, Tellevate, 10 Tips for Implementing an Effective Audit Program, Midwest Environmental Compliance Conference, Chicago, October 29-30, 2015

  • 1. Midwest Environmental Compliance Conference Chicago, IL – October 30, 2015 10 Tips for Implementing an Effective Audit Program
  • 2. Principal, Manager of Tellevate’s Compliance Services – Certified environmental and management systems auditor – Previous experience as a Regulatory Environmental Engineer – B.S. Manufacturing Engineering, Boston University Areas of expertise: • Environmental compliance program support • Air quality compliance • Multi-media compliance auditing • Management systems • Agency consultation and litigation support 10/30/2015 For the MECC – Chicago 2 Nick Steinke, P.E., CPEA, SFP
  • 3. 10/30/2015 For the MECC – Chicago 3 1. Obtain Management Support for Established Project Objectives Implementing an Effective Audit Program • Management Support is Key • Use Management Priorities to Establish Program Objectives • Program Objective Considerations • Compliance • Continual Improvement • Technical Assistance and Training
  • 4. 10/30/2015 For the MECC – Chicago 4 2. Define the Audit Scope and Protocol Implementing an Effective Audit Program • Regulatory Scope • Permits, Plans • EMS? • Protocol • Content: Questions? Checklists? Lists? • Citations/References • Updates
  • 5. 10/30/2015 For the MECC – Chicago 5 3. Include Root Cause Analysis and Other Key Metrics Implementing an Effective Audit Program • Root Cause Analysis • Map to EMS -> Business Processes • Prioritize Findings • Emergency | Regulatory | Policy | BMP • Environmental Media Area • Location (Facility? Building? Room?) • Responsible Organization/Program Area
  • 6. 10/30/2015 For the MECC – Chicago 6 4. Consider Technical Assistance and Training Implementing an Effective Audit Program • Plant Participation and Buy-In • Corrective and Preventive Action Timeframe • Cost-Effective • Promotes Open Communication • Supports Root Cause Analysis • Overall Program Success
  • 7. 10/30/2015 For the MECC – Chicago 7 5. Leverage Technology Implementing an Effective Audit Program • Data Collection • Reporting • Analysis • Framework for Consistency • Protocol Integration, Updates, Customization • Communication • Within the Organization • With Management
  • 8. 10/30/2015 For the MECC – Chicago 8 6. Establish Formal Reporting Process and Timeframe Implementing an Effective Audit Program • Report Content • Clear • Concise • Objective • Clearly Distinguish Findings and Recommendations • Timeframe, Corrective Action and Liability
  • 9. 10/30/2015 For the MECC – Chicago 9 7. Establish Formal Corrective Action Process Implementing an Effective Audit Program • Audit Findings -> Report -> Now What? • Timeframe • Liability of Long/Undefined Internal Process • Roles and Responsibilities • Corrective and Preventive Action (Address the Root Cause)
  • 10. 10/30/2015 For the MECC – Chicago 10 8. Use Qualified Auditors Implementing an Effective Audit Program • Credibility • Audit Quality • Technical Assistance • External Auditors • Benchmarking • Overcome Institutional Norms, Constraints • Stakeholder Perception • Community and Regulator Perception
  • 11. 10/30/2015 For the MECC – Chicago 11 9. Use Risk-Based Approach Implementing an Effective Audit Program • Resource Considerations v. Considerable Audit Protocol • Focus Auditor Resources on Issues with Greatest Risk • Environmental Impact and Regulatory Liability – What Else? • EMS Alignment Keeps Process Consistent with Organization Goals
  • 12. 10/30/2015 For the MECC – Chicago 12 10. Document Formal Audit Program Implementing an Effective Audit Program • Clearly Define and Communicate Program Objectives and Approach • Establish Accountability • Define Roles and Responsibilities • Audit Program Manual/Procedures