![Corporate Presentation EN [Autosaved]](https://cdn.slidesharecdn.com/ss_thumbnails/0708066a-4dc6-4be9-9fb3-7c5a66ebfa93-160824092647-thumbnail.jpg?width=640&height=640&fit=bounds)
Netpractise
- 1. T: +44 (0)844664 1000 www.netpractise.net © 2013 Netpractise Ltd.
- 2. DigitalMediaSystems Netpractise DigitalMedia Systems Infotainment Horizon TRKD Desktop Portal Contact Centre Wallboard Retail Banking Customer Flow Management Infotainment Infotainment Promotion Corporate Communications Corporate Communications Real Time Public Communications © 2013 Netpractise Ltd.
- 3. InteractiveMedia Netpractise InteractiveMedia Interactive Currency Exchange Global Navigator Faces Multimedia Jukebox Timeline Selector Kiosk iPAD Room Control © 2013 Netpractise Ltd.
- 4. CustomerFlowManagement Netpractise Customer FlowManagement © 2013 Netpractise Ltd.
- 5. FIDSandPassengerCommunications Netpractise FIDS andPassenger Communications © 2013 Netpractise Ltd.
- 6. RetailSolutions Netpractise Retail Solutions ©2013 Netpractise Ltd.
- 7. IPTV|NetworkTelevision Netpractise IPTV |Network Television Full Screen Infotainment Integrated Desktop Portal IPTV Head-End © 2013 Netpractise Ltd.
- 8. SelectedCustomers Netpractise SelectedCustomers © 2013 Netpractise Ltd. Enterprise & Retail Banking & Finance Industry Government Health Learning Thales Global HSBC Group EDF Energy Group The Royal Household of GB&NI Legal & General Citi Skanska Group British Olympic Association Yell.com Pimco Bonds BAA Group Police Information Technology Authority Premier Foods Trafelet Network Rail British Transport Police Kraft Lloyds TSB France Telecom Leicestershire Police Yahoo! Coventry Building Society British Airways Leeds City Council Samsung SDS Barclays Capital Inmarsat Solihull Borough Council Foxtons M&S Money Leeds Bradford NHS Auchan First Direct NEMA University of Essex Sapient Prudential Marstons Breweries Harley Medical Group CIO Connect Bank of Tokyo Weir Minerals Hertford Regional College Thomson Reuters AIG Bank Jaguar Prestwich Arts College NewsQuest Allen International Chevron Hertz Europe Clive Capital EuroStar Russel Jones Walker Capita British Retail Consortium AVIS RIT Capital Management SAB Miller Colt Communications Pharo Capital Management Dunnhumby Bank of China New Look
- 9. CaseStudy Case Study| MediaStation © 2013 Netpractise Ltd.
- 10. CaseStudy Case Study| Data Centre NOC © 2013 Netpractise Ltd.
- 11. CaseStudy Case Study| Trading Floor © 2013 Netpractise Ltd.
- 12. CaseStudy Case Study| Corporate Visual © 2013 Netpractise Ltd.
- 13. CaseStudy Case Study| Telepresence © 2013 Netpractise Ltd.
- 14. CaseStudy Case Study| Corporate Comms © 2013 Netpractise Ltd.
- 15. CaseStudy Case Study| iWall – interactive video wall © 2013 Netpractise Ltd.
- 16. CaseStudy Case Study|HSBC © 2013 Netpractise Ltd. HSBC – Internal Communications Network • Roll-out across UK, Sri Lanka, India, Philippines, Malaysia, China. • Delivering content to LCD screens and desktops • Content managed by global, regional and local Operators • Delivering news, weather, promotional, training, intranet, broadcast tv • Supporting ‘Live Video-casts’ from management to personnel • LCD screens are interactive, enabling staff to interact with content and send feedback to HR / Marketing
- 17. CaseStudy Case Study|Contact Centres © 2013 Netpractise Ltd. First Direct, M&S Money and Virgin Media • Displays located at staff areas to deliver mixture of information and entertainment • Displays in staff entrances included live CRM stats to provide snapshot of current performance • All old LED wall boards in contact centre replaced with LCD screens, showing: • Live CRM stats directly from Aspect system • Live TV • Promotional content and training videos • Targeted Team messaging
- 18. CaseStudy Case Study|Network Rail © 2013 Netpractise Ltd. Network Rail Train Station Passenger Communications • Real-time passenger communications • Messaging and content management • Nationwide network of 130 stations • Centrally managed • Hosted as a service • Message prioritisation • Updates in real-time • Full playback audit
- 19. CaseStudy Case Study|Auchan © 2013 Netpractise Ltd. Auchan In-store Digital Signage with Queue Management Integration • Digital signage with queue management integration • 70 Portuguese Hypermarkets • 50 screens per store • Queues for all produce areas • Pharmacy screens • Loyalty scheme promotion • Real-time stock clearance promotion • In partnership with Fujitsu
- 20. CaseStudy Case Study|TUI © 2013 Netpractise Ltd. Thomson In-window Digital Signage • 25 Thomson brand stores • Tracking customer engagement • Late deals and Early bookings • 200 square feet – 2000 square feet • Mall and high street locations • Full turnkey Service • Scalable to the whole estate • Full playback audit for matching to POS data
- 21. CaseStudy Case Study|La Caixa Bank © 2013 Netpractise Ltd. La Caixa Bank In-branch Digital Signage • Digital customer communications • 800 Branch network • Centrally managed • Targeted content using branch profiling • Local playlists determined by: o Language, o Customer profile o Service mix o Region o Time and date • Delivered in partnership with Fujitsu
- 22. CaseStudy Case Study|Bank of China © 2013 Netpractise Ltd. Bank of China Queue and Appointment Management • Flagship UK site • Integrated with architect design • Appointments • Ticket based • Concierge welcome • Segment and Prioritise • Live MI with service alerts • Scalable to the whole estate • Customer engagement and direction
- 23. CaseStudy Case Study|Saudi Arabia British Bank © 2013 Netpractise Ltd. Saudi Arabia British Bank Customer Communications and Engagement • 120 Retail Branch Screens • Customer Communications • Customer Engagement • Interactive FX applications • Installed with Netpractise trained local partner • UK technical support • Full turnkey Service • Monitoring and full playback audit