This document provides a summary of Leroy Hayden's work experience in investor accounting and mortgage loan servicing over 30 years. He has extensive experience managing teams that perform investor reporting, remittances, reconciliations, and default claim processing for portfolios valued in the billions of dollars and consisting of tens of thousands of loans. Hayden has worked for several large mortgage servicers and demonstrated strong analytical and leadership skills.
Christina M. Milam is seeking a career in finance, accounting, or business management involving client services and accounts. She has over 10 years of relevant experience, including positions in property accounting, treasury specialist, payroll/office accountant, personal banker/teller, and accounts payable supervisor. Milam has also earned a Bachelor's degree in Corporate Communications and Accounting from the University of Houston.
This document is a resume for Michael L. Randle. It summarizes his professional experience in banking, loan servicing, real estate, and operations management over the past 15+ years. Randle has held several leadership roles at banks like JPMorgan Chase and Bank of America, where he managed loan portfolios, short sales, bankruptcy, and loss mitigation. He also has experience as a realtor at Coldwell Banker Residential. Randle's resume emphasizes his skills in risk management, mortgage lending, project management, and financial services.
Michael Randle has over 15 years of experience in banking, loan servicing, operations, call center operations, credit analysis, risk management, budgeting, and forecasting. He has held several leadership roles managing teams and portfolios at JPMorgan Chase, Bank of America, and other financial institutions. Randle holds a Bachelor's degree in Business Administration and has additional real estate and engineering qualifications.
Michael Randle has over 15 years of experience in banking, loan servicing, operations, call center operations, credit analysis, risk management, budgeting, and forecasting. He has held several leadership roles managing teams that service mortgages, handle bankruptcies and short sales, and provide customer service. Randle has a proven track record of achieving results through strategic initiatives while ensuring compliance with regulations.
- Dorothy C. Willis has considerable experience in finance and the banking industry, handling clients' accounts and trading activities including various equities, bonds, and other financial instruments.
- She has worked in client service and operations roles at several large banks, including Wells Fargo, Bank of New York, and Wachovia, gaining experience in securities processing, reconciliation, problem-solving, and resolving client issues.
- Her background includes daily interaction with clients, balancing accounts, researching trades, and training other administrators.
This document provides a summary of qualifications for Joyce L. Edwards including her background in mortgage lending with over 20 years of experience in underwriting, closing, and management. She has held senior level positions at several large mortgage lenders, demonstrating strong analytical and customer service skills. Her education includes an accounting degree from Bishop College in Dallas, Texas.
This document contains the resume of Heather Jo White. It outlines her contact information, work experience including her current role as Accounts Receivable Team Lead at Xerox since 2015 and previous roles in accounts receivable and finance at JP Morgan Chase, Direct Alliance Corporation, and Xerox from 1999 to present. Her experience includes daily tasks like balancing cash and reconciling accounts, as well as managing teams and client systems. She has proficiency with Microsoft Office, multiple banking systems, and ERP systems like SAP and Sage.
Morgan Larche is an experienced mortgage associate seeking a position as an escrow analyst. She has over 10 years of experience in mortgage servicing, escrow analysis, and customer service. Her background includes roles as an escrow analyst, senior escrow analyst, customer care representative, foreclosure specialist, and escrow assistant. She is proficient in various mortgage servicing software programs and is skilled in problem solving, process improvement, and providing excellent customer service.
Christina M. Milam is seeking a career in finance, accounting, or business management involving client services and accounts. She has over 10 years of relevant experience, including positions in property accounting, treasury specialist, payroll/office accountant, personal banker/teller, and accounts payable supervisor. Milam has also earned a Bachelor's degree in Corporate Communications and Accounting from the University of Houston.
This document is a resume for Michael L. Randle. It summarizes his professional experience in banking, loan servicing, real estate, and operations management over the past 15+ years. Randle has held several leadership roles at banks like JPMorgan Chase and Bank of America, where he managed loan portfolios, short sales, bankruptcy, and loss mitigation. He also has experience as a realtor at Coldwell Banker Residential. Randle's resume emphasizes his skills in risk management, mortgage lending, project management, and financial services.
Michael Randle has over 15 years of experience in banking, loan servicing, operations, call center operations, credit analysis, risk management, budgeting, and forecasting. He has held several leadership roles managing teams and portfolios at JPMorgan Chase, Bank of America, and other financial institutions. Randle holds a Bachelor's degree in Business Administration and has additional real estate and engineering qualifications.
Michael Randle has over 15 years of experience in banking, loan servicing, operations, call center operations, credit analysis, risk management, budgeting, and forecasting. He has held several leadership roles managing teams that service mortgages, handle bankruptcies and short sales, and provide customer service. Randle has a proven track record of achieving results through strategic initiatives while ensuring compliance with regulations.
