This document summarizes New Relic's key features including out-of-the-box monitoring of real user performance, server monitoring, and proactive notifications. It also discusses advanced features for deeper performance analytics and complementary tools for monitoring jobs. The presentation concludes with discussing New Relic's backlog including custom tiers, deployment notifications, and custom alerts.

1. New Relic
Key APIs & Maintenance
March 2012

2. Agenda
Out of the box features
Advanced features
Complementary Tools
Backlog

3. Out-of-the-box Features
Real User Performance Proactive
Monitoring Analytics Notifications
Server Reporting
Monitoring
Diagnostic

4. Out-of-the-box Features
Real User Performance Server
Monitoring Analytics Monitoring
CPU
End user Throughput
perspective Memory
Response Times
metrics Network activity
Errors Processes
Browser
performance and Slow Transactions
response times
SQL Performance
Bottlenecks at
Thread Profiler
FE, app or
connected systems

5. Out-of-the-box Features
Proactive Notifications Reporting
Poor Apdex score SLA
Error rates Availability
Server CPU, memory, I/O and Deployments
disk space
Scalability
Uptime alerting
Web transactions
Database
Background jobs

6. Apdex
Apdex T

7. Apdex

8. Advance Features. Why?
Application Metrics Track down bottlenecks
Performance breakdown for
Response time by client type
grails sucks!
Memcached HIT ratio?
False positive errors
Test new features REST error codes 4xx
How much improve my new Redis Ignore administrative
cache? transactions
Was it worth parallelized the
items multiget? /ping, /warmup ...
Job monitoring

12. A Meaningful Performance Breakdown

13. Dashboard

14. Memcached

15. Staying Healthy
The newrelic.yml way
# Error collector captures information
about uncaught exceptions
error_collector
…
ignore_errors: mlapi.NotFoundException
ignore_status_codes: 404,403,400
By VM args
-Dnewrelic.config.ignore_status_codes=404,403,400
-Dnewrelic.config.ignore_errors=<Classes>

16. Few Notes
Agent version > 2.0
Add newrelic-api.jar to classpath
Add ENABLE_CUSTOM_TRACING: true

17. Complementary Tools

18. Keep-an-eye on Jobs
BuildConfig.groovy
plugins {
compile ':quartz-monitor:0.2'
}

19. Keep-an-eye on Jobs

20. Backlog
Custom tiers
Architecture Map
Rest API
Deployment Notifications
Group apps (FE - APIs - OW)
Custom alerts Notification

21. The End
Questions?
About us
Pablo Molnar
@pablomolnar
Matías Waisgold
@mwaisgold