This document provides training and guidelines for new staff working at a group home facility. It outlines responsibilities and procedures for various shifts including locating important items, completing required paperwork, providing care to clients, meal schedules, and cleaning and maintenance tasks. It also describes guidelines for medications, activities, notifications, infractions, and questions/concerns and the roles of supervisors and program managers.

1. Training
New Employee

2. Locate
 Medication Closet
 File Cabinet
 Supply Closet
 Clients’ personal items
 Visitor’s Log
 Training Binders
 Memo Binders

3. House Training
 Progress Notes
 Medications
 Transportation Plan

4. Paperwork
 Shift Change Report
 MAR
 Medications Re-fill
 OnWednesdays the refill form should be given to Program
Manager
 Copies Request Forms
 Should Be given to Supervisor
 Do not make copies of any forms on the Group Homes copier/printer

5. Clients Records
 Become familiar with the clients’ program booklets

6. Clients Personalities
 The Program Manager has provided a brief overview of all
the clients of the agency inside the Group Homes to be read
while on shift.This information will assist the staff to be able
provide excellent care and be well advised of the clients
behaviors and triggers.

7. Shift Responsibilities
 Shift Duties 7am-3pm
 Read Staff Communication Log
 Complete all required paper work i.e. (process notes, change of shift report)
 Ensure beds are made.
 Clothes are put away.
 Residents are properly dressed for the activities of the day.
 Provide/ make (breakfast/and or lunch) clean kitchen area with or with out the assistance of
resident(s).
 Provide medication(s)
 Provide transportation for resident(s) to school/day program(s)/job(s) if needed
 Engage in meaningful am activities with resident(s) that relate(s) to their program(s) who did not
participate in the above programs.
 Take clients to appointments
 Shop for Group Home food needs

8. Shift Responsibilities
 Shift Duties 3pm-11pm
 Read Staff Communication Log
 Complete required paper work i.e. (process notes, change of shift report)
 Ensure resident(s) are engaged in meaningful evening activities that relate(s) to their program(s).
 Ensure evening chores have been completed by resident(s).
 Engaged residents in evening meal preparation
 Ensure that evening chores have been completed by resident(s).
 Give medication(s)
 Prepare residents for pm hygiene
 Assist clients with washing their clothes
 Get resident(s) in bed
 Select clients’ clothes

9. Shift Responsibilities
 Shift Duties 11pm-7am
 Read Staff Communication Log
 Complete required paper work i.e. (process notes, change of shift report)
 Ensure (make) copies are in folder(s)/binder(s) of forms needed for staff and resident(s).
 Check (MAR) for hole(s) repair. Check for all signatures on (MAR) task/behavior/sleep/BM or liquid intake if it applies---Charts
 Iron client’s clothes
 Complete food shopping list
 Cleaning
 Put away dishes
 Mop Floors (bathrooms/kitchen)/ vacuum carpet
 Clean Tub(s) (spray w/disinfectant)
 Clean and disinfect toilet(s)
 Wash bathroom (mat(s)/rug(s))
 Wash clothes dry and fold and put away
 Clean refrigerator on Saturday(s)
 Clean Oven on Sunday(s)
 Dust tables window seals and counters
 Clean glass surfaces (doors/window/mirrors)
 Empty all trash can and replace liners
 If it apply start am meal
 If it applies give am medication

10. Training Shifts
 Will be assigned to new staff by the Executive Director of
GRACE Inc., and or the Personnel Supervisor.

11. Medications
 Clients have the right to refuse medications
 Even if the transportation has arrived clients should have the
option of receiving their medications

12. Shopping
 List completed by 11p-7a
 Follow the Menu and be sure to list all items needed to provide
all meals for the clients
 Shopping will be performed by 7a-3p Staff

13. House Meal Schedule
 Breakfast:715am-745am
 Follow Menu posted
 Snack:10am-1015am
 1 Fruit or 1 granola bar andWater
 Lunch:12pm-1230pm
 Follow posted Menu
 Snack:2pm-215pm
 1 Pudding or 1 Jello-O andWater

14. House Meal Schedule
 Dinner:530pm-6pm
 Follow Menu posted
 Snack:8am-815am
 5 Cookies or 1Applesauce andWater

15. Staff notification
 MEMO Binder-please check at the start of shift
 Information from the ManagementTeam
 Communication Log-please check before providing care to
clients
 Notate in log on each shift
 Staff individual boxes will have personal information
Meetings,Training and notices for corrections needed.

16. Infraction Process
 An Infraction Slip
 To inform the staff areas that require correction
 EmployeeTraining Form
 To provide training to staff in areas of concern
 EmployeeWarning Form

17. Group Offenses
 Group I- Refer to Employee Handbook
 Group II-Refer to Employee Handbook
 Group III-Refer to Employee Handbook

18. Common Errors
 Allowing Clients to control shift:
 When in doubt contact the ManagementTeam.
 Buying items for/from clients to curb behaviors
 Buying cigerettes/snacks/fast food to reward clients
 Threaten to with hold personal items of clients to control
behaviors
 Former Staff are not allow on the agency’s property
 Ensure Medication is in double lock status at all times

19. Shift Change Process
 If there is a need for a day off contact Supervisor first before
finding coverage
 The coverage staff should be compatible to the Group Home
Clients.
 Utilize PRN and PartTime Staff and if that is not possible must
exchange shift for a shift.

20. Telephones
 Do not text on Shift
 Do not use agency's cell for personal calls
 Do not give clients/outsiders the cell numbers to agency and
or the ManagementTeam
 Do not use personal cell inside the Group Homes and or on
appointments/activities with clients

21. Activities
 All Activities are posted in Group Homes
 Please do not deviate from schedule
 If there is a need to change the activities contact Supervisor and or
Program Manager.
 Ensure the Group Homes are clean and in orderly condition when leaving
the Group Homes for any reason
 Must call the Supervisor when leaving for and upon returning to the
Group Homes from an activity
 NO GROUPACTIVITIES

22. Supervisor
 Handle all Staff issues i.e. schedules, trainings, disciplinary
concerns
 Handle all maintenance issues for both House andVehicles.
 Emergency on-call management personnel-behaviors of
clients after hours
 Activities for clients
 And much more …………………

23. Program Manager
 Handle all Clients issues and concerns
 Medications
 Behaviors
 Personal Funds
 Personal Supplies
 Menus
 All appointments for clients
 And much more………..

24. Questions or Concerns
 Call the Supervisor and or the Program Manager. If there is
no answer please leave a message and you will receive a
return call within 15 minutes. Never call the Main Office
with questions for Program Manager or the Supervisor.