- Dorothy C. Willis has considerable experience in finance and the banking industry, handling clients' accounts and trading activities including various equities, bonds, and other financial instruments.
- She has worked in client service and operations roles at several large banks, including Wells Fargo, Bank of New York, and Wachovia, gaining experience in securities processing, reconciliation, problem-solving, and resolving client issues.
- Her background includes daily interaction with clients, balancing accounts, researching trades, and training other administrators.
This document provides a summary of qualifications for Joyce L. Edwards including her background in mortgage lending with over 20 years of experience in underwriting, closing, and management. She has held senior level positions at several large mortgage lenders, demonstrating strong analytical and customer service skills. Her education includes an accounting degree from Bishop College in Dallas, Texas.
This document contains the resume of Heather Jo White. It outlines her contact information, work experience including her current role as Accounts Receivable Team Lead at Xerox since 2015 and previous roles in accounts receivable and finance at JP Morgan Chase, Direct Alliance Corporation, and Xerox from 1999 to present. Her experience includes daily tasks like balancing cash and reconciling accounts, as well as managing teams and client systems. She has proficiency with Microsoft Office, multiple banking systems, and ERP systems like SAP and Sage.
Morgan Larche is an experienced mortgage associate seeking a position as an escrow analyst. She has over 10 years of experience in mortgage servicing, escrow analysis, and customer service. Her background includes roles as an escrow analyst, senior escrow analyst, customer care representative, foreclosure specialist, and escrow assistant. She is proficient in various mortgage servicing software programs and is skilled in problem solving, process improvement, and providing excellent customer service.
Jamal West has over 15 years of experience in financial services and mortgage loan management, including experience overseeing foreclosure portfolios and facilitating resolutions such as loan modifications. He currently monitors over 200 loans in foreclosure for clients. Previously he managed foreclosure portfolios and loan modifications, oversaw a team that facilitated resolutions, and conducted reviews to assess borrower harm during foreclosures. He has extensive skills with various financial industry software systems.
This document is a resume for Bret Taylor that summarizes his experience in the mortgage industry over the past decade. He has held roles managing loan delivery and onboarding new investors at Pacific Union Financial, originating mortgages as a home mortgage consultant at Wells Fargo, refinancing mortgages to maximize returns at Nationstar Mortgage, managing subprime mortgages and their liquidation for Goldman Sachs at Litton Loan Servicing, negotiating short sales at CitiMortgage, and working in early collections. He has a business administration degree from North Central Texas College and Washburn University and holds an NMLS license.
This presentation discusses credit monitoring and early alert processes. It defines credit monitoring as post-loan activities to ensure safety of lent money and reduce need for collateral. The presentation outlines methods for off-site and on-site monitoring of borrowers. It also discusses establishing an early warning system to identify early alert accounts showing potential weaknesses that could deteriorate recovery prospects if uncorrected. Key signs of early alerts are described as well as steps for prevention and tasks like early identification, reporting of credit signs, and proactive management of early alert accounts.
Regina Thorn has over 15 years of experience in the mortgage industry. She has held roles as a Mortgage Claims Analyst at Suntrust Mortgage where she recovered funds and reconciled loan histories. At Bank of America, she was a Mortgage Processor and Customer Relationship Manager, reviewing documents for loan modifications and discussing options with borrowers. Previously at Wells Fargo Mortgage, she was a Mortgage Specialist and Closing Specialist, performing quality checks, communicating with borrowers, and preparing closing documents. She has a background in Business Administration and technical skills in Microsoft Office, loan servicing, and FHA systems.
Kenneth Hoffman has over 25 years of experience in banking and finance, including expertise in risk management, compliance, regulatory testing, auditing, and corporate trust administration. He has held vice president roles at BOK Financial, Wells Fargo Bank, U.S. Bank, and other financial institutions. Hoffman also has experience working for the Internal Revenue Service and Minnesota Department of Revenue as a revenue officer. He holds an MBA from Kaplan University and a Bachelor's degree in Business Administration.
The document provides an overview of credit and collections topics, including the five Cs of credit, the credit department and its responsibilities, credit policies, credit investigations, credit fraud, credit decisions, customer visits, the relationship between sales and credit, and bankruptcy proceedings. It was presented by David Osburn, founder and managing member of a business training and contract CFO firm, who has over 25 years of experience in banking, finance, and marketing.
T. Joy Gordon has over 15 years of experience in banking and financial services handling escalated customer complaints and accounts. She seeks a position utilizing her education and using her skills in communication, leadership, and attention to detail. She has a BA in Political Science from Howard University and has held several roles at Bank of America and HSBC resolving customer issues, negotiating modifications and settlements, and ensuring regulatory compliance.
