1. Changing the way West Michigan
experiences health care
TheMetro Health VillageTheMetro Health Village
2. Reinventing the Health CareReinventing the Health Care
ExperienceExperience
• One-of-a-kind Health Village
• Change the experience of health care
• Design a hospital to delight patients/visitors and
inspire employees and physicians
• Create the hospital of tomorrow through
community engagement and technology
• Create a sustainable, environmentally friendly
campus for our employees, partners, and
customers.
3. The benefits to West Michigan
TheMetro Health VillageTheMetro Health Village
4. Benefits to the CommunityBenefits to the Community
• Quality improvements
• More efficient (reduced costs)
• More convenient and better access
• Economic impact
• Improved collaboration
• Environmentally responsible
5. Quality ImprovementsQuality Improvements
• Larger patient rooms and surgery suites
• Technology advancements
• Lower length of stay
• Lower infection rates
• Reduced errors
• Less movement of
patients
6. More EfficientMore Efficient
• More efficient use of staff
• Improved technology (paperless)
• Reduced utility costs
• 5% reduction in operating
expenses
7. Convenience and AccessConvenience and Access
% Population
Growth
-3.97 - -.01
.00 - 2.99
3.00 - 5.99
6.00 - 8.99
9.00 - 12.71
Source: 2000 Census data
8. Convenience and AccessConvenience and Access
30 community drive time analysis
(Caledonia, Cascade, Cedar Springs, Comstock Park, Jenison, Kentwood,
Lowell, Alpine, Rockford, Wyoming, Wayland, Coopersville, Marne, Allendale,
Standale, Walker, and more...)
• Shorter drive times
from over 90% of the
locations
• Significant decrease
for most current
patients
9. Economic ImpactEconomic Impact
• 130,000 total Metro patients annually
• 2,200 Metro employees
• 397 physicians (D.O.s and M.D.s)
• 147,600 outpatient visits
annually
• 29,000 cars per day
projected at Village
11. Environmental InitiativesEnvironmental Initiatives
• Green buildings (LEED certified) throughout
• Ongoing use of only green materials
• AESC Center and Educational Partnership
• Minimize waste and storm-water run off
• Preserve existing wetlands and green space
• Purchase or self-generate renewable energy
• Implement an environmentally preferred
purchasing program
19. The New HospitalThe New Hospital
• $150 million
• 448,000 square-foot building
• 208 licensed beds
• 25 unlicensed short stay beds
• Private rooms - twice the size
• Bedside internet access
• Patient control of temperature & lights
• Attention to visitor needs
• Curved corridors
21. The Time LineThe Time Line
CON
Approval
DEC
‘02
Design Phase
APRIL
‘03
Break Ground
AUG
‘03
Begin Major
Construction
2004
Name and
Site Plan
Introduced
MAR
‘03
Occupy
AUG
‘06
Community InvolvementCommunity Involvement
Redevelop
old campus
2007
22. Why We Need to MoveWhy We Need to Move
+ 73% Outpatient visits
+ 75% Emergency visits
+ 42% Births
+ 61% Lab tests
+ 29% Surgery procedures
+ 10% Inpatient admissions
+ 83% Radiology procedures
23. The Metro DifferenceThe Metro Difference
• Personalized care
• Complementary not
competitive
• Commitment to the
underserved
• Osteopathic medical education
• 45% of patients are from rural areas
25. “I found thestaff
to behighly
professional,
motivated, and
friendly…
Thestaff isthe
facility. And this
isan outstanding
facility.”
Preserving the Metro DifferencePreserving the Metro Difference
