The document outlines the new features and improvements introduced in NGINX Plus R20, including enhanced monitoring and logging capabilities, rate limiting in dry-run mode, dynamic bandwidth control, and key-value store enhancements. It also highlights the support for multiple DNS resolvers per upstream group, security improvements for HTTP/2, and updates to NGINX's scripting language, njs. Notable features include real-time connection limiting metrics and the ability to dynamically route Layer 7 traffic with prefix matching.