This document provides a resume for Bakri B. Ali, who has over 8 years of experience in the mortgage and credit industries, including positions as a loan processor, collections agent, and mortgage loan specialist. The resume lists his contact information, qualifications including analytical skills and decision making experience, computer skills, education, and offers to provide references. It details his responsibilities and accomplishments in previous roles processing, underwriting, and closing mortgage loans.
Vanaja Vadlani has over 4.8 years of experience in capital markets and investment banking. She has worked as a Senior Process Analyst at Broadridge Financial Solutions, LLC since 2011. Some of her responsibilities included fund and cash reconciliation, corporate actions processing, tax reporting, and analyzing and resolving breaks in stock records. She has received several awards for her work. Vanaja holds an MBA in Finance and a Bachelor's degree in Commerce with a specialization in Computers.
This document is a resume for Alain F. Kamdem summarizing his 24-year career in banking. It outlines his experience as a portfolio manager, special asset workout officer, and credit analyst. Kamdem has strong skills in loan structuring, underwriting, portfolio management, and loan workouts. He has exceeded goals in areas like revenue, loan commitments, and reducing non-performing assets over his career.
Karen W. Dolan has over 30 years of experience in mortgage banking and default servicing. She has held various leadership roles managing default reporting, collections, customer service, and vendor relationships. Her most recent role was as the Servicing/Projects Manager at NTFN, Inc. where she oversaw all servicing aspects including collections, customer service, and regulatory compliance processes.
Clayton W. MacCormac has over 30 years of experience in mortgage banking, loan servicing, and financial analysis. He has extensive experience with various loan servicing software and a variety of loan types, including FHA, VA, FHLMC, FNMA, and GNMA loans. Most recently, he worked as a HUD REO QC Specialist, where he performed quality control reviews of appraisals and loan documentation. He also has experience reconciling accounts, preparing reports, and directly servicing multifamily loans. MacCormac holds a B.S. in Business from North Carolina State University.
Abdul Qayum has over 5 years of experience in increasingly responsible mortgage closing and origination roles at several large banks and lenders, with a track record of consistently meeting deadlines and ensuring compliance. He possesses strong analytical, communication, and negotiation skills along with advanced knowledge of real estate documentation and regulations. The document provides details on his job responsibilities, accomplishments, work history, education, and technical skills.
Cecilia Valadez-Duarte has over 5 years of experience in credit union back office operations including areas like card services, ACH, accounts, and regulations. She currently works as an Operations Department Lead at California Credit Union, where her responsibilities include setting up new accounts and direct deposits. Previously she has worked in internal audit, branch member services, and various back office roles at Water and Power Community Credit Union. She has skills in problem solving, process improvements, and meeting performance objectives.
Credit risk refers to the risk of a borrower defaulting on a loan by failing to repay the principal and interest. Credit risk depends on both external economic factors like the state of the economy, commodity prices, and exchange rates, as well as company-specific factors like management expertise and policies. Banks can mitigate credit risk by requiring collateral on loans or transferring the risk to another party. Common types of collateral include real estate, other assets, and securities. Methods of transferring risk include credit derivatives and selling portions of loans.
Alma Mutic has over 15 years of experience in finance, accounting, and brokerage. She has held positions as a Financial Analyst, Senior Reconciliation Facilitator, Accounting Clerk, and Account Supervisor. She has extensive knowledge of financial systems such as Broadbridge, Kondor, and Epicor. She is highly organized, capable of working under pressure to meet deadlines, and can work independently and as part of a team.
Structured Finance Middle Office CDO Origination and WarehousingJohn B Murphy
The document describes the responsibilities of an individual in several roles related to structured finance and client services. In their first role, they established controls for closing and settling structured transactions like CDOs and credit derivatives. They also reconciled CDO warehouse reports and ensured transactions were properly booked. In their next role, they delivered client service to large pension clients, managing service delivery and developing partnerships. Finally, in their last role described, they managed a team serving investment clients, prepared risk reports, strengthened client relationships, and developed new business opportunities.
Adryan Billups is a Certified Public Accountant and Certified Treasury Professional with over 20 years of finance and accounting experience working with publicly traded companies with revenues over $1 billion. She has expertise in SEC reporting, Sarbanes-Oxley compliance, accounting, and financial reporting. Ms. Billups has experience stabilizing accounting departments, documenting procedures, and supervising accounting functions. She also has experience analyzing loan documentation for federal investigations into foreclosure practices.
Leroy Hayden has over 30 years of experience in mortgage servicing and investor reporting, managing departments and staff of up to 22 employees. He has a proven track record of successfully reconciling large portfolios, timely reporting to investors such as FNMA and Freddie Mac, and received an "Excellent" rating for his work in servicing departments. The document provides details on his extensive career history and responsibilities in mortgage servicing and investor reporting roles.
