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2. Welcome!
• ChildCare Careers is the leading staffing firm dedicated to
the child care field. You are joining thousands of satisfied
customers who have discovered just how valuable it is to
have access to high quality teachers on-demand.
• With ChildCare Careers, you get all of these benefits:
-High quality staff for short-term assignments, long-term
assignments and permanent positions
-Thoroughly screened teachers that carry their complete
personnel files with them
-Dedicated Placement Coordinators to learn your specific
preferences and ensure a good match between your program
and the substitute
-The ability to place same day orders at no extra charge
-No hidden fees or taxes of any kind

3. New Customer Package - GA
Instructions
• Sign the Service Agreement
-NOTE: This does not obligate you to use our services.
• Fill out one or both of:
-The Credit Information Form. Use this form if you would
like to be invoiced*. This takes 2-3 business days for our
Credit Committee to review.
-The Credit Card Pre-Pay Form. Use this form if you need
to order right away.
• Fax the completed and signed forms back to us
If you haven’t already done so, please follow the steps below
* Approval typically requires a minimum average bank balance of $10,000 and a duration in business longer than one year.

4. Ordering Procedures
• Call 877-222-6070 anytime 24/7
• 6am – 10pm : Ask for the Placement Coordinator
covering your area
• After Hours : Leave voicemail or send email
• Specify : School, location, age group,
category of employee needed,
hours needed, how many
employees, your name & phone no.
We will call to notify you of your order status PROMPTLY !
Note: You can order by email also at PAdesk@childcarecareers.net

5. Employee Arrives
• CCC employee will arrive with their personnel folder
containing all the documents required by licensing
• Sign the employee’s time sheet and keep a copy for your
records
• Employee will return time sheet to CCC for processing,
payroll and billing

6. What We Ask
• Minimum of four hours per person per order
• Minimum 24 hour order cancellation notice
• Check timesheet for accuracy before signing
(billing will reflect timesheet info)
• Please provide feedback on employee performance
• Abide by the terms of your service agreement
• Contact CCC to make arrangements for a permanent
placement
• Note: Service requests are not guaranteed and are
dependent upon availability of CCC staff

7. Employee Categories
(Pennsylvania)
• Aide
• Group Supervisor
Category Qualifications
• 18+ years old and high school diploma
(No / limited experience)
• One of the following qualification levels:
o A bachelor’s degree in ECE*.
o A non-ECE* bachelor’s degree including 30 credit hours
in ECE* coursework and one year of experience with
children.
o An associate’s degree in ECE* and two years of
experience with children.
o An associate’s degree including 30 credit hours in ECE*
and three years of experience with children.
• Assistant Group
Supervisor
• High school diploma plus one of the following
qualification levels:
o 30 credit hours in ECE*.
o 600 or more hours of secondary training described in §
3270.31(c) (relating to age and training).
o 15 credit hours in ECE* and one year of experience with
children.
o Completion of a post-secondary training curriculum
described in § 3270.31(c).
o Two years of experience with children.
* By ECE we mean early childhood education, child development, special education, elementary education or the human services field

8. Permanent Placement
Options
Immediate
Placement:
Temp-To-Perm
Conversion:
• Pay a one-time placement fee
• Employee joins your payroll immediately
• Start a 12-week temp-to-perm conversion period
• At the end of 12 weeks the temp switches to your
payroll with no placement fee
• Lets you see the employee in action before
deciding if you want to hire them
• You can switch out underperforming employees
without restarting the 12 weeks
Note: For complete details ask for our written placement options service description.

9. Tips for Working
With Subs
• Introduce sub to other staff members and give them a name tag
• Do an orientation including: where to put personal belongings,
location of bathrooms, break/lunch times & procedures
• Create a folder or info sheet for subs with details such as:
– Daily schedule
– Discipline policy
– Indoor/outdoor rules
– Nap room procedures
– Any uncommon practices or procedures
– Emergency procedures
– List of children with special needs