Managing your hybrid cloud datacenter
with SCOM 2012 and what’s new in SP1

Walter Eikenboom
Principal consultant
Inovativ
Where does OpsMgr fit in private cloud
A fool with a tool




       People   Process   Technology
Operations Manager 2012


        Network
                                                         Virtualization


                            OpsMgr    Cloud




   (Application) Services




                                     Operating Systems
Operations Manager 2012


        X                 X
Whats new in OpsMgr 2012 SP1



   Infrastructure               App Insight              Communication

   Enhanced network            Global Service Monitor    360 dashboards
   monitoring
                               Enhanced APM: WCF, MVC,   DevOps scenarios
   Storage monitoring          .NET Windows services

   Virtual fabric monitoring
   DAC and ACS
Network monitoring
                             Native support RTM:
Discovery       Monitoring   •    Multi-vendor support
                                   –    80 brands, 2000+ devices
                             •   Multi-protocol support
                                   –    SNMP v1/v2c/v3, IPv4 en IPv6
                             Supported devices types:
                             •   Bridges
                             •   Firewalls
                             •   Load Balancers
                             •   Routers/Switches/Hubs
                             •   Server NIC to network realtion

Visualization    Reporting   New SP1:
                             •    Monitoring of hundreds of new network devices
                             Virtual network monitoring (based on OM-VMM connection)
                             •    Network (Virtual) Vicinity Dashboard
                             •    Virtual Node Dashboard
Network discovery
•   From management or gateway         •   Port/Interface
    server only                              • Up/Down (operational & admin status)
                                             • Volumes of inbound/outbound traffic
                                             • % Utilization
•   Single discovery rule per server         • Discards, Drops, Errors
                                       •   Processor
                                             • % Utilization
•   Discovery can be a scheduled       •   Memory
    task or manual activity                  • In depth memory counters (Cisco Only)
                                             • Free memory
Storage Monitoring Capabilities
•   Based on OM-VMM connection

•   Alerts for thin provisioning
    threshold events

•   Dashboards
     – Viewing historical capacity
        utilization
     – Identifying which VMs are
        affected by capacity
        exhaustion
Viewing Application Availability in Dashboards
and Reports
• Rich visualizations enable
  availability pillar of 360o
  monitoring
   – Map view of availability
   – Detailed latency graphs
   – Comparison with SLAs
     and SLOs
demo
System Center 2012 SP1
Operations Manager
Audit collection service and
Dynamic access control
Audit Collection Services architecture
                 Monitored
                   Clients      Audit Collector   Audit DB




Monitored Servers




  Events subject to tampering      Events under control of auditors
Dynamic Access Control: In a nutshell
Dynamic Access Control

        Share Permissions                   Access
                       NTFS Permissions    Control
                                          Decision
Dynamic Access Control

      Share Permissions                    Access
              NTFS Permissions            Control
                 Central Access Policy   Decision
Central Access Policy Report
File Property Report
demo
Audit Collection Services
Application Performance Monitoring
and Global Service Monitor
Application Performance Monitoring
   APM in OpsMgr is a lightweight profiler
   Monitors applications in production
   Isolate and triage issues
   Provide the application team with the details they need



                     • Performance
                                               Triage     • System state
                       event             • Isolate tier   • Event details
                     • Exception event   • Assign owner


                           Detect                             Diagnose
Transactions
 Component Type            Transactions SCOM 2012 RTM     Transactions SCOM SP1


 ASP.NET Web Application       ASP.NET web page             ASP.NET web page
                               ASP.NET web service          ASP.NET MVC page
                               Function                     ASP.NET web service
                                                             WCF method
                                                             Function
 ASP.NET Web Service           ASP.NET web page             ASP.NET web page
                               ASP.NET web service          ASP.NET MVC page
                               Function                     ASP.NET web service
                                                             WCF method
                                                             Function
 WCF Service               No transactions were allowed      ASP.NET web page
                                                             ASP.NET MVC page
                                                             ASP.NET web service
                                                             WCF method
                                                             Function
 NT Service                Component type did not exist      WCF Method
                                                             Function
DevOps Monitoring
                                                    Web Test +
                                                    Target URL +
                                                    Schedule
                         Web Test




                                                                           Global
                                                                           Service
           Visual                   Operations
                                                   Results +               Monitor
     Studio 2012                     Manager      Intellitrace

                                                  Call Web
                    Workitem +
                    Results +
                    Intellitrace
                                             !      App




    On-Premise                      Production
                                                                 Results
                                    Application
Global Service Monitor




                         2
                         6
Global Service Monitor resources
You can sign up for a free trial account and use Global Service Monitor for free for
up to 90 days.

Beyond the 90-day free trial period, System Center Global Service Monitor is only
available to customers with active Microsoft Software Assurance coverage for their
System Center 2012 server management licenses.

This Software Assurance benefit will be available in March 2013 in supporting
countries.