Caroline Evans Resume of Employment HistoryCaroline Evans
My resume of employment explains every professional facet I accomplished over my years, I am currently looking to expand my career within the Financial and Real Estate industry.
Tony Denmead has over 25 years of experience in senior loan administration roles. He has extensive knowledge of loan functions including agency loans, participations, loan documentation, and secondary trading closings. Throughout his career, he has worked for major banks such as Wells Fargo, Bank of Tokyo-Mitsubishi UFJ, Portigon AG, and Deutsche Bank, where he gained experience processing loan drawdowns, rollovers, repayments, and payments. He also has experience managing loan portfolios, supervising staff, and strengthening client relationships.
Tim Eischen has over 20 years of experience in financial services operations management. He is currently seeking new opportunities. Most recently, he was the Financial Products Operations Manager at Alloya Corporate Federal Credit Union, where he managed daily cash flows of billions of dollars and oversaw a securities safekeeping program worth over $10 billion. Prior to that, he held associate director and associate vice president roles at Banc One Capital Markets and State Street Bank, where he managed back office operations including securities lending, custody, and trade settlement. He has a M.Ed. from Middle Tennessee State University and a B.S. in Finance from Northern Illinois University.
Jamal West has over 15 years of experience in financial services and mortgage loan management, including experience overseeing foreclosure portfolios and facilitating resolutions such as loan modifications. He currently monitors over 200 loans in foreclosure for clients. Previously he managed foreclosure portfolios and loan modifications, oversaw a team that facilitated resolutions, and conducted reviews to assess borrower harm during foreclosures. He has extensive skills with various financial industry software systems.
This document is a resume for Bret Taylor that summarizes his experience in the mortgage industry over the past decade. He has held roles managing loan delivery and onboarding new investors at Pacific Union Financial, originating mortgages as a home mortgage consultant at Wells Fargo, refinancing mortgages to maximize returns at Nationstar Mortgage, managing subprime mortgages and their liquidation for Goldman Sachs at Litton Loan Servicing, negotiating short sales at CitiMortgage, and working in early collections. He has a business administration degree from North Central Texas College and Washburn University and holds an NMLS license.
This presentation discusses credit monitoring and early alert processes. It defines credit monitoring as post-loan activities to ensure safety of lent money and reduce need for collateral. The presentation outlines methods for off-site and on-site monitoring of borrowers. It also discusses establishing an early warning system to identify early alert accounts showing potential weaknesses that could deteriorate recovery prospects if uncorrected. Key signs of early alerts are described as well as steps for prevention and tasks like early identification, reporting of credit signs, and proactive management of early alert accounts.
Regina Thorn has over 15 years of experience in the mortgage industry. She has held roles as a Mortgage Claims Analyst at Suntrust Mortgage where she recovered funds and reconciled loan histories. At Bank of America, she was a Mortgage Processor and Customer Relationship Manager, reviewing documents for loan modifications and discussing options with borrowers. Previously at Wells Fargo Mortgage, she was a Mortgage Specialist and Closing Specialist, performing quality checks, communicating with borrowers, and preparing closing documents. She has a background in Business Administration and technical skills in Microsoft Office, loan servicing, and FHA systems.
Kenneth Hoffman has over 25 years of experience in banking and finance, including expertise in risk management, compliance, regulatory testing, auditing, and corporate trust administration. He has held vice president roles at BOK Financial, Wells Fargo Bank, U.S. Bank, and other financial institutions. Hoffman also has experience working for the Internal Revenue Service and Minnesota Department of Revenue as a revenue officer. He holds an MBA from Kaplan University and a Bachelor's degree in Business Administration.
The document provides an overview of credit and collections topics, including the five Cs of credit, the credit department and its responsibilities, credit policies, credit investigations, credit fraud, credit decisions, customer visits, the relationship between sales and credit, and bankruptcy proceedings. It was presented by David Osburn, founder and managing member of a business training and contract CFO firm, who has over 25 years of experience in banking, finance, and marketing.
T. Joy Gordon has over 15 years of experience in banking and financial services handling escalated customer complaints and accounts. She seeks a position utilizing her education and using her skills in communication, leadership, and attention to detail. She has a BA in Political Science from Howard University and has held several roles at Bank of America and HSBC resolving customer issues, negotiating modifications and settlements, and ensuring regulatory compliance.
This document provides a resume for Bakri B. Ali, who has over 8 years of experience in the mortgage and credit industries, including positions as a loan processor, collections agent, and mortgage loan specialist. The resume lists his contact information, qualifications including analytical skills and decision making experience, computer skills, education, and offers to provide references. It details his responsibilities and accomplishments in previous roles processing, underwriting, and closing mortgage loans.
