The document summarizes the challenges facing data centers as the industry evolves from a focus on availability to one focused on agility. It notes that traditional management approaches may no longer be effective and that the supply and demand curve for data center resources will flip. Regulations are also tightening. The second half introduces Smart Technology Solutions and describes their services related to cloud adoption, infrastructure management, information security, and managing organizational change for technology transformations.

1. Smart Technology Solutions
London ● New York ● Singapore
www.citihub.com
Data Centre Evolution – The challenges we face
Cloud Expo Asia, November 2013
Eric Tachibana

2. Welcome to the New Normal

3. The New Normal is being driven by
mega trends

4. OLD NEW
• Grow, grow, grow
• Controlled releases
• Availability
• Wanted: Geeks
• Ownership
• Manual Boxes &
cables
• Agile efficiency
• High frequency releases
• Sweeping regulation
• Wanted: Suits
• Partnership
• Virtual / automated
resources
Your hard-earned management wisdom
may no longer be so wise

5. The Supply/Demand Curve will flip with a
thud

6. From availability to agility - time to shed
Tiers

7. Savings are coming…no, no….really…

8. The regulators mean it

9. A snapshot on Citihub
9
Information Security & Risk Management
Business Platform Infrastructure
• Cloud adoption & integration
• Data centre
• End user compute
• Mobility
• High performance & latency
• Application availability
• Systems integration
• Business instrumentation
• Market data
• Market connectivity
• Data architecture & mgt
Strategy & Market Intelligence
Managing Change
Business & Service Management
• IT strategy
• Cost efficiency
• Sourcing
• Capital markets IT
• Niche market intelligence
• Assessments: (IT General
Controls, Application,
Infrastructure, Data Centre)
• Data privacy architecture
• Cloud security and risk
• Regulatory-driven IT
compliance
• DR & BCP
• Penetration testing
• Product management
• Operating model
• Operational excellence
• Enterprise tooling
• Business capacity management
• Portfolio management
• Programme management
• Shared platform adoption
• PMO
Example client work:
•Cross-asset platform strategy and peer
capability benchmarking (global wholesale
bank)
•FX business strategy (regional investment
bank)
•Global telecoms outsourcing (tier-1 bank)
•Server and storage efficiency strategy
(leading investment bank)
•Bank-wide General IT Controls service
(tier-1 bank)
•Information Security policy definition and
enterprise security awareness program (top
3 hedge fund)
•Bank-wide technology operational risk
framework design and implementation (tier-
1 bank)
•Data privacy testing program (tier-1 bank)
•Bank-wide BCP readiness assessment
(global bank)
•Process & tooling industrialisation for
consolidated production services group
(leading global bank)
•Product management processes and
operating model (tier-1 bank)
•Business Capacity Management strategy,
framework and tool to address audit points
(tier-1bank)
•Location strategy definition and execution
(tier-1 banks)
•Post-merger trade migration for
commodities and structured notes
businesses (global bank)
•Enterprise end-of-life program mobilisation
and execution (tier-1bank)
•Virtualisation adoption strategy and
execution (tier-1 bank)

10. References
10
• http://0-media-cdn.foolz.us/ffuuka/board/vr/image/1371/32/1371326845948.jpg
• http://www.wallconvert.com/wallpapers/digital-art/walking-on-hot-coals-
14022.html
Please note that all content & opinions expressed in this deck are my own and don’t necessarily represent
the position of my current, or any previous, employers