•   http://www.microsoft.com/en-us/server-cloud/system-center/global-
    service-monitor.aspx

•   http://technet.microsoft.com/library/jj860368.aspx

•   http://systemcenterdynamics.wordpress.com/2012/07/16/global-service-
    monitor-on-opsmgr-2012/
demo
Application Performance
Monitoring and Global
Service Monitor
Monitoring your Hybrid datacenter
Cloud Services monitoring
   On Premises          You Manage
                     Infrastructure     Platform        Software
                      (as a Service)   (as a Service)   (as a Service)

    Applications       Applications    Applications     Applications

        Data              Data             Data             Data

      Runtime           Runtime          Runtime          Runtime




                                                                                      Vendor Manages
                                                                         You Manage
    Middleware         Middleware      Middleware       Middleware

         O/S               O/S              O/S              O/S

    Virtualization    Virtualization   Virtualization   Virtualization

       Servers           Servers          Servers          Servers

      Storage            Storage         Storage          Storage

    Networking         Networking      Networking       Networking
Monitoring cloud like it is your infrastructure!


                     Data Synchronization
                           SQL Azure Data Sync




                      Application-layer
                   Connectivity & Messaging
                               Service Bus



                  Secure Machine-to-Machine
                     Network Connectivity
                         Windows Azure Connect



                     Secure Site-to-Site
                    Network Connectivity
                      Windows Azure Virtual Network



                                                      IP-level connectivity
Connecting to the Cloud




                            SharePoint          PaaS Roles




                          File Servers   Local AD   SQL VMs
DevOps and TFS
DevOps is…
… set of processes, methods and systems for
communication, collaboration and integration
between departments for Development, Operations
and QA.*


    Developers are getting        Operations embraced
          integrated
   into operational service
                                   new role of Service
      delivery processes             (App) Owner
Application Lifecycle
    DEVELOP                                       Product
                                                  Backlog
                                                                                                           OPERATE
Idea to working software                                                       Lack of App           Incident to Resolution
                                                                               Trend Data
                            Can’t Get
                            Actionable
                            Feedback                                                         Can’t Reproduce
                                                                                             Production Incident


                                                                                                   Can’t Identify
                                                                                                   Root Cause



                                         Sprint                            Monitor



                 Testing
              Root-cause                                              Ops
                                                                     Backlog
                           Release Mgmt                                              Change Mgmt &
                                                                                     Provisioning
                                                  Working Software
demo
Integration with TFS 2012
Whats new in OpsMgr 2012 SP1



   Infrastructure               App Insight              Communication

   Enhanced network            Global Service Monitor    360 dashboards
   monitoring
                               Enhanced APM: WCF, MVC,   DevOps scenarios
   Storage monitoring          .NET Windows services

   Virtual fabric monitoring
   DAC and ACS
System Center trainingen!
Bedankt! Vragen?
           Bio: Walter Eikenboom

           As principal consultant Walter is specialized in infrastructure
           optimization where automation and simplifying operations is one of
           his key strengths by overviewing people, process and technology to
           manage the most complex infrastructures. Innovation and pre-sales
           consultant on Microsoft System Center, private Cloud en workspace
           optimization with a vision in designs. Walter provides workshops and
           presentations on proactive and automating infrastructure
           management, moving to a new platform or solution. Walter loves to
           talk with customers on how the world is changing and how IT should
           adapt to stay aligned with your business. Follow me on Twitter
           @wwwally or
           contact me walter.eikenboom@inovativ.nl to stay in touch.

Techdays 2013 managing your hybrid cloud datacenter with scom 2012 and what’s new in SP1