Vanaja Vadlani has over 4.8 years of experience in capital markets and investment banking. She has worked as a Senior Process Analyst at Broadridge Financial Solutions, LLC since 2011. Some of her responsibilities included fund and cash reconciliation, corporate actions processing, tax reporting, and analyzing and resolving breaks in stock records. She has received several awards for her work. Vanaja holds an MBA in Finance and a Bachelor's degree in Commerce with a specialization in Computers.
This document is a resume for Alain F. Kamdem summarizing his 24-year career in banking. It outlines his experience as a portfolio manager, special asset workout officer, and credit analyst. Kamdem has strong skills in loan structuring, underwriting, portfolio management, and loan workouts. He has exceeded goals in areas like revenue, loan commitments, and reducing non-performing assets over his career.
Karen W. Dolan has over 30 years of experience in mortgage banking and default servicing. She has held various leadership roles managing default reporting, collections, customer service, and vendor relationships. Her most recent role was as the Servicing/Projects Manager at NTFN, Inc. where she oversaw all servicing aspects including collections, customer service, and regulatory compliance processes.
Clayton W. MacCormac has over 30 years of experience in mortgage banking, loan servicing, and financial analysis. He has extensive experience with various loan servicing software and a variety of loan types, including FHA, VA, FHLMC, FNMA, and GNMA loans. Most recently, he worked as a HUD REO QC Specialist, where he performed quality control reviews of appraisals and loan documentation. He also has experience reconciling accounts, preparing reports, and directly servicing multifamily loans. MacCormac holds a B.S. in Business from North Carolina State University.
Abdul Qayum has over 5 years of experience in increasingly responsible mortgage closing and origination roles at several large banks and lenders, with a track record of consistently meeting deadlines and ensuring compliance. He possesses strong analytical, communication, and negotiation skills along with advanced knowledge of real estate documentation and regulations. The document provides details on his job responsibilities, accomplishments, work history, education, and technical skills.
Cecilia Valadez-Duarte has over 5 years of experience in credit union back office operations including areas like card services, ACH, accounts, and regulations. She currently works as an Operations Department Lead at California Credit Union, where her responsibilities include setting up new accounts and direct deposits. Previously she has worked in internal audit, branch member services, and various back office roles at Water and Power Community Credit Union. She has skills in problem solving, process improvements, and meeting performance objectives.
Credit risk refers to the risk of a borrower defaulting on a loan by failing to repay the principal and interest. Credit risk depends on both external economic factors like the state of the economy, commodity prices, and exchange rates, as well as company-specific factors like management expertise and policies. Banks can mitigate credit risk by requiring collateral on loans or transferring the risk to another party. Common types of collateral include real estate, other assets, and securities. Methods of transferring risk include credit derivatives and selling portions of loans.
Alma Mutic has over 15 years of experience in finance, accounting, and brokerage. She has held positions as a Financial Analyst, Senior Reconciliation Facilitator, Accounting Clerk, and Account Supervisor. She has extensive knowledge of financial systems such as Broadbridge, Kondor, and Epicor. She is highly organized, capable of working under pressure to meet deadlines, and can work independently and as part of a team.
Structured Finance Middle Office CDO Origination and WarehousingJohn B Murphy
The document describes the responsibilities of an individual in several roles related to structured finance and client services. In their first role, they established controls for closing and settling structured transactions like CDOs and credit derivatives. They also reconciled CDO warehouse reports and ensured transactions were properly booked. In their next role, they delivered client service to large pension clients, managing service delivery and developing partnerships. Finally, in their last role described, they managed a team serving investment clients, prepared risk reports, strengthened client relationships, and developed new business opportunities.
Adryan Billups is a Certified Public Accountant and Certified Treasury Professional with over 20 years of finance and accounting experience working with publicly traded companies with revenues over $1 billion. She has expertise in SEC reporting, Sarbanes-Oxley compliance, accounting, and financial reporting. Ms. Billups has experience stabilizing accounting departments, documenting procedures, and supervising accounting functions. She also has experience analyzing loan documentation for federal investigations into foreclosure practices.
Leroy Hayden has over 30 years of experience in mortgage servicing and investor reporting, managing departments and staff of up to 22 employees. He has a proven track record of successfully reconciling large portfolios, timely reporting to investors such as FNMA and Freddie Mac, and received an "Excellent" rating for his work in servicing departments. The document provides details on his extensive career history and responsibilities in mortgage servicing and investor reporting roles.
Caroline Evans Resume of Employment HistoryCaroline Evans
My resume of employment explains every professional facet I accomplished over my years, I am currently looking to expand my career within the Financial and Real Estate industry.
Tony Denmead has over 25 years of experience in senior loan administration roles. He has extensive knowledge of loan functions including agency loans, participations, loan documentation, and secondary trading closings. Throughout his career, he has worked for major banks such as Wells Fargo, Bank of Tokyo-Mitsubishi UFJ, Portigon AG, and Deutsche Bank, where he gained experience processing loan drawdowns, rollovers, repayments, and payments. He also has experience managing loan portfolios, supervising staff, and strengthening client relationships.
Tim Eischen has over 20 years of experience in financial services operations management. He is currently seeking new opportunities. Most recently, he was the Financial Products Operations Manager at Alloya Corporate Federal Credit Union, where he managed daily cash flows of billions of dollars and oversaw a securities safekeeping program worth over $10 billion. Prior to that, he held associate director and associate vice president roles at Banc One Capital Markets and State Street Bank, where he managed back office operations including securities lending, custody, and trade settlement. He has a M.Ed. from Middle Tennessee State University and a B.S. in Finance from Northern Illinois University.
Kenneth D. Hoffman has over 30 years of experience in banking and finance, including expertise in corporate trust administration, risk management, compliance, and operations. He has held vice president roles at multiple large financial institutions, where he developed policies and procedures, oversaw regulatory compliance, and managed client relationships and accounts. Currently, he works as a relationship manager at BOK Financial, where he generates new business and efficiently administers multifamily housing, municipal, and charter school accounts.
Over 15 years in the Mortgage Industry with proven experience in high volume claims processing, loss mitigation, closings, bankruptcy, foreclosure, and fraud and risk assessment. A leader with strong analytical skills, effective strategic planning, and credit analysis, the ability to function efficiently in multi-task environments, and make positive productive decisions.
Ralph Serrapica has over 30 years of experience in banking operations with a focus on trade services and loan administration. He has held positions as a Letter of Credit Technician, Senior Loan Administrator, and Assistant Treasurer/Documentary Services. He is proficient in Microsoft Office, trade finance software programs, and has extensive knowledge of rules and regulations governing trade finance. Serrapica seeks a position that allows him to utilize his organizational skills and experience in a smaller work environment.
Donald J. Maske has 17 years of experience in the mortgage industry, primarily as a loan processor. He has held processing roles at several companies, where he was responsible for overseeing loan workflows, communicating with underwriters, and ensuring loans were processed correctly. He also has experience managing processing teams and serving as a loan originator and team manager. He is seeking a new opportunity in mortgage processing.
Stephanie Landini has over 15 years of experience in commercial lending and credit analysis. She is currently seeking new opportunities. Her most recent role was as a Senior Credit Analyst at FirstGREENBank, where she was responsible for training others in underwriting and loan approvals. Prior to that, she held credit roles at Axiom Bank and Seaside National Bank and Trust, where she managed commercial loan portfolios in excess of $100 million. She holds a BA in Business Administration from the University of Central Florida.
Carolyn E. Neal seeks a career position in accounting with over 15 years of experience in accounts receivable, billing, collections, and accounting. She has worked in fast-paced environments for various companies, demonstrating skills in tasks like revenue accounting, payment processing, report preparation, and resolving customer issues. Neal holds a B.A. in Business Administration and has taken advanced accounting courses.
Helen P. Casselle has over 30 years of experience in B-to-B accounts receivable management with a proven track record of turning around troubled receivables and improving client relationships. She has extensive experience with various accounting software and a focus on process improvement. Her experience includes positions as an accounts receivable manager, collection analyst/team lead, and client account specialist.
Alicia Rodriguez has over 10 years of experience in loan administration and processing. She is proficient in various loan origination and servicing systems and has experience ensuring accurate and timely processing, documentation, and closing of loans. She provides excellent customer service and communication skills to both internal and external clients.
Anthony O. Best has over 20 years of experience in banking operations and project management. He is currently a Loan Administrator at Carver Federal Savings Bank, where his responsibilities include initiating new loan applications, processing documentation, and interacting with various departments. Previously, he held roles in loan operations, branch operations support, reconcilement, and exception item processing at JPMorgan Chase Bank and Carver Federal Savings Bank. He has strong analytical skills, customer service orientation, and proficiency with various banking software systems.
Marina Villalobos has over 10 years of experience in real estate loan servicing, administration, and loss mitigation. She excels at back-end loan processes and enhancing the member experience. She is skilled in analyzing processes to increase efficiency and has strong communication, organizational, and problem-solving skills. Currently she is a Real Estate Loan Servicing & Administration Specialist at Schools First Federal Credit Union where she performs loan servicing requests, processes subordinations, and provides support to members.
I am highly versatile and offer years of experience and education in the business world. I am an accounting guru and audit master to ensure all activities are on track for any organization.