  • 2.
    Managing your hybridcloud datacenter with SCOM 2012 and what’s new in SP1 Walter Eikenboom Principal consultant Inovativ
  • 4.
    Where does OpsMgrfit in private cloud
  • 5.
    A fool witha tool People Process Technology
  • 6.
    Operations Manager 2012 Network Virtualization OpsMgr Cloud (Application) Services Operating Systems
  • 7.
  • 8.
    Whats new inOpsMgr 2012 SP1 Infrastructure App Insight Communication Enhanced network Global Service Monitor 360 dashboards monitoring Enhanced APM: WCF, MVC, DevOps scenarios Storage monitoring .NET Windows services Virtual fabric monitoring DAC and ACS
  • 9.
    Network monitoring Native support RTM: Discovery Monitoring • Multi-vendor support – 80 brands, 2000+ devices • Multi-protocol support – SNMP v1/v2c/v3, IPv4 en IPv6 Supported devices types: • Bridges • Firewalls • Load Balancers • Routers/Switches/Hubs • Server NIC to network realtion Visualization Reporting New SP1: • Monitoring of hundreds of new network devices Virtual network monitoring (based on OM-VMM connection) • Network (Virtual) Vicinity Dashboard • Virtual Node Dashboard
  • 10.
    Network discovery • From management or gateway • Port/Interface server only • Up/Down (operational & admin status) • Volumes of inbound/outbound traffic • % Utilization • Single discovery rule per server • Discards, Drops, Errors • Processor • % Utilization • Discovery can be a scheduled • Memory task or manual activity • In depth memory counters (Cisco Only) • Free memory
  • 11.
    Storage Monitoring Capabilities • Based on OM-VMM connection • Alerts for thin provisioning threshold events • Dashboards – Viewing historical capacity utilization – Identifying which VMs are affected by capacity exhaustion
  • 12.
    Viewing Application Availabilityin Dashboards and Reports • Rich visualizations enable availability pillar of 360o monitoring – Map view of availability – Detailed latency graphs – Comparison with SLAs and SLOs
  • 13.
    demo System Center 2012SP1 Operations Manager
  • 14.
    Audit collection serviceand Dynamic access control
  • 15.
    Audit Collection Servicesarchitecture Monitored Clients Audit Collector Audit DB Monitored Servers Events subject to tampering Events under control of auditors
  • 16.
  • 17.
    Dynamic Access Control Share Permissions Access NTFS Permissions Control Decision
  • 18.
    Dynamic Access Control Share Permissions Access NTFS Permissions Control Central Access Policy Decision
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
    Application Performance Monitoring  APM in OpsMgr is a lightweight profiler  Monitors applications in production  Isolate and triage issues  Provide the application team with the details they need • Performance Triage • System state event • Isolate tier • Event details • Exception event • Assign owner Detect Diagnose
  • 24.
    Transactions Component Type Transactions SCOM 2012 RTM Transactions SCOM SP1 ASP.NET Web Application  ASP.NET web page  ASP.NET web page  ASP.NET web service  ASP.NET MVC page  Function  ASP.NET web service  WCF method  Function ASP.NET Web Service  ASP.NET web page  ASP.NET web page  ASP.NET web service  ASP.NET MVC page  Function  ASP.NET web service  WCF method  Function WCF Service No transactions were allowed  ASP.NET web page  ASP.NET MVC page  ASP.NET web service  WCF method  Function NT Service Component type did not exist  WCF Method  Function
  • 25.
    DevOps Monitoring Web Test + Target URL + Schedule Web Test Global Service Visual Operations Results + Monitor Studio 2012 Manager Intellitrace Call Web Workitem + Results + Intellitrace ! App On-Premise Production Results Application
  • 26.
  • 28.
    Global Service Monitorresources You can sign up for a free trial account and use Global Service Monitor for free for up to 90 days. Beyond the 90-day free trial period, System Center Global Service Monitor is only available to customers with active Microsoft Software Assurance coverage for their System Center 2012 server management licenses. This Software Assurance benefit will be available in March 2013 in supporting countries. • http://www.microsoft.com/en-us/server-cloud/system-center/global- service-monitor.aspx • http://technet.microsoft.com/library/jj860368.aspx • http://systemcenterdynamics.wordpress.com/2012/07/16/global-service- monitor-on-opsmgr-2012/
  • 29.
  • 30.
  • 31.
    Cloud Services monitoring On Premises You Manage Infrastructure Platform Software (as a Service) (as a Service) (as a Service) Applications Applications Applications Applications Data Data Data Data Runtime Runtime Runtime Runtime Vendor Manages You Manage Middleware Middleware Middleware Middleware O/S O/S O/S O/S Virtualization Virtualization Virtualization Virtualization Servers Servers Servers Servers Storage Storage Storage Storage Networking Networking Networking Networking
  • 32.
    Monitoring cloud likeit is your infrastructure! Data Synchronization SQL Azure Data Sync Application-layer Connectivity & Messaging Service Bus Secure Machine-to-Machine Network Connectivity Windows Azure Connect Secure Site-to-Site Network Connectivity Windows Azure Virtual Network IP-level connectivity
  • 33.
    Connecting to theCloud SharePoint PaaS Roles File Servers Local AD SQL VMs
  • 34.
  • 35.
    DevOps is… … setof processes, methods and systems for communication, collaboration and integration between departments for Development, Operations and QA.* Developers are getting Operations embraced integrated into operational service new role of Service delivery processes (App) Owner
  • 36.
    Application Lifecycle DEVELOP Product Backlog OPERATE Idea to working software Lack of App Incident to Resolution Trend Data Can’t Get Actionable Feedback Can’t Reproduce Production Incident Can’t Identify Root Cause Sprint Monitor Testing Root-cause Ops Backlog Release Mgmt Change Mgmt & Provisioning Working Software
  • 37.
  • 38.
    Whats new inOpsMgr 2012 SP1 Infrastructure App Insight Communication Enhanced network Global Service Monitor 360 dashboards monitoring Enhanced APM: WCF, MVC, DevOps scenarios Storage monitoring .NET Windows services Virtual fabric monitoring DAC and ACS
  • 39.
  • 40.
    Bedankt! Vragen? Bio: Walter Eikenboom As principal consultant Walter is specialized in infrastructure optimization where automation and simplifying operations is one of his key strengths by overviewing people, process and technology to manage the most complex infrastructures. Innovation and pre-sales consultant on Microsoft System Center, private Cloud en workspace optimization with a vision in designs. Walter provides workshops and presentations on proactive and automating infrastructure management, moving to a new platform or solution. Walter loves to talk with customers on how the world is changing and how IT should adapt to stay aligned with your business. Follow me on Twitter @wwwally or contact me walter.eikenboom@inovativ.nl to stay in touch.