Jennifer Glassburner has over 30 years of experience in the mortgage banking industry, including 20 years of managing operational and production staff. She has expertise in areas such as post closing, loan delivery, investor resolution, servicing, funding, and document control. Glassburner currently works as the Manager of Post Closing at New American Funding, where she oversees 40 employees and ensures compliance with regulations such as TRID and RESPA. Previously, she was the Manager of Investor Resolution and Servicing at Discover Home Loans for over 10 years.
Ashish Singh is seeking a position in market research, investment servicing, or portfolio management. He has 3.5 years of experience in market research, client servicing, investment banking, and operations management in the financial services industry. Currently, he works as a business analyst at Markit conducting research on fixed income securities and maintaining reference data.
Danielle_Anderson_resume 2015 as of acctg supervisorDanielle Anderson
Danielle Anderson has over 22 years of experience in financial services and accounting roles. She currently works as a Corporate Accounting Supervisor for Covanta Energy, where her responsibilities include ensuring timely and accurate bank reconciliations, journal entries, and project costing. Previously she held supervisory roles at RCG Information Technology and Computershare, where she managed staff and various accounting functions.
Joy Lin Fong has over 30 years of experience in banking and financial services. She currently works as a Fraud Detection Specialist at HSBC Bank Canada, where she investigates fraud alerts and manages case files. Prior to this, she held various roles at HSBC including Operations Assistant, Underwriter, and Mortgage Analyst. Fong has strong administrative, analytical, and customer service skills and is proficient in Microsoft Office, Cognos, and banking systems. She aims to contribute her expertise, reliability, and team-oriented approach to furthering an organization's success.
Brian D. Fontanella has over 30 years of experience in banking and financial services. He has held several leadership roles at Citibank, including branch manager, statement specialist, and operations manager. Most recently, he was a private bank service assistant vice president at Citibank, where he advised private banking clients and was licensed for Series 6 and 63. He has expertise in banking, investments, auditing, and operations management.
1. LEROY HAYDEN
901 Lakeside Circle Cell# 214-783-0009
Lewisville, Texas 75057 Email Address: jr_hayden@yahoo.com
SUMMARY
Developed strong partnership with FNMA/FHLMC for over the last 30 years
Managed the filing and reviewing of all 571 claims processing for FNMA
Over viewed the default claim processing (104SF) for all Freddie Mac claims
Excellent Investor Account Reconciliation, Reporting and Remittance Skills
Extensive Experience in Mortgage Accounting/Reporting/Remitting/Reconciliations
Strong problem solving skills; Very Analytical, pays strong attention to detail;
Able to articulate issues in high -end meetings; Act as chair for several meetings;
EXPERIENCE:
Investor Accounting/Reporting Manager – Freddie Mac
Nationstar Mtg. - Lewisville, TX – 09/2013 – 02/2016
• Currently oversee and manage a staff of 12 Freddie Mac Bank Reconcilers. Team of 7 Texas Investor
services specialist and 5 Offshore Investor Servicers. Responsibilities include running SQL queries to
perform Quality control of departmental functions.
• Process monthly scorecards for each member on the Freddie Mac reconciliation team.
• Create excel spreadsheets, running macros and creating database reports to manipulate data
data used to reconcile Freddie Mac portfolios.
• Manages First Line of Defense within the Forward Servicing and Corporate operations.
• Ensures consistency of First Line of Defense processes,
• Strong working knowledge of Microsoft Office, (Excel, Access, Word)
• Proficient in writing SQL for advanced data manipulation
• Work very close to V.P. of Freddie Mac Investor Reporting team. Responsible for reconciling 12 Freddie
Mac P&I bank reconciliations, consisting of over 550,000 loans totaling over 95 billion of Unpaid principal
balances.
JP Morgan Chase – Columbus, Ohio
Mortgage Consultant-Investor Accounting/Reporting- (11/11 – 7/13)
• Provide leadership to a staff of 22 Investor Reporters in the Freddie Mac Department.
• Training on all aspects of Investor Reporting to Freddie Mac.
• Strong working knowledge of Microsoft Office, (Excel, Access, Word)
• Proficient in writing SQL for advanced data manipulation used to resolve issues and research variances
• Responsible for Investor Reporting, Cash Remittances and Bank Reconciliation of over
20 billion UPB to Freddie Mac.
• Responsibilities also includes, P40x Reconciliations, Form 59 Proof, Current
Variance, Worksheet, Cumulative Variance, system cleared edits and edits. Daily payoff reconciliation
and Remittance analysis reconciliations.
CU National – Pine Brook, N.J.
V.P. Mortgage Loan Servicing Manager- (6/03 – 11/11)
• Manage a staff of over 19 mortgage servicing reps, consisting of 1 tax reps, 2 insurance reps, 2
new loan set-up reps, 4 Investor reporters, 3 customer service reps, 1 file clerk, 3 collectors and 3
payment processor.
• Timely and accurate filing of expense claims for reimbursement to prior mortgage servicers
through claims filing system.
2. • Responsible for all aspects of Investor Reporting to Investors such as FNMA, Freddie Mac,
Bayview Financial and various Credit Unions.
• Also responsible for the Mortgage Servicing department and the Default management department
Portfolio size of over $768 million of unpaid principal balance consisting of approximately 8,500
loans.
• Maximizing reimbursements while researching and resolving rejections and short payments.
• Received from a FNMA Annual Performance review a rating on Servicing department to be
excellent.
• Strengths are Investor Reporting, Remitting and Reconciliation.
• Other strong points shown while structuring a department and maximizing personnel production.
OTHER RELAVENT EXPERIENCE:
RPI CONSULTINGS – New York, NY
Mortgage Professional
• Traveled within the United States from city to city providing Investor accounting skills and
Mortgage servicing skills, such as post closing, processing taxes, clearing conditions on Mortgage
commitments, processing payments, stacking files to be shipped.
• Worked for Washington Mutual in South Carolina, Vernon Hills, IL, and Florida. In the default
department, filing FNMA 571 claims and FHLMC claims of the 104SF filing process.
• Daily uploading of supporting backup documents for expense filings for claims
• Researching and resolving rejections and short payments to maximize reimbursements for expense
claims for reimbursements to prior mortgage servicers through proprietary claims filing systems
Olympia Mortgage Corp. – Brooklyn, N.Y.
Investor Accounting Assistant Vice President
• Currently oversee and manage a staff of 8 permanent employees within the mortgage servicing
and Investor Accounting departments.
• Responsible for accurate and timely reconciliation of a portfolio consisting of $555 million of
unpaid principal balance, processing principal and interest remittances for over 27 Investors.
• Solely responsible for managing all pools reported to trustees and Investors, making sure Security
Balances are reported timely and accurately.
• Analyze and resolve investor accounting problems, Loan level reporting to FNMA and Freddie
Mac. Other duties include, reconciling month end bank reconciliations.
Columbia Equities Ltd. –Tarrytown, N.Y.
Investor Reporting Manager
• Manage and supervise a staff of 4 Investor Accounting representatives, consisting of 2 Senior
Investor Accountants and 2 Investor Accountants.
• Responsible for the Investor Reporting, remitting and reconciliations of a 6,000 loan portfolio
consisting of residential and commercial properties.
• Portfolio consisting of over two billion of unpaid principal balance to over 40 Investors.
• Hired as liaison between the Servicing Manager and the MIS (computer engineer)
• Developed cash control system to enable proper controls and security
• Established clear and proper guidelines for the Foreclosure and Asset Resolution department,
minimizing corporate losses and managing timely claims and reimbursements of Escrow
3. Advances.
• Assisted Comptroller implement a system for emergency cleanup and troubleshooting due to computer
conversion.
• Arbor National Mortgage – Carle Place, N.Y.
Investor Reporting Supervisor
• Supervised a staff of 4 Investor Reporters, consisting of 3 Investor Accountants and 1
Investor Clerk
• Responsible for Reporting, Remitting and Reconciliations
• Timely and accurate reporting and remittances to more than 75 various investors.
• Portfolio consisting of more than 5.5 billion of unpaid principal balances.
• Responsible for all new loan purchases between Arbor National and many private securities
firms such as; Prudential Securities, Nomura Capitol Assets Corporation and Bear Stearns.
Responsibilities include securitizing the pools, analyzing pool-to-security reconciliations
Mid coast Mortgage Corp. – Melville, N.Y.
Investor Account Assistant Manager
• Assisted in the successful acquisition of the New York Guardian Fannie Mae portfolio
consisting of more than 25,000 loans due to hostile takeover by Fannie Mae
Managed a staff of nine personnel consisting of 7 Investor Reporting representatives and 2 Bank
Reconciliation clerks
• Responsible for reporting, reconciliations and remitting of a 69,000 loan portfolio, consisting
of more than $5.3 billion unpaid principal balances to more than 100 investors.
• Timely and accurate reporting to more than 100 various investors such as Fannie Mae,
GNMA, FHLMC, Citicorp, Bear Sterns, Sears, General Electric, RFC and many other private
investors.
• EDUCATION
SUNY NEW PALTZ,
Pursued Bachelor of Arts and Science Degree – Accounting
TECHNOLOGICAL SKILLS
HARDWARE: IBM AS/400
SOFTWARE: Microsoft Office, SQL, MSP, Fidelity, Lsams, FICS
SERVICING SYSTEMS: Black Night/MSP, FICS, DATA LINK, MIDANET, MORNET